Title protection for medical professionals, particularly veterinary technicians, continues to be an issue in the US. This week we’re joined by two of our favorite - and outspoken - vet tech friends, Stephen Cital and Liz Hughston. They review a recent article they co-authored titled “Why title protection matters: A look at where we’ve been, where we’re going, and why it is still an issue.” Viewfinders, this is a good one! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review the current state of m...
Mar 08, 2023•36 min
This week we’re proud to bring you a conversation with a fundamental change agent within the veterinary profession, Paige A. Allen, MS, RVT. Paige has guided both veterinary technician organizations and held the highest office in the North American Veterinary Community (NAVC) - FOR TWO TERMS! This week she shares her story and vision for the future of veterinary medicine. Prepare to be inspired! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss how Paige became interested in the veterinary te...
Mar 01, 2023•31 min
What happens when a team member needs to bring their pet in during recovery or to avoid a behavioral problem at home? Where do you keep it? Who cares for it? Is the employee charged? How long can they bring their pet? What happens if you run out of space? If they’re sick, when are they examined? These are but a few of the potential problems that arise when bringing personal pets into your practice. This week we look closely at how you can create solutions to avoid these common personal pet pitfa...
Feb 22, 2023•32 min
Chances are you’ve received at least one unsolicited plea for veterinary medical advice from a friend, family member, or some random person on social media. How do you respond politely and professionally? How do you set boundaries with folks in the “real world?” This week we look deeper into one of the more frustrating - and stressful - aspects of being a veterinary professional. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, examine all sides of the professional and personal boundaries we establi...
Feb 15, 2023•32 min
Applying for a Veterinary Technician Specialty (VTS), work promotion, or a new job can be daunting. This week we talk to Heather Carter, MPS, LVT, VTS (Anesthesia & Analgesia), about the process to apply for a VTS and how to land that new job or new title! Host Dr. Ernie Ward is flying solo this week as Beckie Mossor, RVT, has an unexpected last-minute conflict. Luckily for the Viewfinders, we’re joined by the dynamic Heather Carter, MPS, LVT, VTS, to discover how a credentialed veterinary t...
Feb 08, 2023•37 min
It's not often you get to talk with a two-time Pulitzer Prize nominee, eleven-time New York Times Best-Selling author, human performance expert, and a dear friend. Viewfinders, we are thrilled and honored to bring you another exclusive interview with the extraordinary Steven Kotler to talk about his new book, "Gnar Country: Growing Old, Staying Rad," and how you can apply his research to reach your peak potential, no matter your age! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, welcome back the ...
Feb 01, 2023•55 min
The 2022 NAVTA Demographics survey was released during VMX 2023. This week we discuss the findings, actions we can take, and questions for the future. Hosts Dr. Ernie Ward and President-Elect of NAVTA, Beckie Mossor, RVT, take a deep dive into the findings of this critical survey. The last demographics survey was conducted in 2016, and, wow, some things have changed - and others remained, sadly, the same. The survey results revealed the following highlights: • The average Veterinary Technician i...
Jan 25, 2023•34 min
This week we’re recording live from the world’s largest veterinary conference - VMX, in Orlando, Florida! We cover the happenings, who’s here, and our vision for the future of VMX. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are recording live from the floor of VMX 2023. They’re joined by over 27,000 veterinary professionals interested in learning about the latest advancement in veterinary medicine. This show is for anyone interested in what VMX (and NAVC) is all about and for those attending w...
Jan 18, 2023•36 min
As we begin a new year, many veterinary professionals set goals to become professional writers, speakers, or influencers. This week we share our advice for aspiring future leaders and lessons we’ve learned that may accelerate your progress. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review their journeys into the world of veterinary writing and speaking and their top tips for anyone interested in pursuing the role of “key opinion leaders” or, dare we say, “influencer.” During this episode, you...
Jan 11, 2023•31 min
What better way to spend a New Year’s Day than visiting a veterinary emergency clinic - as a patient and client! Our very own Beckie Mossor, RVT, had to take her doggo to the ER on New Year’s Day, and she gained a lot of insight into how you can provide better patient care and client service. Viewfinders, there are a lot of good lessons in this week’s episode. Hosts Dr. Ernie Ward and Beckie Motor, RVT, share their recent experiences in hospital ER rooms. Dr. Ward recounts the eye injury he sust...
