Getting the sale is a privilege Every time a client says yes to your service, they've said no to everyone else. Do you see it as a privilege? Are you treating each sale as a unique opportunity to deliver exceptional results? In this episode, I discuss the honor and unique challenges of being chosen to provide your wedding services, emphasizing that it's not just about making the sale but about delivering an unforgettable experience. Listen to this new 3-minute episode for insights into why getti...
Sep 25, 2024•4 min
The pursuit of money doesn't bring me the happiness I seek Are you finding joy in what you do, or are you just chasing the paycheck? Can you truly find success if you're not enjoying your work? In this episode, I dive into how focusing on joy and value, rather than money, can lead to a more fulfilling career in the wedding and events industry. Listen to this new 5-minute episode for insights on finding happiness in your work while still achieving financial success. Episode Summary: In this episo...
Sep 18, 2024•6 min
Liza Roeser - Scaling Fifty Flowers How do you decide when to DIY and when to call in a pro for your wedding flowers? Are your customers overwhelmed by too many choices? Do you know how to blend human touch with AI for maximum customer satisfaction? Learn how Liza Roeser from Fifty Flowers transitioned from wholesale to consumer-based e-commerce while keeping service personal and intentional. Listen to this new episode for insights on balancing DIY and professional services, reducing decision fa...
Sep 16, 2024•32 min
Are You limiting yourself with your goals? Have you ever wondered if setting goals is actually holding you back? Are you capping your potential by aiming for a target? How can you break free from this mindset and achieve more? In this episode, I explore how to rethink your approach to setting goals and challenge yourself to go beyond your perceived limits. Learn from my experience and discover strategies to maximize your growth and success without feeling restricted by traditional goal-setting. ...
Sep 11, 2024•8 min
Is 2024 The Perfect Storm Trifecta? Is your wedding business prepared for the challenges of 2024? Are you feeling the effects of the COVID hangover? How will the wedding gap impact your bookings? And what about the unpredictable noise of a presidential election year? In this episode, I outline how to navigate these turbulent waters and make the most of the opportunities that come your way. Dive in to understand how to work harder and smarter in this unique environment. Listen to this new 7-minut...
Sep 04, 2024•8 min
CP Heda - Pivot from WWE to Weddings & Events How are you enhancing guest experiences at your events? Are you leveraging the latest technology to captivate and engage your audience? In this episode, CP Heda describes a new product that mimics the excitement of a sports arena jumbotron, while exploring how new innovations can transform your event's appeal. Discover how to keep your events dynamic with slideshows and live feeds, and learn the secrets of content management using AI to ensure a ...
Sep 02, 2024•37 min
Are you using Auto-Replies or Out of Office messages? Are your auto-replies costing you potential clients? Do your out-of-office messages set unrealistic expectations? In this episode, I delve into the importance of timely responses and how setting the right expectations can be the difference between gaining and losing customers. Learn how to craft auto-replies that are both friendly and efficient, ensuring you never miss out on future business. Listen to this new 8-minute episode for insights o...
Aug 28, 2024•9 min
Has what I'm being asked changed much over the years? Over the years, have the challenges you're facing as a wedding professional evolved, or are they remarkably consistent? How has technology affected the way you handle the same age-old business issues? In this episode, I delve into the timeless nature of the industry's core problems and offer insights into how new technologies offer new solutions without changing the essence of what needs to be addressed. Listen to this new 7-minute episode fo...
Aug 21, 2024•9 min
Jonathan Bryans - Weddings in Ireland aren't only for the Irish Ever wonder makes Ireland one of the top destination wedding spots? In this episode, we sit down with Johnny Bryans from weddingsonline to answer those burning questions. Why do so many couples choose Ireland for their big day? What are the legalities you need to know? How can wedding planners offer their clients an unforgettable Irish experience? Whether you're looking to expand your business or planning your dream wedding, this ep...
Aug 19, 2024•31 min
Should you have a "frequently asked questions" section on your website? How can you address the questions your clients are asking before they even contact you? What’s the best way to present FAQs without overwhelming potential customers? In this episode, I dive into the benefits of having an FAQ section on your website and share practical tips on how to implement it effectively while enhancing user experience and SEO. Listen to this new 7-minute episode for insights on leveraging FAQs to improve...
