At Synergy Home Care of Carlisle, PA, franchise owner Michelle Lisk’s very first employee is still working alongside her to provide care to their community. With turnover reaching a staggering 77% in home care according to this year’s HCP Benchmarking Report, how is it possible to retain your staff long-term? Michelle credits her success to a few simple strategies, and in this live recording of Vision, the Care Leaders’ Podcast, she’ll share them with you. Come prepared with your retention quest...
Aug 08, 2023•40 min•Season 3Ep. 19
In our 100th episode, Hospice Pioneer Barbara Karnes shares why it’s important to include hospice holistically across the continuum, the role it can play in home care, home health, and senior living, and why all verticals of healthcare need to be trained on the dying process.
Jul 24, 2023•51 min•Season 3Ep. 18
Michelle Cone and Laura Coyle of HomeWell Care Services address why home care plays a crucial role in reducing hospital readmissions, how they're prioritizing this at HomeWell, and what they would suggest as the first step to improving outcomes.
Jun 26, 2023•48 min•Season 3Ep. 17
Chris Magleby, CSO of HCP, shares 5 proven strategies to keep your people past the first 100 days, and how you can save more than $58,000 per year in recruitment and retention expenses.
Jun 12, 2023•50 min•Season 3Ep. 16
John Wilson, Sales Strategy & Account Management at A Place for Mom, discusses what a successful lead generation strategy looks like, how it compares to traditional advertising, and how to select a lead generation service.
May 31, 2023•39 min•Season 3Ep. 15
Malka Trump, Director of Compliance at Viventium, breaks down why pay is such an important topic in post-acute care, how businesses can stay accurate and compliant, and why it's crucial to stay on top of legislative updates.
May 23, 2023•33 min•Season 3Ep. 14
Brett Ringold, VP of A Long Term Companion, and Gary Bachrach, Executive Director of Business Development of Home Care Services at the Joint Commission, discuss the importance of accreditation in post-acute care and how it can set businesses up for success with referrals and partnerships.
May 16, 2023•40 min•Season 3Ep. 13
Emily Isbell, CEO at Emily Isbell & Company, shares the skills that post-acute care leaders need to develop, and how they can set their businesses up for success.
May 02, 2023•43 min•Season 3Ep. 12
Lindsay Schwartz, Founder & Principal of Workforce and Quality Innovations discusses how the social determinants of health impact employees, and what benefits organizations should focus on to improve their culture.
Apr 18, 2023•25 min•Season 3Ep. 11
Chris Bowker and Bryan White, Co-Founders of PreIntent, share their strategies to improve engagement during the hiring process and some of the data and strategies that have made their clients so successful.
Jan 30, 2023•50 min•Season 3Ep. 10
Marissa Snook (President & CEO of corecubed) and Anthony Kelker (Search Marketing Specialist at corecubed) discuss the importance of content marketing, how post-acute care businesses can continue to make it a priority, and its impact on search engine optimization (SEO).
Jan 17, 2023•42 min•Season 3Ep. 9
Dr. Jennifer Kennedy, Vice President of Quality & Standards at CHAP, discusses what CMS's Hospice Quality Reporting Program (HQRP) means for the care continuum as a whole, and the most important things for providers to be aware of.
Dec 20, 2022•36 min•Season 3Ep. 8
Nick Bonitatibus, Owner and Founder of the Digital Champions, discusses the unique challenges of using social media as a marketing tool in home-based care, and common mistakes agency owners are making with their digital presence.
Dec 06, 2022•57 min•Season 3Ep. 7
During a 10-minute online survey, agencies were asked to share more about their challenges, successes, and future goals around their employee training programs. Linda Leekley, Chief Clinical Officer, and Todd Austin, President of HCP, recently shared the insights we gained and their advice for the future. If you'd like your own copy of the report, go to https://www.homecarepulse.com/2022-state-of-training-report/ ....
Nov 21, 2022•1 hr•Season 3Ep. 6
Jessica Nobles, Executive Director of Home Care Ops, breaks down her five-step system for taking a step back from daily operations, and what agency owners can do to save more time in their schedule.
