Episode 53: Don't Be Mad At Me: Dealing with Client Hostility

Tracey Clingo addresses her client’s anger but gets caught in her own fears of confrontation. Through reflection, self-awareness, and insight around counter transference, Tracey contends with the why’s and how’s of her own emotional reactions. Her ability to process her own and her client’s emotional underpinnings allows her to be armed with the ability to engage in an otherwise frightening situation.