For George Scangos, the art of decisive leadership is part of his biology, you could say. Scangos is a former lab researcher who rose to the top of the biotech world. Transitioning from a biology researcher at Yale to a pharmaceutical executive, his journey is a testament to the power of interpersonal skills and strategic thinking. As the CEO of Biogen, he transformed the company's performance, leading it to become one of the top performers in the S&P 500 within his first year. In this 2019 ...
Aug 07, 2024•36 min•Ep. 144
Margaret Heffernan, an entrepreneur, CEO, executive leadership coach, and author of six books, delves into her often counter-intuitive insights on consensus-building, and decision-making. She and Guy discuss her book, Uncharted: How to Map the Future , where she explains why attempts to predict the future, even with today's AI and Big Data technologies, are often doomed to fail. Instead, Margaret offers alternative strategies for organizations facing an uncertain future—strategies rooted in huma...
Jul 31, 2024•41 min•Ep. 143
The former CEO of KFC and Popeye's doesn't love talking about success, of which she's had plenty. No, in fact she's more interested in life's stumbles, in the complexity of failures, and what they have to teach her and her team. Her leadership style is highly relational ("I must know you to grow you," she says). Bachelder became President of KFC years later, but a job that started as a major opportunity wound up being a massive failure. In this conversation with Guy Raz from 2020: How Bachelder ...
Jul 24, 2024•51 min•Ep. 142
The legendary CEOs of the 1990s included Jack Welch of GE and John Chambers of Cisco, who was on our show last season. Another dominant figure was Lou Gerstner of IBM, the first IBM CEO recruited from outside the company. When he became CEO in 1993, IBM was struggling against competitors like Microsoft, Dell, and Compaq. Gerstner famously declared, "The last thing IBM needs right now is a vision," and instead focused on breaking through internal bureaucracy and making tough decisions. His approa...
Jul 17, 2024•46 min•Ep. 141
Brad Smith, the former CEO and now Chairman of the Board at Intuit, knows first hand why vulnerability and failure are intrinsic to good leadership. At one point in his career he lost $40 million for a company and then...got promoted. Smith, heavily influenced by his father's wisdom (i.e. "put a chink in your own armor") leaned into the power of authenticity, humility, and vulnerability to inspire others. At Intuit, Smith led the company through one of its most significant transformations, reinv...
Jul 10, 2024•48 min•Ep. 140
In this episode, Dr. Sarah Elizabeth Lewis, a Harvard professor of History of Art and Architecture and African and African American Studies, joins Guy to discuss the role of failure in achieving mastery. Dr. Lewis, author of "The Rise: Creativity, the Gift of Failure, and the Search for Mastery," delves into the concept of the “ever onward almost” in art, athletics, and business leadership. Learn more from this 2022 conversation about how failure can be a powerful catalyst for success. More abou...
Jul 03, 2024•43 min•Ep. 139
Greg Wasson jokes that he wanted to be a pharmacist because his two great uncles, both pharmacists, drove big Cadillacs. The Indiana native was, though, seriously inspired to enter the pharmacy school at Purdue. But before he even finished his degree, he started climbing the corporate ladder at Walgreens. New opportunities kept coming his way, and he eventually made it all the way to CEO during a tough time for the company. In this 2020 conversation, Guy explores with Greg the strategies Wasson ...
Jun 26, 2024•37 min•Ep. 138
Sanjiv Yajnik, is someone who embraces risk and adapts to change with remarkable resilience. Sanjiv's career began as a marine engineer, spending over a decade at sea, working for major shipping companies. His dedication and all-in approach to engineering propelled his maritime career. However, Sanjiv took a bold leap, leaving his promising career in India to move to Canada and pursue an MBA. Today, Sanjiv serves as the President of Financial Services at Capital One, renowned for his purpose-dri...
Jun 19, 2024•52 min•Ep. 137
Marvin Ellison is one of the few Black CEOs leading a Fortune 500 company. In this episode he shares his remarkable journey from retail security guard to CEO of two major corporations. Known for taking on the toughest jobs that others shied away from, Ellison became the go-to leader for companies like J.C. Penney and now Lowe’s during precarious times. He firmly believes that limiting failure also limits success. Discover the depth of his philosophy and leadership insights in this compelling 201...
Jun 12, 2024•54 min•Ep. 136
Leadership strategist, business speaker, podcaster, and author Greg McKeown ( New York Times bestsellers Essentialism: The Disciplined Pursuit of Less and Effortless: Make It Easier To Do What Matters Most) writes about ideas and strategies that explain, at least in part, why some break through to the next level while others don’t. His philosophy, "Essentialism," is all about recognizing what's truly important--what matters most, then prioritizing it, and cutting out the rest. Greg's ideas apply...
