Unlocking the Collaborative Potential of Customers with Jono Bacon - podcast episode cover

Unlocking the Collaborative Potential of Customers with Jono Bacon

May 05, 202037 minEp. 160
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Episode description

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There is real power in communities for businesses that have the appetite and desire to tap into it. Imagine having people who constantly come back and support your objectives. Communities act as a moving force that propel businesses forward into success.

The key thing is being able to create your community and make sure people keep coming back. Luckily, we have an expert who knows how.

In today’s episode, Business Book Awards 2020 winner, Jono Bacon, explains the importance of communities to businesses and how to build and sustain them. He also goes over the value of communities as advocates and ambassadors for an organisation.   

If you’re a business owner ready to build your own community, then this episode is perfect for you!

What We Talked About in This Episode:
  • The Fundamental Definition of Community and the Three Types
  • The Value of Communities
  • Building Communities
  • Moving Different Members in their Journeys
  • Key Factors for Keeping People in the Community
  • Tools for Building Communities
  • Pitfalls to Community Building
  • Reasons Discontent Forms in Communities
  • The Need for an Internal Owner or Stakeholder 
  • Aligning Business Goals with Community Objectives
  • Book Recommendation and Daily Rituals 
About Our Guest:

Jono Bacon is an expert on the subject of communities and winner of the Business Book Awards 2020 for his book, People Powered.

Connect with John Murphy of the Winning Teams Podcast: Other Resources:

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