Aug 14, 2024•8 min
How do you fill the holes in your calendar? When cancellations or postponements happen, how are you filling those empty slots in your calendar? Are you being proactive in reaching out to potential clients or just hoping they find you? In this episode, I share some ideas on how to get the word out and create a sense of urgency to help you book those open dates. Listen to this new 9-minute episode for strategies on promoting your availability, offering incentives, and leveraging your network to fi...
Aug 07, 2024•11 min
Will Hegarty - The origin of Wedding MBA Attending conferences can transform the way you approach your business. Are you leveraging conferences for unexpected benefits? Are you open to learning from different markets? In this episode, we delve into the incredible opportunities that conferences like the Wedding MBA offer for growth, networking, and staying current in an ever-evolving industry. Is it time you registered early and saved with a special coupon? Explore how industry leaders maintain t...
Aug 05, 2024•37 min
Learn to handle hard better! What challenges are you avoiding because they seem too difficult? Are there tasks you’re hesitant to start because they're tough? In this episode, I delve into the importance of embracing hard tasks and how mastering them can lead to personal and professional growth. I share insights inspired by Duke women's basketball coach Kara Lawson's powerful message about handling hard better. Listen to this new 6-minute episode for valuable lessons on pushing through challenge...
Jul 31, 2024•7 min
Are you rejection proof? What does rejection really mean to you? Do you take it personally when a potential client says no? Are you holding yourself back from opportunities because you're afraid of hearing that dreaded word? In this episode, I delve into the insights from the book *Rejection Proof* by Zhi Zhang Jiajiang and discuss how shifting your perspective on rejection can transform not just your sales tactics, but your entire mindset. Listen to this new 7-minute episode for strategies on o...
Jul 24, 2024•8 min
Beth Z, your Nerdy Best Friend - Virtual Voice, is it the real you? Are you leveraging the power of AI to enhance your wedding business? Are you keeping up with the latest tools that could save you time and generate more personalized content? In this episode, I dive into a fascinating discussion with Beth Z about using AI voices and content creation tools. We explore the intricacies of voice cloning, ethical considerations, and practical applications that can revolutionize your workflow while st...
Jul 22, 2024•27 min
Why do they still ask "How Much" first? Do you find yourself frustrated when potential clients ask about pricing upfront? Are you curious why they don't inquire about the value you bring to their special day first? In this episode, I break down why "How much?" is often the first question and how your response can make or break the sale. Learn ways to demonstrate your unique value before discussing pricing. Listen to this new 8-minute episode for insights on transforming price inquiries into mean...
Jul 17, 2024•10 min
What are you doing to fill holes in your calendar? Do you know how to fill last-minute cancellations or unbooked dates? Are discounts necessary to attract last-minute bookings, or is there a better way? In this episode, I discuss strategies to attract couples booking closer to their event date and share how to market these openings effectively without sounding desperate. Listen to this new 6-minute episode for tips on marketing unbooked dates and adding value without resorting to discounts. If y...
Jul 10, 2024•8 min
Mark Chapman – Is your contact form hurting your business? Have you ever considered if your contact form is turning potential clients away? Are you making it too difficult for couples to get the information they need? In this episode, we dive into the importance of optimizing your contact forms and landing pages to ensure they are user-friendly. We discuss tips and strategies to increase conversions, including the wording on buttons and the placement of forms on both desktop and mobile. Listen t...
Jul 08, 2024•25 min
Are you having trouble standing out in a crowd? In a market flooded with elopements and micro-weddings, are you finding it challenging to make your specialized venue easy to find online? Is the term "micro" confusing your potential clients due to varying definitions? In this episode, I discuss strategies to clearly communicate what sets you apart, and how to attract the right customers by speaking their language. Listen to this new 9-minute episode for practical advice on making your unique offe...
Jul 03, 2024•11 min
Are you feeling the Covid hangover? Have the last few years in the wedding industry felt like a wild ride? Are you questioning what's normal in today’s market? In this episode, I discuss what I call the COVID hangover, addressing the ups and downs we've faced and how to navigate this "next normal." Are your sales skills up to the task? Are your marketing strategies attracting the right inquiries? I’ll give you insights on how to tackle these challenges and adapt to the current environment. Liste...
