Today I’m talking to Sarah Land, another wonderful person who is using her own lived experience to help others. Until a short time ago, I hadn’t heard about Sarah, who is the founder of the Peeps H.I.E. Charity. Now I seem to be hearing about her everywhere I go. Such is the nature of networking. And, very rewarding in the context of my strong belief that these inspirational stories need a much wider audience! Thank you, Rachel Crook, (Episode 34) for introducing me to Sarah and to everyone driv...
Oct 09, 2022•33 min
Today I am speaking with Daisy Mackey, a young woman in the final stages of the prestigious NHS Graduate Management Trainee Scheme Daisy will make a great leader in the NHS – watch this space! I found Daisy’s story truly inspirational - I am thrilled to have the chance to share some of it with you today. Lemon lightbulbs 🍋💡🍋 The power of connections! – thank you Lisa Rodrigues for connecting us. Some people with mental health conditions/ invisible disabilities have a choice as to when/ whethe...
Sep 25, 2022•42 min
70 years of continuity How often does that happen in the modern age? Or ever really? You don’t need me to tell you it has been the most extraordinary week, so I wanted to take a bit of time to put a marker in the sand, before it too slips away. Going off piste from my normal theme of healthcare improvement, to share a few thoughts about the death of the Queen, my Mum, the war, and how it has all affected me personally. I hope it resonates with you – I would love to hear what your own thoughts an...
Sep 11, 2022•29 min
One of our major #MatExp #WhoseShoes projects is called ‘Nobody’s Patient’. This included exploring the interface between maternity and neonatal care, and how families experience this. Our podcast guests today are from Lincolnshire, who were the FIRST in the country to set up a joint ‘Matarnity and Neonatal Voices Partnership’ – these LMNS groups have since spread across the country. How did they do it? What did they learn? How disd it lead to the first MILITARY Voices Partnership. In a lovely b...
Sep 04, 2022•39 min
Today we continue the theme around support for children and families. My guest is Rachel Crook, who is a mummy to 2 young girls AND a paediatric nurse. I met Rachel when she spoke at a recent Whose Shoes event in the Midlands, focusing on early years’ care. I was thrilled she agreed to talk to me on the podcast and give us an insight into her ‘both sides of the fence’ experiences. The combination of having both lived and learnt experience can sometimes be the most powerful of all … Lemon lightbu...
Aug 07, 2022•1 hr 6 min
Today, we are talking about health care and support for children and young people, so of course it is vital to hear from that age group. I‘m delighted to welcome Aishah Farooq, a young person who is using her lived experience of healthcare services to bring change at national level. Aishah talks about her journey to become a national advocate for children and young people, and why this matters. Aishah is also a student at the University of Bristol … where I studied many years ago! I spotted Aish...
Jul 24, 2022•39 min
Today, I‘m talking to Bob Klaber - a charismatic London paediatrician, building a global movement for kindness. Like ‘Whose Shoes’, Bob is exploring a topic that could be seen as ‘soft and fluffy’, and bringing it centre stage. Bob’s kindness movement was featured at the Quality and Safety Forum in Gothenburg. I was delighted to contribute to one of the crowdsourced videos. Lemon lightbulbs 🍋💡🍋 Important to contextualise healthcare in people’s lives - find out what matters to them Share the p...
Jun 26, 2022•41 min
"What matters to you?" ‘What matters to you?’ is a brilliant global movement, whereby healthcare professionals ask patients what matters to them, in terms of personalising healthcare. It is about listening and hopefully understanding what matters to the patient in the larger context of their life. This will vary greatly between individuals – people’s priorities are different. Their circumstances, their values, their attitudes are unique. What matters toeach of them will all be different. It is b...
Jun 13, 2022•27 min
Today I am talking to a ‘Fab Obs’. #FabObs is the hashtag we use in our #MatExp social movement - an obstetrician who ‘gets it’. Listening to what matters to women. Finding ways to prioritise, obviously, the safety of mother and baby, but really listening to women – and indeed helping them tease out the choices and birth options. And today that #FabObs is Alison Wright. Alison is the immediate past Vice-president of the RCOG (Royal College of Obstetricians and Gynaecologists) – a big advocate fo...
May 22, 2022•37 min
Today is ODP Day - #ODPDay! So I was approached by Carrie Biddle, regional Head of Allied Health Professionals for the South-west region, to help raise awareness of this important profession and hopefully encourage some new people to think ‘this is for me!’ 🍋💡🍋 But what is an ODP? 🤷🏼♀️ An Operating Department Practitioner. Works in operating theatres … Still none the wiser? Join us as Anitha Rego, a theatre nurse from Torbay, and Sue Robb, an ODP from Gloucestershire, discuss their respect...
