The Gift of a Complaint
Dec 14, 2022•24 min•Season 3Ep. 88
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Episode description
Have you ever received a complaint from a client? Were you able to turn a client’s negative experience into something positive for growth? In this episode, Janelle Barlow joins Tom to discuss how we build systems that can grow from complaints to ensure that clients receive the ultimate service experience. Learn more about your ad choices. Visit megaphone.fm/adchoices
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