You messed up at work. What now? - podcast episode cover

You messed up at work. What now?

Jul 30, 202420 minSeason 2Ep. 75
--:--
--:--
Listen in podcast apps:
Metacast
Spotify
Youtube
RSS

Episode description

There’s plenty of finger pointing taking place following the CrowdStrike software outage that took down millions of computers all over the world earlier this month. So what’s the best way to deal with big mistakes in the workplace – and can you win back trust after a huge error? Senior editor Hugh Carnegy, who administers the FT’s corrections and complaints process, tells host Isabel Berwick how he handles mistakes by editors and correspondents, and Sandra Sucher, professor of management practice at Harvard Business School, joins the conversation to talk about how trust is lost and regained in a corporate setting.


To take part in the FT audience survey and be in with a chance to win a pair of Bose wireless headphones, please click here. For the survey’s terms and conditions, please click here 

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


Read a transcript of this episode on FT.com

Hosted on Acast. See acast.com/privacy for more information.

For the best experience, listen in Metacast app for iOS or Android
Open in Metacast
You messed up at work. What now? | Working It podcast - Listen or read transcript on Metacast