David Yelland and Simon Lewis discuss the resignation of Huw Edwards and how the BBC has handled this ongoing crisis – its PR, its strategy and the enduring power of the tabloids in this country to throw an incendiary device into famous places. They also lift the lid on the art of euphemistic spin and how the language of PR was used in the Post Office IT Horizon scandal - or should we say “anomaly”? And, runaway horses - how the Army responded to the surreal and shocking Household Cavalry rampag...
Apr 30, 2024•28 min
In a special episode of When It Hits the Fan, Simon Lewis and David Yelland talk to Matthew Freud about his 40-year career at the head of one of the most influential PR businesses in the world. Freud Communications has promoted and protected the reputations of the biggest names in Britain. Born into the famous Freud family, he married into a global media dynasty to become Rupert Murdoch's son-in-law. He has kept the secrets of the rich and the powerful as well as advising prime ministers and pop...
Apr 22, 2024•36 min
On When It Hits the Fan, we often talk about crises as if they should be avoided at all costs. But Dorothy Byrne, the former head of News and Current Affairs at Channel 4, is living proof that walking towards the fan is often a hallmark of people that effect positive change. In this special deep-dive interview, David Yelland and Simon Lewis talk to Dorothy about the relationship between PR and journalism, being lobbied, and her fearless approach to reporting the truth – including her 2019 MacTag...
Apr 16, 2024•29 min
In this special episode, David Yelland and Simon Lewis talk to Mick Lynch, the leader of the RMT, about how to get your point across. We seem to be living through a time when words too often fail us. But there are some people in our body politic whose words cut through - regardless of our own thoughts on their views. Many of Mick Lynch's head-to-heads with journalists and politicians have gone viral. Like - when speaking directly to a government minister - “He’s lying… you are telling lies.” To ...
Apr 09, 2024•28 min
In this episode, David Yelland and Simon Lewis discuss the lessons learnt from the Princess of Wales’s video announcement that she is undergoing treatment for cancer. It raises some important issues for the Royal Family in a social media age. And for all of us. What is privacy in the online world? How can people in the public eye manage their privacy in the global village that is social media? And for the Royal Family going forward, what can the Palaces do to protect individual members while als...
Mar 26, 2024•28 min
In this episode, David Yelland and Simon Lewis are talking TikTok. In the US, the social media platform is facing an existential threat. But behind it is a world of Chinese PR that’s not making the headlines. How does it work? And what are all the western PR agencies embedded in China doing there? Also, as the risk of IT system crashes and cyber attacks escalates, David and Simon lift the lid on the role of communications in the booming cybersecurity sector. And following the short video of the ...
Mar 19, 2024•28 min
As a former editor of The Sun, and the late Queen’s first communications secretary, David Yelland and Simon Lewis used to be on opposing sides of a Royal PR disaster – David working to expose a story that Simon was trying to control. In this special episode, they bring everything they know about how Palace PR works to shed some light on the events surrounding Kate Middleton’s absence and the controversy surrounding her Mother’s Day family photo. What’s really going on behind the scenes? And does...
Mar 12, 2024•29 min
David Yelland and Simon Lewis return to Formula 1 and the latest instalment of the Christian Horner crisis. The alleged texts between the Red Bull boss and a female colleague have been leaked and the tabloids are feasting. Fighting a battle for your reputation in the red tops is a sure sign of a PR problem. Can using the star power of Horner’s wife, former Spice Girl Geri Halliwell, rescue the situation? David and Simon also go behind the scenes of one of the most controversial deals the British...
Mar 05, 2024•28 min
David Yelland and Simon Lewis discuss when using the word crap is not a crap comms strategy at all. Bill Winters, CEO of Standard Chartered, used it to describe the bank’s share price and the financial markets loved it. But crap probably wasn't signed off in the preparatory Q&A - David and Simon take us behind the scenes. Also, a fan-hitter par-excellence, a car-crash interview featuring Brad Banducci, the boss of Australia’s largest supermarket empire, who walked off during a TV interview f...
Feb 27, 2024•28 min
David Yelland and Simon Lewis discuss the coming PR tornado that is the apparent plan to sell the government's 38.6% of NatWest back to the public in a retail share sale. The communications challenge here is a big one - all while Nigel Farage is biting at the bank's heels. They also lift the bonnet on PR strategies for incoming CEOs – NatWest has one – and how an invitation to Wimbledon or the opera can be as important as your balance sheet when learning to navigate the elite highest reaches of ...
