Kim Scott (Giving and Learning from Feedback, Radical Candor, and more!)

Links & Show Notes (please note, some language bleeped using a horse sound)

Out of our heads and into the classroom: Feedback hacks from Ben & Becky (2:01)
Errors & Misconception videos (3:15)
Adaptive assessments with google forms (5:20) (Written Steps | Video)
Real-time feedback during performances (6:50)
Free up your time for face-to-face student conferences (8:55)
Video yourself (9:50)
Kim on the book, Radical Candor - how to be a good human being, parent, manager, leader (11:44)
What is Radical Candor? (13:18)
Mostly about collaboration
Care Personally & Challenge Directly
Ruinous Empathy (15:05) - ‘Bob’ Story (15:45)
Manipulative Insincerity (17:35) - “the desire to be liked is the path to hell for a leader.”
Radical Candor in student-teacher relationships (19:53)
“It’s not mean, it’s clear” story (21:45)
Order of Operations in Radical Candor
Be willing to solicit feedback first (23:50)
Focus on the good stuff. Give praise first - focus on success (25:00)
Offer criticism (28:20)
Feedback is a gift -
Be Humble (you may not be right) (29:23)
That’s why it’s called ‘candor’ and not ‘truth’. You may be wrong.
Be helpful (31:00)
Do it immediately (32:53)
Do it in person (33:10)
80% of communication is nonverbal
Respond to their reaction
What does this look like when it’s done successfully? (35:15)
Situation - Behavior - Impact (not about personality traits)
How do we get better at receiving and learning from the feedback we receive

1. First practice asking for feedback. “What could I do or stop doing that would make it easier to work with me?” - What’s your go-to question? (40:00)
2. Embrace the discomfort. Don’t get defensive. “Listen with the intent to understand, not to respond.” (41:49)
3. Reward the candor. Publically. (45:25)
   Coaching in Kim Scott’s life (47:15)
   Rapid Fire (48:50)
   Billboard: Radical Candor framework in congress
   New belief, behavior, or habit: Getting good sleep
   Kim thanks teachers (51:15)
   Kim’s novel, The Measurement Problem
   To learn more:
   Kim’s Podcast
   Radicalcandor.com
   @kimballscott | @candor
   Takeaways: (52:48)
   Don’t take it personally - Kim Scott video demonstrating this with her sister
   “It’s not mean, it’s clear”
   Science of Success podcast, episode with Adam Grant
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