Jun 05, 2024•46 min•Ep. 135
Initially reluctant to go to Medtronic, his time at that company ultimately became a life changing experience for Bill George. Not only did he usher the company into the Fortune 500 and grow the enterprise value of the company by 60x, he really started to lock in on his growing passion to influence leadership. Then, his career took a turn toward academia and the study and teaching of leadership at Harvard Business School. (In fact, Guy actually took Bill George's class at Harvard in 2008, This c...
May 29, 2024•44 min•Ep. 134
Author, podcaster and speaker Jon Acuff, known for his humorous approach to leadership and goal-setting, is the author of seven best-selling books. The son of a Baptist minister, Jon worked as a copywriter throughout his twenties. His blog “Stuff Christians Like” caught the attention of personal finance guru Dave Ramsey (also a guest on Wisdom From the Top ) who helped him launch a new career as an author and speaker. His self-help book, Soundtracks: The Surprising Solution to Overthinking , was...
May 22, 2024•45 min•Ep. 133
David Novak has been a driving force behind brands like Pizza Hut, Taco Bell, KFC, and he co-founded YUM! Brands Inc., one of the biggest players in the quick service restaurant industry. He's written bestsellers including Taking People With You, The Education of an Accidental CEO , and his latest, co-authored with Jason Goldsmith, titled Take Charge of You: How Self Coaching Can Transform Your Life and Career. In this conversation from 2022, Novak shares with Guy how he learned to lead by bring...
May 15, 2024•53 min•Ep. 132
One of the things Andrea Jung remembers Steve Jobs saying was "fail forward." If you don't fail you're not risking enough. For over a decade as CEO of direct-sales giant Avon, Andrea Jung was one of the most powerful women in the cosmetics industry. During her tenure, Jung saw striking success, but also faced daunting challenges with a failed product rollout and massive restructuring. Since 2014, Andrea has brought her passion for supporting female entrepreneurs to her job as CEO of Grameen Amer...
May 08, 2024•35 min•Ep. 131
When he was a young management consultant at Boston Consulting Group, Morten Hansen put in long hours–up to 90 a week, regularly. The highest performer in his office, however, was a colleague who clocked significantly less hours and rarely came in on weekends. This experience helped inspire Hansen’s research on work and is a central topic in his latest book, Great at Work: How top performers do less, work better, and achieve more . Join Morten and Guy as they explore the ideas around how to make...
May 01, 2024•52 min•Ep. 130
When Maria Ross was trying to teach her son that empathy was a way to success, the world around them seemed to be sending the exact opposite message. So Ross took her years of experience as a management and brand consultant to make the case for empathy not as a moral imperative, but as a business strategy. It's an equation worth studying. Here, in her 2021 conversation with Guy Raz, she describes the way she turned her research into a book called The Empathy Edge: Harnessing the Value of Compass...
Apr 24, 2024•53 min•Ep. 129
Explorer, writer, and publisher Erling Kagge came from a childhood enriched by an artistic household (the likes of Chet Baker and Eubie Blake once visited his home) and by ready access to nature. He was the first person to complete the Three Poles Challenge -- reaching the South Pole, the North Pole, and the top of Mt. Everest -- on foot. He talks about what a life of extreme exploration has taught him about silence and the value of failure. See Privacy Policy at https://art19.com/privacy and Ca...
Apr 17, 2024•42 min•Ep. 128
Jeff Jones has had a few front row seats to crisis. From the 2013 Target data breach to a tumultuous period at Uber, he’s helped navigate companies out of some tough situations. So, when Jeff became the President and CEO of H&R Block in 2017, he was prepared. How a young man from West Virginia went from being an ad guy to heading one of the biggest tax preparation companies in the US during a global economic downturn and public health crisis (this conversation took place in 2020; the lessons...
Apr 10, 2024•44 min•Ep. 127
There was a devastating data breach, a failing foray into Canada, and they were losing US customers fast. In 2014, Target seriously needed a win—Brian Cornell was that win. He’d turned around plenty of other retailers like Safeway, Michael’s, and Sam’s Club, but this time he was thinking bigger. In this 2019 conversation: Playing the long game to make Target a brand that lasts. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-...
