Within the Trenches Ep 592
Mar 06, 2025•48 min
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Episode description
Ep 592 features Maddie and Casey, 911 professionals with New Hanover County 911, NC.
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Episode topics –
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The impact of different shift hours on dispatchers' personal lives.
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The importance of community programs like the CARE team in supporting frequent callers.
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How previous careers in public service prepared Maddie and Casey for dispatch work.
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Navigating the lack of closure and dealing with emergency calls.
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The humor and humaneness behind dispatch, featuring lighter moments mixed in with chaos.
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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