Power Platform School and Voice Channel with Tricia Sinclair - podcast episode cover

Power Platform School and Voice Channel with Tricia Sinclair

Dec 05, 202154 minSeason 1Ep. 64
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Episode description

In this episode, Daryl and Scott speak with Tricia Sinclair about Power Platform School (https://powerplatformschool.com) and Voice Channel for Dynamics 365 Customer Service.

Other topics:

  • Black people are under-represented in tech (4% of IT professionals in UK)
  • Volunteering/Training/Mentoring
  • Microsoft Quiz Team
  • Working with Modern Workplace team to setup
  • Voice Recognition
  • Easy set up for trial and testing
  • Phone system direct routing through Azure Communication Services (ACS)
  • Infused AI
  • Sentiment Analysis
  • Scott accidentally unplugged the PBX

Tricia's Info and other links:

Got questions? Have your own tool you’d like to share? Have a suggestion for a future episode? Contact Daryl and Scott at cast@xrmtoolbox.com. Follow us on LinkedIn and @XrmToolCast for updates on future episodes.

Your hosts:
Daryl LaBar: https://www.linkedin.com/in/daryllabar | @ddlabar
Scott Durow: https://www.linkedin.com/in/scottdurow | @ScottDurow

Editor: Linn Zaw Win: https://www.linkedin.com/in/linnzawwin  | @LinnZawWin

Music: https://www.purple-planet.com
Piano Music by NaturesEye from Pixabay

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