Jan 04, 2023•30 min
Predicting the future is tough…but we do it anyway every year! This week hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss some of the topics and trends they believe veterinary professionals will be talking about in 2023 and beyond. Viewfinders, we hope you’re having a wonderful holiday season! Thank you for listening in 2022, and we hope to share your speakers for half an hour each week in 2023! Happy New Year!
Dec 28, 2022•30 min
Happy holidays, Viewfinders! This week we’ve got a special rendition of “Twas the Night Before Christmas” written by our very own Beckie Mossor, RVT! ‘Twas the night before Christmas, and all through the clinic Not a creature was stirring, but there’s always a cynic. “Seems awful quiet,” they said; Oh yes, they did dare, For at that very moment, they knew the rush soon be there. The front staff was working away on their day, When they heard the cursed words, they cried, “What’d you just say?!” T...
Dec 21, 2022•5 min
If your social media is anything like ours, you’ve seen a lot of questions and concerns about the upcoming National Association of Veterinary Technicians in America (NAVTA) Board of Directors elections. You may have also been following Veterinarians Against Ventilation Shutdown (vavsd.org (http://vavsd.org)) and their efforts to have the American Veterinary Medical Association (AVMA) reclassify ventilation shutdown, which uses a form of heatstroke to kill pigs and chickens. This week we discuss ...
Dec 14, 2022•34 min
Non-compete clauses have been standard practice in veterinarian contracts for decades. This week we're joined by veterinary hiring consultant Paul Diaz to discuss why he believes non-competes should be abolished. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share the mic with Paul Diaz to review the history and usage of a non-compete clause in employment contracts for veterinary professionals. Paul reveals why this practice is unfair and potentially harmful to veterinarians' mental well-being an...
Dec 07, 2022•33 min
Winston, an unarguably adorable French bulldog, took top honors at the 2022 National Dog Show. Historically, breeds crowned Best in Show surged in popularity. Will Winston's win result in a flurry of French bulldogs this year? Viewfinders, this is another potentially sticky situation for veterinary professionals. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss the dichotomy of a French bulldog winning the crown jewel of US dog shows in the same year countries such as Norway are banning them...
Nov 30, 2022•28 min
Happy Six Years to us! And you, the Viewfinder Family! This week, Dr. Marty Becker joins us to talk all things veterinary! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, want to thank the Viewfinders for their loyal listening over the past 312 episodes. This week we're honored to share the mic with a dear friend, Dr. Marty Becker. Dr. Becker and Ernie share stories from their "old days" and pontificate on the changes ahead. Learn why Dr. Becker loves Dr. Ward's number one rule for want-to-be vets:...
Nov 23, 2022•40 min
The Washington State Veterinary Board of Governors (WSVBG) recently voted to approve a private veterinary practice’s proposal to establish a self-serving apprenticeship program as an alternative pathway to licensure as a Veterinary Technician in the state. The Washington State Association of Veterinary Technicians (WSAVT), NAVTA, AVMA, and several other veterinary groups opposed the change. This week we have two leaders from the WSAVT, Ryan Frazier, BS, LVT, and Ashley Byrne, LVT, to bring the V...
Nov 16, 2022•27 min
The holidays are here! And that means the stress many veterinary professionals feel is climbing faster than Old Saint Nick on his sleigh Christmas Eve! But it's not too late to prepare your clients and team and avoid some holiday stress. We've got a checklist of the top things you should do in your clinic before Thanksgiving! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share their most significant concerns (fears, anxieties, worries, you get it) about the 2022 holiday season. Dr. Ward worries t...
Nov 09, 2022•24 min
It’s the holidays! If you’re like most veterinary clinics, clients will begin showering you with love - and gifts - very soon! But what happens when those well-intentioned gifts carry unexpected consequences? What about holiday tipping, homemade food, and a host of other seemingly innocent gestures that can cause division (or food-borne illness) in your clinic? Viewfinders, get ready for a conversation about holidays in vet med that rarely gets spoken out loud! Hosts Dr. Ernie Ward and Beckie Mo...
