[BIZ BITS] Whoppers or Big Macs? Asking for feedback can be just as simple - podcast episode cover

[BIZ BITS] Whoppers or Big Macs? Asking for feedback can be just as simple

Nov 10, 202410 minSeason 2Ep. 45
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

In this episode I talk about an email I received today, after cancelling a networking membership that I belonged to. 

I loved the way that she asked for my feedback.  I loved the casual energy that she sent it with.

And I think that we need to do more of this ... detach from the emotion of business and other people's opinions/decisions.

Send us a text

"THE WORK" 90 day challenge: https://www.thefengshuichick.ca/thework

The POWERHOUSE Membership: https://www.thefengshuichick.ca/offers/XqxzxUBB

CLARITY CALL (one hour intuitive call): https://www.thefengshuichick.ca/offers/qnK2Rko2/checkout

Join my email list: www.thefengshuichick.ca/newsletter

WEBSITE https://www.thefengshuichick.ca

FB www.facebook.ca/spriestley

IG www.instagram.com/sandrarpriestley

Transcript

Feedback and Emotional Distance in Business

Speaker 1

I'm so glad that you're here . You are listening to . What the fuck did she just say with your host ? That's me , sandra Priestly . I'm all about living our best life and finding our zone of brilliance and then removing the resistance so that we can go all in .

I say random , crazy shit , which is why I called this podcast the way that I did , and I really hate long drawn out intros . So let's fucking go . Earlier on this year , I had joined a networking group for women in business . I went every single week and then after the summer , I just felt like I was resisting going .

I could feel it in my body that I was resisting attending every week and if I did attend , I felt like I was pushing myself to do that . And why am I paying to be part of a membership or a networking group ? If I'm forcing myself to go , I'm not going to be showing up in the energy that I really want to .

So yesterday I decided to cancel my membership . Now here's where this story gets great cancel my membership . Now here's where this story gets great . Every time I cancel my memberships , I do have the intent to reach out and say why . I think it's just nice to , and so that the person isn't wondering what the fuck just happened .

Right , and I was very busy , or I just I got busy yesterday doing random things and I forgot to reach out . What was great was she reached out to me . I think it is rare .

I think it is very rare that women in business will do this , that they will reach out with a very regulated message , no emotion attached , with just this beautiful message and an opportunity to learn . Here's what her email said Hi Sandra , I saw you canceled your membership yesterday and we're bummed to know we won't see you each week .

Is there anything specific that made it not a good fit for you right now ? We always want to know how we can improve . Thanks so much . Now , here's why this is amazing . I love that she said she recognized that she saw I canceled and that she would be sad to see me go , but she wasn't saying is there anything that we can do ?

Is there any way that we can ? Can we hop onto a call so that I can try to get you back ? I mean , there was no pushy energy , no annoying energy , no fear-based lack mentality . It truly was shit . We're bummed , we won't be able to see you every week and it felt lovely .

And then she said is there anything specific that made it not a good fit for you right now ? Now , here's the thing she didn't say . Is there anything that we did ? Now , here's the thing she didn't say is there anything that we did ? No , right , and like there isn't anything .

She did it was just not a good fit for me in the moment , and I still love her . I still , um , I still will refer to her , I still will refer her group and her membership , I still will refer her group and her membership .

There were just things that , for me , just , and they were small things that just didn't align with me in the moment by the time that September came around . And so she said we always want to know how we can improve . I love that she sent the message .

I love the way she worded the message and I hope that you can see how beautifully crafted it was and why I see it as that .

And so I took the time and messaged explaining what I loved so much about her business , including the name of her business , including how she runs it , including the energy that she wants for the group , and then I also gave her the feedback of why it wasn't a great fit for me in this moment right now .

And then I ended with I will always continue to refer to your group and at the very end of that I said happy to discuss further if you want more details or my thoughts . Because hey guess what ? Number one I've won two leadership awards . I fucking love leadership more than anything , probably .

Um , so I can see this from a leadership lens how she can reach out to me , ask my opinion and then discard or accept some of it too right . So I love the opportunity to do that . But also if it's me on the other side and I'm asking someone's opinion and they tell me why they're canceling , I'd love to know more .

I would love to have a regulated conversation where no feelings are involved . I think too often women and , well , people in business get too involved in their feelings . Business should not be about emotions and I'm not sure where where we went wrong , but I see this a lot of time .

I remember when I worked for the federal government there was a point where I was the vice president in the union and there was we were on strike and I had a really good conversation with the regional vice president and we were talking about how , on a strike line , emotions can get going Right and he said this is just chess . Every move is just chess .

If management makes one move , we will make another move and there should be zero emotion attached to this . And this is truly the way that I try to run my business . This is truly the way that I try to help women understand that someone else's opinions don't have to be perfectly right for you and we don't have to be tied to any emotion either .

To any emotion either . It's just business . There's no emotion to it . If someone doesn't like a Whopper and would prefer to have a Big Mac , it's just preference . There's no need to be emotionally tied to the Whopper . You know what I mean .

So I just wanted to come on here and say that I think that women in business , we need to do this a little bit more . We need to reach out when people cancel , we need to ask for feedback post cancellation and we need to stay emotionally distant from the decisions that other people make .

The best part about business , the most important part about business , is making sure that you do the best that you can possibly do for other people . If you fuck up , you can make it right always . But if someone doesn't prefer your Burger King Whopper , it's okay too . I promise , the more time we spend in the oh my gosh , why did she cancel ?

She must have done this . She must have felt that Maybe she hates

Improving Business Through Feedback

me . I mean , we can spend a lot of time going down that rabbit hole or we can just grab the guts to ask the question hey , I'm sad to see you go . Is there any reason that it wasn't a good fit for you right now , always looking to improve my business ? Thank you so much for being you .

That is a quick , easy , regulated message to send and you might just get the best feedback ever that changes everything in your business for the better . Thank you so much for listening . I hope you've had some laughs , maybe some ideas , and that you've been inspired to take some type of action toward the life you've always dreamed of .

If you feel so called , I would love it if you would share with your besties and leave a review down below . I look forward to bringing you along on this journey and I will see you in the next episode .

Transcript source: Provided by creator in RSS feed: download file
For the best experience, listen in Metacast app for iOS or Android