Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 281 was recorded at the 2019 APCO national conference in Baltimore, Maryland. This episode features the stories of those who make up the #IAM911 movement out of multiple states. Supported by INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com....
Aug 10, 2019•45 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 280 features Gina, Communications Officer with Roswell PD out of Georgia and Juan, Medical Interpreter with Telelanguage. Supported by INdigital Episode topics – Gina’s 9-1-1 story How Juan became a Medical Interpreter Medical translation birth call 9-1-1 audio As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@g...
Aug 08, 2019•54 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 279 features Jason, dispatch supervisor, and training coordinator with Leominster Police Department out of Massachusetts. Supported by INdigital Episode topics – Jason’s 9-1-1 story Mic clicks for better or worse And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com....
Aug 02, 2019•57 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 278 features myself as I take a trip back to where the podcast started as a class project, my last day in dispatch, 1 million downloads and counting and more. Thank you all for listening and for the support. This would be nothing without all of you. Supported by INdigital Episode topics – Behind the mic - Stories from the Trenches 6 year anniversary of my last shift in dispatch Final...
Jul 24, 2019•27 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 277 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Sara, Senior Project Consultant with 911 Authority. This is an episode you do not want to miss. This will also be followed up by a guest blog written by Sara as a continuation of this story. Make sure to look out for it. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatc...
Jul 11, 2019•30 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 276 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Dispatch Dana, 9-1-1 advocate and James, 9-1-1 Field Coordinator for the Nebraska Public Service Commission. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | Twitter | Web Presented by NENA Supp...
Jul 10, 2019•28 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 275 was recorded at the 2019 NENA national conference in Orlando, Florida. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | T...
Jul 05, 2019•19 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 274 was recorded at the 2019 NENA National conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLL...
Jul 05, 2019•25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 273 features my sisters Crystal, Dee-von, her boyfriend Chris and myself. In this episode we reflect on different 9-1-1 calls that involved our family. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics – Early 90’s when our h...
Jul 03, 2019•49 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 272 was recorded at the 2019 NENA National conference. This episode features Tina, with the Denise Amber Lee Foundation. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics – Tina’s 9-1-1 story Calls that stick Suicide call Ass...
Jul 01, 2019•27 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 271 was recorded at the 2019 NENA National conference. This episode features Jordan, telecommunications lead with Henderson 9-1-1 out of Kentucky and the 2019 Within the Trenches Continuing Education Scholarship recipient. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web And sponsored by RapidSOS - Facebook | Twitter | Web Presente...
Jun 28, 2019•25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 270 was recorded at the 2019 NENA national conference in Orlando, Florida. This is episode features Tracy Eldridge of RapidSOS. This episode is sponsored by sponsored by RapidSOS - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics – An overview of RapidSOS What’s new RapidSOS Save - Prince William County And much more As always, if you have any comments...
Jun 26, 2019•25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 269 was recorded at the 2019 NENA National conference. This episode features Steve Raucher, Co-Founder and CEO of RapidDeploy. This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web Presented by NENA Supported by INdigital Episode topics – Steve’s 9-1-1 story the loss of a loved one and the inspiration to change public safety And much mo...
Jun 24, 2019•41 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 268 features Mike, Communications Supervisor for an emergency center in Northern California. Supported by: INdigital Episode topics – Mike’s 9-1-1 story Visiting dispatch as a kid and how it made an impact on him Early calls and what we learn from them Calls that stick - 9-1-1 audio Tubbs fire The loss of a loved one And much more As always, if you have any comments, questions, or yo...
Jun 23, 2019•1 hr 9 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 267 features Melissa, 9-1-1 Director at the Roswell Police Department out of Georgia. Supported by: INdigital Episode topics – Melissa’s 9-1-1 story Her first call & dark humor, a way to move forward after a hard call Peer support The Georgia Association of Women in Public Safety And much more As always, if you have any comments, questions, or you would like to be a guest on the ...
Jun 23, 2019•46 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 266 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Melissa, dispatcher with Birmingham Police Department. Supported by: INdigital Episode topics – Melissa’s 9-1-1 story Transitioning from the field to dispatch And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me...
Jun 22, 2019•22 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 265 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Sara, dispatcher and 2019 Young Hero Award recipient and Frances, senior dispatcher, both with Roscommon. Supported by: INdigital Episode topics – Sara’s 9-1-1 story Young Hero Award story Frances’s 9-1-1 story Bringing back and sharing conference knowledge As always, if you have ...
Jun 22, 2019•49 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 264 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories. Supported by: INdigital Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a gu...
Jun 20, 2019•17 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 263 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENIN...
Jun 20, 2019•22 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 262 takes a look back at where the podcast on the national stage started. From humble beginnings to what it is today. Supported by: INdigital Episode topics – Reflecting on where it all began As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.
Jun 18, 2019•19 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 261 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories. Supported by: INdigital Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me a...
Jun 15, 2019•28 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 260 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWING ...
Jun 11, 2019•1 hr 24 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 259 was recorded at the 2019 WIPSCOM conference. This episode features Emily, dispatcher with Monroe County and Erika, dispatcher and CTO with Juneau out of Wisconsin. This is an episode you do not want to miss! Supported by: INdigital Episode topics – Emily’s 9-1-1 story Erika’s 9-1-1 story Attitude in the Comm Center and improving that attitude As always, if you have any comments, ...
Jun 10, 2019•18 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 258 was recorded at the 2019 WIPSCOM conference. This episode features Kris, dispatcher with Adams County Sheriffs Office out of Wisconsin. This is an episode you do not want to miss! Supported by: INdigital Episode topics – Kris’s 9-1-1 story 30+ years experience and still going strong Managing PTSD and sharing to help others As always, if you have any comments, questions, or you wo...
Jun 07, 2019•21 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 257 features Diana, Communications Supervisor at CENCOM out IL. This is an episode you do not want to miss! Supported by: INdigital Episode topics – Diana’s 9-1-1 story Calls that stick A health scare and the triumph of a half marathon And much more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com....
Jun 03, 2019•52 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 256 is the last episode recorded at the 2019 NAVIGATOR conference. This episode features Mike, 9-1-1 shift supervisor with San Marcos Police Department. This is an episode you do not want to miss! Supported by: INdigital Presented by: IAED Episode topics – From drawing houses to 9-1-1 professional The experience of helping a caller bring new life into the world And much more As alway...
May 29, 2019•25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 255 was recorded at the 2019 NAVIGATOR conference. This episode features Adam Timm of The Healthy Dispatcher. In this episode we recap his travels, a new book and the unicorn that is the dispatch center that has no overtime. This is an episode you do not want to miss! The Healthy Dispatcher - Facebook | LinkedIn | Twitter | Web Supported by: INdigital Presented by: IAED Episode topic...
May 28, 2019•45 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 254 was recorded at the 2019 NAVIGATOR conference. This episode features Ryan Chambers, Training Specialist with RapidDeploy. This is an episode you do not want to miss! Supported by: INdigital Presented by: IAED Episode topics – Recap from the Denise Amber Lee Foundation to RapidDeploy The loss of his wife and the power of the public safety family As always, if you have any comments...
May 21, 2019•22 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 253 was recorded at the 2019 NAVIGATOR conference. This is a live audience episode of Open Mic where we share all types of funny and outrageous 9-1-1 calls and moments in dispatch. Supported by: INdigital Presented by: IAED Episode topics – Funny dispatch and open mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me ...
May 16, 2019•16 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 252 was recorded at the 2019 NAVIGATOR conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWIN...
May 13, 2019•1 hr 3 min