Jun 26, 2024•5 min
David Osborne - Scaling laterally! Do you struggle with meeting the demands of both high-end and budget-conscious clients in the wedding industry? Have you faced the challenge of managing multiple brands without cannibalizing sales? David Osborne and I dive deep into strategies for expanding your service offerings while maintaining distinct brand identities. We explore the importance of tailoring your sales pitch and marketing efforts to different clientele and highlight effective methods for ba...
Jun 24, 2024•30 min
When you're healthy, you have 100 problems! Have you ever thought about how your health impacts your ability to run your wedding business? Do you prioritize your well-being so you can tackle those everyday challenges? In this episode, I delve into the importance of taking care of yourself first, so you can better handle the myriad of problems that come your way. Drawing from personal experiences and paying tribute to a dear friend, I explore why maintaining your health is key to both personal an...
Jun 19, 2024•6 min
Are you mirroring their buying style? Are you mirroring your client's buying style? How can understanding their decision-making process improve your sales approach? Explore how recognizing and mirroring a client's buying style can accelerate your sales success. Discover my practical tips to adapt your strategy, whether you're dealing with thorough researchers or impulse buyers. Listen to this new 6-minute episode for my actionable insights on matching your sales approach to each client's unique ...
Jun 12, 2024•8 min
Brian Lawrence - What to do if you're new (and if you're not) How effective is your website at guiding visitors to make an appointment? Are your booking options and pricing strategically placed for conversion? In this episode, we explore how to structure your event pages to not only inform but also lead visitors to take action. We discuss the importance of showcasing the unique "why" behind your brand and how to target specific niches to stand out in the wedding industry. Listen to this new epis...
Jun 10, 2024•37 min
Should you present one package or multiple in a proposal? Ever wondered whether it's better to present one package or multiple options in a proposal? How can offering multiple options affect a client's decision-making process? What if a single package was all it took to streamline negotiations? Dive into these questions and explore strategies that might just redefine your approach to proposals. Learn why less is more when offering packages and how creative naming can set your services apart. Tun...
Jun 05, 2024•11 min
You've gotten them this far, now finish it! Do you ever feel like you can talk the talk but stumble when it's crunch time? You're not alone. Many excel in engagement and understanding customer needs, yet falter at the final hurdle—asking for the sale. Whether it's in person or online, don't wait for customers to say "yes." Actively guide them to the decision. Read back their needs, confirm, and directly propose to finalize the deal. Remember, the responsibility to close is yours. Listen to this ...
May 29, 2024•6 min
Is virtual selling still a thing? – With John Chen During the pandemic, a lot of you started to sell virtually (phone, zoom, etc.). Now that things have settled to the next normal, is virtual selling something you should be doing, or considering? I invited my friend John Chen, who’s a wizard at helping companies host virtual and hybrid (combination of in-person and virtual) meeting and events. His knowledge of the technology and the processes is fantastic, and whether you’ve been selling virtual...
May 27, 2024•30 min
They don't value what they can't see So much of what you do to make weddings and events great, happens out of view of your customers. Are you getting paid for that time? Are your customers valuing the time you put in that they can’t see? In this episode I talk about ways to get them to understand the value that you bring, even when they can’t see the work you put into making the results amazing for them. Listen to this new 9-minute episode for ideas on how to value the work you put in, both for ...
May 22, 2024•10 min
Problems are opportunities to improve When customers come to you with problems, are you paying attention to how you can make this better, not just for them, but for other customers? I’ve had some experiences recently where all I got was passed from one department to another, with no on acknowledging that it was their system that was broken, not user error. Imagine having a problem logging in to a site and being told you need to contact support, only to be asked to log in to get in touch with sup...
May 15, 2024•12 min
Mark Chapman – How is the wedding industry different now? You’ve probably noticed that things are different in the wedding industry, especially in the way today’s couples are, or are not, responding to your ads and messages. I asked my friend Mark Chapman, from the I Do Society, to come back on and talk about what he’s seeing. Advertising for wedding businesses is all Mark does, so he’s the perfect person to have this conversation with. Listen to this new guest episode for usable tips you and pu...
May 13, 2024•34 min
