307: What Would Lu Do?: Part 4 – Ghosting: Unaddressed Concerns or Objections

Today With LuAnn Nigara: Over the past few episodes of Window Treatments for Profit, we’ve tackled the four biggest reasons why clients ghost: ✔ Not standing out as the expert ✔ Overwhelming them with too many choices (decision fatigue) ✔ Fear of making a costly mistake ✔ And now, in our final episode of this series—unaddressed concerns or objections. This episode dives into the silent hesitation that stops clients from saying "yes." When they don’t voice their doubts, they simply disappear. But as the expert, it’s your job to uncover those hidden objections before they turn into ghosting. Listen in as I share: 🔹 How to spot unspoken concerns before they cost you the sale 🔹 The exact questions to ask when a client seems hesitant 🔹 How to reframe objections into opportunities for trust and clarity This is the final episode in our ghosting series—and by the end, you’ll have a rock-solid process for eliminating ghosting in your sales process. Tune in now and take control of your sales conversations! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Join LuAnn University! Join us for our Pre-Conference Zoom on February 27th! Other Shows: WTFP #303: What Would Lu Do?: Here’s One Strategy to Overcome Client Ghosting WTFP #304: What Would Lu Do?: Part 2: Why Clients Ghost – Decision Fatigue WTFP #305: What Would Lu Do?: Ghosted After the Quote? The Pricing Conversation You’re Avoiding AWDB #306: What Would Lu Do?: Part 3 – Ghosting: Fear of Making Mistakes