From One Time Transaction to Lifetime Interaction: Building Customer-Centric Systems

When discussing plans for the growth and sustainability of your business, is your customer in the room? We don't mean physically. We mean, are they centered in your strategic conversations? In our latest episode of 'Wright on the Money,' we sat down with Jermaine Edwards, CEO of Customer Advantage and The IA Group Ltd, to discuss the importance of developing customer centric systems to not only acquire but retain customers over the long-term. Join us as Jermaine shares valuable insights into understanding who you are trying to become to your customer, unlocking new value triggers within your client base, and developing product ecosystems that move with your customer through their ever-changing needs.  

 
Connect w/ Jermaine Edwards on Linkedin: https://www.linkedin.com/in/jermaineedwards/ 

Offer: B2B Customer Growth Checklist- A free guide to understanding the principles that drive growth with your existing customers- https://jermaineedwards.com/customer-growth-checklist/ 

Instagram: http://instagram.com/jsa_edwards/ 
Twitter: http://twitter.com/jsaedwards

Resources

Show sponsor: www.Julo.Shop

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Host - Janneh K. Wright: https://jannehkwright.com
instagram: @jannehkwright
linkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/

Co-host & Producer- DeShawn White: www.DeShawnWhite.com
instagram: @deshawn.andrea.white
linkedin: https://www.linkedin.com/in/deshawn-white-64348447/