What Does It Take to Be an Effective SLA?
May 05, 2023•56 min•Season 2Ep. 4
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
This month, Terry and Nicky and special guest Jesse Hartle discuss what it takes in today’s environment to be an effective SLA. And at long last, Terry reveals the Top 10 SLAs based on the scorecard developed by NABM.
For the best experience, listen in Metacast app for iOS or Android