May 14, 2022•37 min
Building on last week’s extremely popular episode with Rachel Tomlinson, this week I am chatting to Janina Vigurs, one of the parents I had the privilege of interviewing for the amazing Newbold Hope conference. Janina spoke from the heart about her experience of parenthood and her daughter who has been diagnosed with autism, and what she has learnt through the supportive Newbold Hope community. As I chatted to Janina and got to know her a little better, I found that we both share a love of story...
May 01, 2022•35 min
In the words of Yvonne Newbold MBE: “Whatever you're doing, please stop and find 35 mins to listen to this fabulous conversation between 2 of my favourite people. Listening to Rachel talk about the simplicity of kindness and empathy in transforming schools to welcome, include and make every child feel safe blew me away” (Learn more about Yvonne’s fantastic work at Newbold Hope in Episode 13) I always hoped this podcast would be about bringing in new people in order to bring in fresh ideas and pe...
Apr 17, 2022•35 min
Yesterday, my good friend Florence Wilcock, creator of the wonderful 'The Obs Pod' podcast series which follows her life and work as an obstetrician, published a fascinating episode called 'Awards', mainly talking about the growing culture of awards in the NHS. It is thought-provoking and real - I thoroughly recommend it. Without wanting to give too much of a 'spoiler', it includes a story that has hitherto been 'secret' - my CBE, Lemon Class 2020, award. By far, my best award ever - albeit, a l...
Apr 03, 2022•25 min
'Whose Shoes' looks at issues from different perspectives. But what weight, do those perspectives have? Lived experience, learned experience? Is your version of what happened a ‘medical report’, regarded as evidence, but my version just anecdotal, a ‘patient story’? What is regarded as admissible or inadmissible evidence? Miles Sibley is editor of Patient Experience Library and fab weekly newsletters and a quarterly magazine, finding practical ways to bring patient experience to the fore and sha...
Mar 20, 2022•47 min
Today would have been my Mum’s 100th birthday. Wow! For those of you who used to enjoy tweeting with her @GIlls_Mum, this is a bit of a trip down memory lane. A bit of a self-indulgence, getting a chance to chat about Mum, what made her tick, some snippets from our recorded conversations together ... and a String Quartet! We dip in and out of health care - in the shoes of someone who really didn't want to go there (care plans, advance care planning and all that STUFF) and just want to be left al...
Mar 09, 2022•39 min
Today I'm talking to Angela Cornwall, with thanks to Carol Munt (Episode 7) for introducing us! Angela uses her experience as a family carer to make great things happen. She designed a ‘passport to care’ to make sure clinicians have exactly the information they need to deal with a rare condition, such as Diamond Blackfam anaemia which Angela’s daughter has. I love it when people come up with simple ideas that would be useful for other families. But they often find it difficult to get their solut...
Feb 20, 2022•50 min
Gill Phillips @WhoseShoes reflects on a week of gathering ideas and examples around the use of music in storytelling, listening to 'ordinary' people and spreading best practice. Celebrating 'ordinary' people who are not so ordinary. Lemon lightbulbs 🍋💡🍋 Creativity and music are powerful ways of reaching new audiences, or reaching 'old' audiences in new ways Wild Card Podcast Series ... is also a 'Symphony of us' ! We are all human beings - be curious and find out about others. You will have f...
Feb 13, 2022•18 min
Today I am talking to #LadyLXA. Cristina Serrão, host of Lemonade Radio,. Cristina pushes the boundaries and uses lived experience to drive positive change. Expect the unexpected from this energy-packed, inspirational podcast guest. Cristina is in the Shaw Trust Power 100 and a fantastic role model, raising the profile of disabled people. Cristina shares some of her personal challenges, and some of the special people who have helped her along the way. Cristina has a very, how shall I say, colour...
Feb 06, 2022•51 min
Gill Phillips and Florence Wilcock, co-founders of the powerful #fMatExp social movement, talk about the coproduction work they have done together since 2014. To make this manageable in 30 minutes, they choose a small but hugely important area of their #MatNeoQI work, which has so much potential to improve the lives of new families when their baby needs neonatal care. We talk here about women and families who all too often fall between maternity and neonatal services, one of the 3 themes of the ...
Jan 30, 2022•42 min
In today’s episode, I’m bringing together 2 people who are literally meeting for the 1st time. A world-exclusive #IntentionalCoffee podcast! For those who are old enough, think Cilla Black … My podcast guests have never previously seen each other or spoken in any way. But they share a passion for midwifery and I think they’re gonna ‘gerralong’. Gaynor Armstrong, Director of Midwifery, UHCW in Coventry and Sarah-Jane Pedler, Lead Professional Midwifery Advocate (PMA) in Cornwall will tell you why...