Feb 20, 2024•28 min
Quick Wins is a series of short guides from the When It Hits the Fan team that’ll help you manage your own personal PR so you can navigate the world of work like a pro. In this episode David Yelland and Simon Lewis share their tips on how to deal with imposter syndrome. It’s that feeling when you are performing well in your job but you still doubt your abilities and feel like a fraud. According to a recent study, around 70% of people will experience this at least once in their lives. So you’re n...
Feb 16, 2024•8 min
David Yelland and Simon Lewis discuss how it has hit the fan for two global, glamorous names this week – the first is F1 Red Bull boss Christian Horner, husband of former Spice Girl Geri Halliwell, who finds himself in the news for all the wrong reasons, and the second is the glitzy private members' club Soho House, under attack from the wolves of Wall Street. They also look at the culture wars pushback led by the communications director at the National Trust, and why bravery is so important in ...
Feb 13, 2024•29 min
Quick Wins is a series from the When It Hits the Fan team that helps you navigate your own personal PR in just a few minutes. After all, if the rich and powerful have a personal PR guru to help them get to the top, why not you? In this episode – in our increasingly digital world, a couple of clicks can make or break a person’s reputation. The internet can be a great tool for building up your public image, but it can be a tricky business. David Yelland and Simon Lewis share their top tips on how ...
Feb 09, 2024•7 min
David Yelland and Simon Lewis discuss how the Palace is managing news of the King’s cancer diagnosis. How will the royal communications team be controlling the release of information in the coming weeks? Also, in the wake of Meta CEO Mark Zuckerberg’s apology to parents of children who have suffered on social media, David and Simon look at why real change is so hard in Silicon Valley when it comes to child safety, and the PR fallout. Is there a strategic communications plan that can stop tech bi...
Feb 06, 2024•28 min
David Yelland and Simon Lewis enter into the secret world of secrets and discuss how it is still possible to keep big news under wraps – how Liverpool manager Jurgen Klopp kept his departure from Anfield out of the press with the help of his "inner doughnut". As the UK government moves to ban disposable e-cigarettes, David and Simon look at how PR has helped the vaping market capture Britain. And following the controversy surrounding Greta Gerwig and Margot Robbie failing to win Oscar nomination...
Jan 30, 2024•28 min
Quick Wins is a series of short episodes from the When It Hits the Fan team to help you navigate your own personal PR. In this episode, David Yelland and Simon Lewis share their advice on how to work with a tricky boss. Managing this relationship is a key part of getting on in your working life. So understand their goals, make them look good, and if that doesn't turn them into a pussy cat, have the confidence to call out really bad behaviour. Producer: Sophie Smith Executive Producer: Eve Street...
Jan 26, 2024•10 min
David Yelland and Simon Lewis discuss the fan-hitting hornet’s nest that is executive pay. After Centrica CEO Chris O’Shea said he couldn’t justify his £4.5 million pay packet, they ask - is the BBC Breakfast sofa a wise PR move for a chief executive? Footballer Jordan Henderson - why his communications strategy is a little... offside. And, the power of high-profile people being open about their medical conditions – how a prostate diagnosis can be used for the public good. Producer: Eve Streeter...
Jan 23, 2024•28 min
David Yelland and Simon Lewis discuss the aggressive PR strategy that was part of the Post Office scandal. When does defending your brand become toxic PR? They also look at Boeing’s reputational crisis following the Alaska Airlines blowout and why trust is central to public relations. And the King’s new biography – the Palace is being more open, which is a good PR move, but are there risks attached? Producer: Eve Streeter Editor: Sarah Teasdale Executive Producer: William Miller Researcher: Soph...
Jan 16, 2024•28 min
Quick Wins is a series of short and snappy episodes with lots of useful advice aimed at improving your working life. In this episode, David Yelland and Simon Lewis share their tips on how to negotiate your salary. If you want a pay rise choose your timing carefully, make it about the company, and don't say you deserve it! Producer: Sophie Smith Executive Producer: Eve Streeter Music by Eclectic Sounds A Raconteur production for BBC Radio 4
Jan 09, 2024•8 min
Quick Wins is a series of short and snappy episodes with lots of useful advice aimed at improving your working life. In this episode David and Simon share their tips on how to leave your job with style. It's time to move on, or perhaps you've lost your job. Don't get angry – line up your friends and remember: there's always a new tomorrow. Producer: Sophie Smith Executive Producer: Eve Streeter Music by Eclectic Sounds A Raconteur production for BBC Radio 4
Jan 03, 2024•8 min
In this special episode, David Yelland and Simon Lewis take you into the eye of a media storm and talk to a person who has lived through it. What’s it like to wake up to a world where everyone knows your name, and you wish they didn’t? In 1991, Gerald Ratner had one of Britain’s most famous fan-hitting moments. Having built a billion-pound chain of high-street jewellery shops, he saw his business collapse around him after making a seemingly harmless, yet ill-fated, joke. In fact, what happened t...
