Within the Trenches Ep 551
Jun 18, 2024•1 hr 7 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Ep 551 features Carlynn, 911 Professional and Engagement Strategist with FirstWatch.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Learn more about FirstWatch - Web
Episode topics –
-
The importance of standardized questions and procedures in dispatching.
-
Personal stories of challenging calls and their emotional impact.
-
How First Watch software aids dispatch centers by automating tasks and analyzing call data.
-
The significance of accreditation as a center of excellence in emergency dispatch.
-
Strategies for maintaining professional boundaries and fostering trust within dispatch teams.
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
For the best experience, listen in Metacast app for iOS or Android