Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 461 features Veronica, Supervisor, Johnson County 9-1-1, Indiana . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web WARNING - INCLUDES AUDIO THAT MIGHT NOT BE SUITABLE FOR ALL AUDIENCES Episode topics – Veronica's 9-1-1 story Early calls Calls that stick Mall Shooting Officer crash And more As always, if you have any comments, ques...
Sep 29, 2022•55 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 460 features John Barney, Communications Officer with Melbourne Police Department out of Florida, and Co-Founder of Gold Line Support . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Learn more about Gold Line Support visit - LinkedIn | Web Episode topics – John's 9-1-1 story From young cadet to EMT Calls that stick The motivatio...
Sep 21, 2022•1 hr 3 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 459 features Dina Cop, Police Dispatcher with WCCCA, Oregon. This episode is also a Media Partner Spotlight from RQI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Dina's 9-1-1 story From self-employed to dispatch The moment you know you're in the right place A save and surprise update And more As always, if you...
Sep 14, 2022•58 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 458 features Cindy Sparrow, Founder of Cindy Sparrow International and 25 year 9-1-1 frontline professional. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web For more information on Cindy Sparrow International, please visit https://www.cindysparrow.com/ Episode topics – Cindy's 9-1-1 story How 9-1-1 gets into your blood A call to r...
Sep 08, 2022•44 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 457 is a Dispatcher’s Roundtable episode. In round 33 my guest Sara Pagel, Functional Health Practitioner with Thin Line Consulting joins me to discuss the topic of physical response to stress and trauma. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web For more information on Thin Line Consulting, and the Phoenix Vitality App, ple...
Aug 31, 2022•1 hr 25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 456 features Ricardo Martinez II, Creator/Host of this podcast. This is a special episode for the six year anniversary of the #IAM911 movement. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Background story of the #IAM911 movement Project #IAM911 The social media reach Imagine Listening And more As always, if yo...
Aug 24, 2022•55 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 455 features Holly Williams, Training Coordinator at Orange County Emergency Communications in Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Holly's 9-1-1 story A history of family service Early training Calls that stick Making a change through training...
Aug 16, 2022•1 hr 4 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 454 is a special episode that features Kevin and Steph, creators and hosts of "Tell Us A Good Story" podcast and myself as their guest . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Listen to more of the “Tell Us A Good Story” podcast with Kevin + Steph Mason https://kevinandsteph.com/ Episode topics – Ricardo's 9-1-1 story Ear...
Aug 10, 2022•48 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 453 features Toby, Communications Officer at NRV911 . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Toby's 9-1-1 story Early training Most impactful call Young Professionals the Tenacious Telecommunicator And more As always, if you have any comments, questions, o...
Aug 05, 2022•1 hr 6 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 452 features Amanda, 9-1-1 Dispatcher, Burt County Sheriff's Office out of Nebraska . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Amanda's 9-1-1 story From retail to public safety Developing training PTSD and recovery And more As always, if you have any comment...
Jul 28, 2022•54 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 451 features Amy, Deputy Director at Greenville County, SC, Jennifer, Executive Director at Mental Health America of Greenville County, SC, and Jason, VP of Sales with RapidDeploy . This is a RapidDeploy exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode top...
Jul 22, 2022•1 hr 17 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 450 features Open Mic stories from the Imagine Listening session at the 2022 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email ...
Jul 19, 2022•37 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 449 features #IAM911 stories from the Imagine Listening session at the 2022 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me...
Jul 12, 2022•47 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 448 features Ashley, Founder of The Raspy Dispatcher, Dispatcher out of California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web The Raspy Dispatcher - Facebook | Instagram | YouTube Episode topics – Ashley's 9-1-1 story Early training Being human Creating a space for grace The ...
Jul 05, 2022•1 hr 19 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 447 features siblings, Erin and Tom, dispatcher's with Stamford ECC, CT, and this is a Carbyne exclusive episode . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erin's 9-1-1 story Tom's 9-1-1 story Early training a water rescue And more As always, if you have any...
Jun 29, 2022•1 hr 12 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 446 features Andrea, Customer Success Manager with Carbyne . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Andrea's 9-1-1 story Public safety at an early age Calls that stick When it comes to change And more As always, if you have any comments, questions, or you ...
Jun 23, 2022•37 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 445 features Tina Buneta, Director of Aurora 911 out of Colorado . Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tina's 9-1-1 story A new environment Early training 20 years later, closure And more As always, if you have any comments, questions, or you would like...
Jun 19, 2022•1 hr 17 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 444 features Dominique, Founder of HELLO, 911! and dispatch supervisor out of South Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Dominique's 9-1-1 story From observation to Academy Stepping out on faith HELLO, 911! And more As always, if you have any co...
Jun 07, 2022•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 443 features Cody Post, Executive Director at the RED Center out of Ohio, and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Cody's 9-1-1 story From Explorer to public safety Early training A water rescue And more As always, if...
May 31, 2022•1 hr 5 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 442 features Yasmen, 9-1-1 Communications Supervisor with Osceola Sheriff's Department out of Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Yasmen's 9-1-1 story Early training How life experience can impact our calls And more As always, if you have any c...
May 26, 2022•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 441 features Erika Lakey, 9-1-1 Communications Specialist with Osceola Sheriff's Department out of Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erika's 9-1-1 story One choice can change your life Early training How the job has changed us And more As alw...
May 25, 2022•1 hr 8 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 440 features Karl Hatton, Director at PenCom 9-1-1, and Dennis Laboy, Communications Supervisor at PenCom 9-1-1 out of Washington State. In this episode they share T-CPR save stories, and we are also joined by Julie Buckingham, Program Director with RQI (Media Partner Sponsor.) Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web C...
May 11, 2022•1 hr 14 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 439 is a special Open Mic Live episode that was broadcasted from NAVIGATOR 2022 with attendees of the conference sharing funny 9-1-1 stories. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Live stories As always, if you have any comments, questions, or yo...
May 05, 2022•43 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 438 features Lt. Jessica Long, 240 Paramedic at Quad out of Ohio, and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jessica's 9-1-1 story From corporate communications to public safety Differences in dispatch and the field A w...
Apr 30, 2022•1 hr
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 437 features Open Mic stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Stories As always, if you have any comments, questions, or you would like to be a...
Apr 26, 2022•28 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 436 features #IAM911 stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode to...
Apr 21, 2022•52 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 435 features Angela, Licensed Professional Counselor working with first responders and trauma, and dispatcher of 18 years. Episode topics – Angela's 9-1-1 story From the field to dispatch Compassion fatigue Giving back to dispatch And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com....
Apr 14, 2022•47 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 434 features a special Open Mic Live session from the Texas Public Safety Conference. I was joined by Crystal and Terri and we had an amazing time. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Men in beast mode #SweetPotatoFace Maxi skirt mishaps And more As alw...
Apr 06, 2022•54 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 433 features Juliet, Senior Supervisor with WestComm Regional Dispatch out of Massachusetts, and is the first recipient of the Firework Scholarship awarded by 911der Women Inc. and sponsored by the 360 Dispatcher and Within the Trenches Media. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twit...
Mar 29, 2022•1 hr 14 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 432 features Valerie, Training Coordinator with New River Valley Emergency Communications Regional Authority out of Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Valerie's 9-1-1 story Pulled toward the path of Public Safety 9-1-1 tech from then to now M...
Mar 22, 2022•1 hr