Nov 08, 2022•55 min•Season 3Ep. 5
Kristen Wheeler, Executive Director of Private Duty at NAHC, identifies five critical issues affecting the industry right now and what providers can do to advocate for change.
Oct 25, 2022•46 min•Season 3Ep. 4
Wendie Colvin, Senior Clinical Content Writer at HCP, answers all your questions about OASIS-E, and shares how agencies can prepare their staff for these new regulatory updates in 2023.
Oct 10, 2022•39 min•Season 3Ep. 3
Josie and Ron Ross of Avant HR Solutions share how the home-based care industry can truly invest in DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives, and some of the most important first steps agency owners can take.
Sep 26, 2022•40 min•Season 3Ep. 2
As we dive into Season 3 of Vision: The Care Leaders' Podcast, new hosts, Linda Leekley and Amanda Sternklar, discuss how training has evolved over the last 20 years and what care providers need to focus on to provide long-term support for industry professionals.
Sep 09, 2022•36 min•Season 3Ep. 1
Melanie Stover, Owner of Home Care Sales, shares everything you need to know about referral sources to set your agency up for success. She answers how to communicate with referral sources, how to promote transparency, and how to engage/empower marketers in your organization.
Aug 16, 2022•28 min•Season 2Ep. 6
Miki Rossanis, Head of Clinical Development at Sensi, addresses how artificial intelligence technology can aid agencies in recognizing cognitive changes in their clients, and provide supplemental care for the aging populating amid caregiver shortages.
Jun 27, 2022•24 min•Season 2Ep. 5
Wendie Colvin, Senior Clinical Content Writer at Home Care Pulse, discusses how we can prepare clients, caregivers, and their family members for the progression of Alzheimer's, and what agencies need to do to support the millions of people living with this disease.
Jun 21, 2022•25 min•Season 2Ep. 4
Barbara Karnes, author of 'Gone From My Sight', 'The Little Blue Book' and 'The 11th Hour' explains the role of an end-of-life doula in Hospice, how they can support patients and their families, and the importance of advocating for the dying process.
Jun 10, 2022•21 min•Season 2Ep. 3
Daisy Dalegowski, Director of Nursing at BrightStar Care Central Denver, shares why training is important for morale and retention, the differences between a good and bad program, and how every DON can keep caregivers engaged by making training fun and interesting.
May 27, 2022•26 min•Season 2Ep. 2
Our new podcast host, Melissa Mendez, joins Miriam Allred to talk about her passions/hobbies, background in home care, and what you can expect in season 2 of Vision: The Home Care Leader's Podcast.
May 20, 2022•15 min•Season 2Ep. 1
John Bennett, CEO of Sunny Days In-home Care in Pittsburg, PA breaks down his company org chart and shares the reasoning behind hiring on-call supervisors for answering calls after hours and on weekends versus using an answering service.
May 03, 2022•39 min•Season 1Ep. 76
Tatyana Zlotsky, Chief Customer Officer at A Place for Mom, explains what it means to be focused on quality outcomes, how to re-evaluate your people and tech stack to drive outcomes, and the recent updates at APFM to help providers leverage their data and acheive their growth goals.
Apr 05, 2022•30 min•Season 1Ep. 75
Mike McSherry, Director of Partnerships at Hireology shares what agencies should do when they've already 'tried everything'. We discuss back-up plans, flexible schedules, emotional salary, employee recognition, and addressing burnout.
Mar 29, 2022•37 min•Season 1Ep. 74
Todd Austin and Tyler Guthrie from Home Care Pulse highlight ten trends we've seen from early analysis of the 2022 HCP Benchmarking Report—to be released mid-April.
Mar 22, 2022•32 min•Season 1Ep. 73
Dave Tasto, Owner of Assisting Hands - Boston Northwest and Beau Daggett, Senior Software Advisor at AxisCare cover which client outcomes to focus on, which tools and resouces are being under-utilized, and the value these measurements have for an agency and the industry at-large.
Mar 14, 2022•32 min•Season 1Ep. 72