Dec 27, 2023•28 min
David Yelland and Simon Lewis discuss Prince Harry’s phone-hacking victory in the High Court and how the British print press is dealing with its own reputational crisis by pretending it didn’t happen. Also – Baroness Mone is back in the headlines for all the wrong reasons following her latest attempt to control the narrative in an interview with Laura Kuenssberg. Why is her PR offensive failing? And David and Simon look back at the top PR lessons of 2023. Producer: Eve Streeter Editor: Sarah Tea...
Dec 19, 2023•28 min
David Yelland and Simon Lewis discuss Baroness Mone of Mayfair’s self-funded YouTube documentary – does it make her a PR genius or just terribly unwise? They also look at the reputational fallout from the Phillip Schofield affair at ITV – for both the company and individuals. And they peek inside the secret world of VIP PR. What strategies do big companies have for handling famous customers in public and in private? Producer: Eve Streeter Editor: Sarah Teasdale Executive Producer: William Miller...
Dec 12, 2023•28 min
Quick Wins from the When It Hits the Fan team is our how-to guide to being better at your own PR and navigating the world of work like a pro. In these special short episodes, David Yelland and Simon Lewis give you lots of useful tips that might just change your working life – and it’ll only take a few minutes of your time. In this episode: how to survive the office party. Should the "hub and spoke" or the SAS-style approach be your strategy for the night? David and Simon share their work wisdom ...
Dec 07, 2023•8 min
David Yelland and Simon Lewis return to the continuing fallout from Omid Scobie’s book Endgame, which has provoked a highly unusual change of PR strategy from Buckingham Palace. They also discuss the flock of PR people who have descended on the COP summit in Dubai and ask what they’re up to. And, every CEO’s worst nightmare - the Wilko select committee. How do you prepare for going in front of a firing squad of MPs? Producer: Eve Streeter Editor: Sarah Teasdale Executive Producer: William Miller...
Dec 05, 2023•29 min
This week David Yelland and Simon Lewis go behind the scenes as the Royal Family tries to cope with Omid Scobie’s new book Endgame, which appears to be from "Team Meghan". When is "no comment" the best strategy? David and Simon delve into the never-talked about world of obituary PR and reveal the horse-trading and lobbying that goes on behind closed doors. And the battle being fought between Ridley Scott and historians over the film Napoleon – should facts get in the way of a good story? Produce...
Nov 28, 2023•28 min
After a week in which some top people in British politics have lost or given up their jobs, David Yelland and Simon Lewis discuss the strange case of OpenAI’s Sam Altman, the artificial intelligence superstar whose overnight ousting – and very quick re-employment – sent shockwaves through Silicon Valley. Everton Football Club in crisis – how do you utilise PR in the emotional cauldron that is the Premier League? And we take you into the world of schmoozing that is political PR – it’s the return ...
Nov 21, 2023•28 min
As the King marks his 75th birthday, David Yelland and Simon Lewis look at how the Palace is using artificial intelligence to track public sentiment, what series six of The Crown means for the Royal PR strategy, and the thorny issue of Prince Harry’s court crusade. Also in this episode – Shell’s drive to change how 18 to 24 year olds feel about fossil fuels. And Pharrell Williams' million-dollar handbag for Louis Vuitton – why it is good PR to make people jealous and mad as hell? Producer: Eve S...
Nov 14, 2023•28 min
Rishi Sunak’s fireside chat with Elon Musk following the UK’s AI Safety Summit has been criticised as a PR disaster for the Prime Minister. But was it really a fan-hitting moment for him? Or just a vision of the future new world order? Also, as Robert de Niro is in court in the US battling out a very public spat with his former assistant, David Yelland and Simon Lewis discuss the often hidden role of litigation PR. And the controversy surrounding the Marks and Spencer Christmas ad – is sorry alw...
Nov 07, 2023•28 min
David Yelland and Simon Lewis assess the endgame around former CEO Alison Rose’s departure from NatWest. With a forensic PR eye they return to the scene of her fan-hitting moment at a charity dinner where she sat next to the BBC business editor Simon Jack. What tricks of the trade do communications people have up their sleeves to avoid a PR disaster like this one? And how will the debate around Alison Rose’s pay-out affect her reputation? The consumer giant Unilever is in the news for apparently...
Oct 31, 2023•28 min