Jan 23, 2022•44 min
Family Integrated C are makes a huge difference to families when their baby is in neonatal care. Today I am talking to Nadia Leake and Rachel Collum, two mums who have had babies in neonatal care, and are doing wonderful work in this area. In a nutshell “Parents and babies need each other and must stay together, with their relationship nurtured and supported from the very beginning throughout the neonatal experience and into the community.” Family Integrated Care is the way forward! It has come ...
Jan 16, 2022•54 min
Today's guest, Rachel Jury, is winner of the National Diversity Award 2018 for positive role model for disability. She tweets as @Rocking2Stomas, and refers to herself as one of the community of ‘Double Baggers’. I’m looking forward to helping break a few more taboos by hearing Rachel's story today. Lemon lightbulbs 🍋💡🍋s We all need purpose – it is not about ‘catastrophising’, it is about compassion and being supported to move on with our lives Don’t assume that because you have said the word...
Jan 09, 2022•50 min
Happy New Year! I'm kicking off 2022 by talking to the person who helps bring our Whose Shoes events alive and ensures they have lasting impact. Our combined approach to coproduction has been described as magic. One and one definitely equals more than two. Anna Geyer, Director of New Possibilities , is my long-term friend and partner in crime. We look back at what we've achieved together - a fascinating and often unpredictable journey, not least with everything we've had to change and develop du...
Jan 02, 2022•47 min
Welcome to WildObs – A Mash-up of 'The Obs Pod' and 'Wild Card - Whose Shoes' podcasts as a 2021 Christmas special !! #MatExp co-founders Gill Phillips, creator of 'Whose Shoes' and my good friend #FabObs Florence Wilcock, chatting about our advent / musical adventures over the years. 🍋💡🍋 CROWDSOURCED FILMS #MindNBody Advent videos, 2018 – perinatal mental health Crowdsourced videos made by a diverse range of fab people who were involved in the #MatExp MindNBody project - developing new Whose...
Dec 24, 2021•1 hr 5 min
This is a very special podcast for me - a story I was really keen to capture as it deserves a large audience. Today I am speaking to Dr Alice Ladur, who has used my Whose Shoes board game in her PhD project in Uganda, working with men to bring about culture change and improve maternal and the enable outcomes. It is a very powerful story and the immediate changes and outcomes are extraordinary. There is so much scope to build on this project and save lives. I am delighted that Alice won the Vice ...
Dec 12, 2021•43 min
Today, I'm talking to my good friend Yvonne Newbold, MBE, founder of Newbold Hope. Smashing taboos and giving hope to families, reducing anxiety-led difficult and dangerous behaviours in children and young people with additional needs and disabilities. Lemon lightbulbs 🍋💡🍋 Please see the chapter headings! Struggling with the word count this week and we prioritised sharing links: Yvonne’s Xmas Special An online training webinar, full of tips, tricks and strategies that can keep things much cal...
Dec 05, 2021•1 hr 2 min
Today is #FabChange21 - the Fab Change 21 Festival - and how better to celebrate this than to chat with Dr Terri Porrett, otherwise known as ’The Blonde.’ You can find out more about 'being blonde', and how it relates to quality improvement, during the podcast! Gill Phillips will be running a 'Whose Shoes - Poet's Corner' as part of #FabChange21 - you can pitch up and join the day's activities here: FabChangeFestival 21 Programme (fabnhsstuff.net) A specialty nurse, and Head of Education for the...
Nov 24, 2021•39 min
Today I am talking to Prof Lesley Page, CBE, an internationally respected voice of midwifery! As co-founder of #MatExp, the social movement to improve maternity experience, improving maternity is very close to my heart. It's well known that there's a growing problem at the moment around the shortage of midwives, and other pressures. #MarchWithMidwives has been arranged to raise awareness of the issues around the country. I'm looking forward to joining my local event in Coventry. I wanted to talk...
Nov 21, 2021•47 min
So, who would have thought it? We've got to 10 episodes already. So I thought I'd do something a little bit different and stop and reflect on my podcasting journey so far. The short version is: 'I'm loving it'! ... but it has had its share of excitement, a few ups and downs, and with lots of learning along the way. The one thing that is certain is that I am not short of inspirational podcast guests, with lots more fascinating people coming up, and I am so enjoying chatting to everyone and collec...
Nov 14, 2021•34 min
Today I'm talking to Rachael Grimaldi, co-founder of the multi-award-winning CardMedic® and one of the most inspirational movers and shakers I've ever met. CardMedic is a brilliantly simple and unique digital communication tool. Rachael is a mum of three young children, a NHS clinical entrepreneur, and an anaesthetist. She is also a lovely warm, generous human being, always connecting and encouraging others. . And I've loved following her amazing journey since we first became aware of each other...
Nov 07, 2021•32 min