Apr 03, 2024•40 min•Ep. 126
Sarah Robb O'Hagan is brutally honest about the many, many times she messed up on the way to transforming Gatorade. She was a rabble-rouser at Virgin, which ended with her getting fired. She took a job at Atari, even though she hated video games. How those disasters made her into the right executive to pull Gatorade out of double-digit declines. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Mar 27, 2024•1 hr 11 min•Ep. 125
When the COO of Chase Bank told Jacqueline Novogratz that she had the potential for a high level career at Chase, she knew she had to quit her job. She continued to use the skills she learned from investment banking, and used them to change the way the world sees capitalism and philanthropy. Today Acumen has delivered more than 100 million dollars in loans, grants, and investments to projects and businesses that help low income people around the world. It's little wonder that as a child Jacqueli...
Mar 20, 2024•37 min•Ep. 124
Black Entertainment Television launched in 1980--at a time when MTV didn't play Hip hop or "urban music. Not only did BET fill a vital programming void, it was the first Black-owned business traded on the New York Stock Exchange, and it helped make the first Black Billionaire in the US (Bob Johnson). Debra Lee, a young Harvard-educated lawyer drawn to the company’s mission, was recruited by Johnson early on, eventually taking his place as CEO. Lee was pivotal in turning the small, revolutionary ...
Mar 13, 2024•52 min•Ep. 123
Growing up in a small town in India, Leena Nair overheard her mother say it was too bad Leena was born a girl, because it meant her smarts and talents would go to waste. But Nair went on to join Hindustan Unilever, becoming the first female manager to work on a factory floor, the first woman to serve on the management committee, and the youngest-ever executive director. She has since gone on to the role of CEO at Chanel. When Guy Raz had this conversation with Nair in 2020 she was Unilever’s Chi...
Mar 06, 2024•34 min•Ep. 122
Shellye Archambeau knew as a teenager she wanted to grow up and become a CEO. But when Shellye started as an undergraduate at the Wharton School of Business in 1980, there were just two female CEOs of large corporations, and none of the CEOs of Fortune 500 companies were Black. Despite the lack of representation, Shellye became the first Black woman to lead a division of IBM overseas. She broke barriers and took risks leading to a successful career with leadership positions at Blockbuster, Zaple...
Feb 28, 2024•1 hr 2 min•Ep. 121
When a mentor, and now friend, told Kenneth Chenault during a hiring process at American Express that he was "looking for catalytic agents of change," it struck a deep chord--because it's exactly what Chenault wanted to be. Kenneth Chenault learned early on to only worry about the things he could control; this helped him when life—and business at American Express—threw unpredictable events his way. In this 2020 interview, he tells Guy how he broke barriers as the company’s first African American...
Feb 21, 2024•47 min•Ep. 120
Jason Fried, the CEO and co-founder of 37signals (maker of Basecamp) doesn’t want you to come to meetings. He insists that you work no more than 40 hours a week; 36 in the summer. He doesn’t really want you coming to the office either…and this approach has helped make Basecamp hugely successful. In this episode, Fried describes how he’s built an institution by bucking a lot of conventional wisdom. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/...
Feb 14, 2024•39 min•Ep. 119
On taking what you learn shaking up one industry and applying it to an entirely different industry: Mark King has a reputation for turning businesses around by moving fast on innovative, and sometimes expensive, endeavors. Before his current tenure as CEO of Taco Bell, Mark served as president for Adidas’ long-stagnant North American division, reinvigorating the brand with major athletic sponsorships and a deal with Kanye West. From 2003 to 2014, King was CEO of TaylorMade, which under his leade...
Feb 07, 2024•1 hr 12 min•Ep. 118
Ken Coleman calls himself “America’s Career Coach.” In his syndicated call-in show, and in books like The Proximity Principle and One Question , Coleman helps people think about what kind of work they would find meaningful, and how they can connect with people that will help get them into that work. Coleman came about the knowledge he imparts honestly: he spent about a decade working different jobs before he found his real calling in broadcasting. In this encore episode, he poses a simple questi...
Jan 31, 2024•49 min•Ep. 117
Joe Keohane is a longtime journalist and editor who believes that talking to strangers can not only help people feel happier and more empathetic, but can actually make the world a better place. In his first book, The Power of Strangers: The Benefits of Connecting In A Suspicious World , Joe talks to psychologists, anthropologists and plenty of strangers to prove it. In this encore episode, Guy and Joe explore why the lost art of connecting is now so important for our personal and professional we...
Jan 24, 2024•46 min•Ep. 116
David Epstein is a science writer and investigative reporter. His articles have spanned a wide range of topics, from crime and violence, to athletes using steroids, to the intersection of science and the Olympics. And, he’s the author of the books The Sports Gene and Range: Why Generalists Triumph in a Specialized World . But, before all of that, David studied geology and ran on Columbia University’s track team as a walk-on. In this encore episode, follow the thread: David went from star athlete...
Jan 17, 2024•1 hr 1 min•Ep. 115
