AI Is Great and Tech is Failing - podcast episode cover

AI Is Great and Tech is Failing

Sep 24, 20243 minSeason 10Ep. 91
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Episode description

On a recent weekend, I got a text from my bank that they had declined a charge to one of my business accounts. I called them back and they let me know there had been a couple of weird charges on the account that their AI system detected. This seems to happen every year or two so I wasn't overly worried. I cancelled the card and ordered a new one.

A day later, my wife got a call about our credit card with the same issue. She cancelled the card and got new ones ordered. However, I use that card to travel and I had a trip booked. Suddenly I was without a credit. Luckily, we have another card for my wife's business that I could use. I called the bank and had a card expedited, but the situation created some stress. In fact, I panic-bought an RFID-shielded wallet. I've resisted for years, using an older, large wallet me daughter bought for me one Father's Day that always reminds me of her. The timing across a few cards was weird, and I suspect my wallet got scanned somewhere and both card numbers were stolen.

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