Decoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106
Episode description
In this episode of Women Disrupting Tech, complex communications expert Kirsten Heukels shares what she has learned from 25+ years of guiding people through complex communication, power dynamics, and team breakdowns.
If you're building or backing a startup, this episode will help you decode human behavior in the workplace with more clarity, confidence, and connection.
We talk about:
02:45 The Journey to Communication Expertise
05:02 Understanding the Complexity of Human Communication
10:03 Navigating Information Overload
14:33 The Role of Confidential Counseling in Society
18:00 Cultural Shifts and the Impact of the BOS Broadcast
22:13 Building a Culture of Trust and Reporting
27:52 The Importance of Policies vs. Human Connection
31:21 Generational Dynamics in the Workplace
32:28 Navigating Generational Differences in Leadership
40:20 The Impact of Hierarchy on Workplace Dynamics
49:17 Lessons from the World of Sports
52:30 Fostering Inclusivity in Society
58:07 Collective Responsibility for Change
🔗 You can connect with Kirsten via the links on the blog.
🙋🏻♀️ You can ask questions and leave comments with your observations. I do read all of them.
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