How to Have Difficult Conversations

In this episode, Emma and Neela discuss a challenge all managers and leaders face: how to have difficult conversations. Though they may be tough, there's no need to fear these conversations if you prepare properly. And in fact, by creating the right conditions, you can turn them into positive opportunities for growth and connection.

From the role of the amygdala to psychological safety, this wide-ranging discussion covers everything leaders and managers need to know before having a difficult conversation. 

Resources mentioned this episode:

The Fearless Organization, Amy Edmondson

Difficult Conversations, Bruce Patton

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Episode written by Emma Calvert and Neela Bettridge, recorded and edited by Rebecca Hallett.