Nov 02, 2022•26 min
We often talk about the alleged importance and benefits of exit interviews in the veterinary profession. But what happens when an exit interview turns into a slug-fest? Do you really get truthful information? This week we discuss the pros and cons, risks and benefits of exit interviews, and whether you should even bother in 2022. Hosts Dr. Ernie Ward and Beckie Mossor, RVT share a recent question Dr. Ward received from a young associate who “spent an hour getting my @$$ kicked in an exit intervi...
Oct 26, 2022•30 min
Each holiday season, many of our veterinary colleagues endure financial hardships. Over the past few years, these challenges have been complicated by the pandemic and inflation. That’s why three licensed veterinary technicians, Beckie Mossor, Crystal Vaquero, and Lily Preston started The Veterinary Industry Giving Tree, a non-profit organization dedicated to helping veterinary professionals in need. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss the origin and mission of the Veterinary Ind...
Oct 19, 2022•22 min
National Veterinary Technician Appreciation Week is October 16-22, 2022. This week we celebrate our amazing licensed veterinary technicians! The “backbone,” “heart,” or “insert organ system of your choice here” of veterinary medicine! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, take time this week to talk about the invaluable contributions veterinary technicians make to the veterinary profession. Our hosts share tips on how you can recognize your vet techs, why they deserve a whole year of cele...
Oct 12, 2022•24 min
Veterinary colleagues, we need your help with the 2022 US Pet Obesity Prevalence Survey! Sign up today at PetObesityPrevention.org. This week hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss how veterinary professionals can help gather information on pet obesity rates in the US this October. The duo discusses findings from the Association for Pet Obesity Prevention (APOP) 2021 Pet Owner Weight Management, Nutrition, and Pet Food Survey, including current pet parent attitudes on grain-free die...
Oct 05, 2022•38 min
“Acting your wage” is the latest social media, well, TikTok, trend to hit the US workplace. Gen Z’ers have taken “quiet quitting” and defined it in their terms. Bonus, there’s also taking a “workcation” popping up on feeds everywhere. Viewfinders, you don’t want to miss this one! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, explore what “act your wage” means for veterinary practices, the root causes of these issues, and changes you can make in your management and leadership styles to help. Viewf...
Sep 28, 2022•28 min
Have you ever worked in a veterinary clinic that split vaccine dosages? What about recommending half-dose heartworm or flea preventives? Ever stray so far off label that you felt uncomfortable? If you’ve ever encountered one of these dilemmas, you don’t want to miss this episode! (Although you may need to turn the volume down, so your boss doesn’t hear.) Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share real-life stories of vet practices that may have pushed a little too far beyond the scientif...
Sep 21, 2022•27 min
With the fall veterinary CE season ramping up, we thought we’d discuss what to wear and how to act at CE events. Yes, we had to go there. Listen and you’ll learn why. Hosts Dr. Ernie Ward and Beckie Mossor, RVT share some of their tales of attire and attitudes at the scores of vet med events they’ve attended. From flip flops and tank tops, to feet propped up on chairs, to lecture hall Candy Crush marathons, our duo dish on some of the more interesting personal choices they’ve observed, and why i...
Sep 14, 2022•29 min
Feedback: everyone needs it to improve. But what happens when we get unexpected negative feedback? How can veterinary professionals separate “context from content” and learn the valuable lessons nearly any form of feedback offers? For a “profession of perfectionists,” there’s a lot to discuss in this episode! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, start by defining what valid feedback looks like in veterinary practice. From there, they review why nearly any form of feedback can be benefici...
Sep 07, 2022•30 min
“Quiet quitting” has gone viral. This week we examine what “quiet quitting” really means, how it’s actually been around for a long time (thank you, Gen Xers), and how you can learn from this workplace trend. In our 300th consecutive weekly episode (!), hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss the latest Gen Z TikTok trend of “quiet quitting.” The pair explain how this applies to veterinary professionals, and why this may be a healthy movement. Dr. Ward reminds the Viewfinders that, “Y...
Aug 31, 2022•32 min
Many of us see things that need changing or improving nearly every day. Sadly, few of us take action to make those changes or improvements. Stefanie Perry, CVT, VTS (Dentistry) recognized that Arizona veterinary technicians didn’t have an organization, so she and two others decided to make that change! This week, we learn how you can help the AZVTA and steps you can take to make changes in your world! Hosts Dr. Ernie Ward and Beckie Mossor, RVT are thrilled to introduce you to Stefanie Perry, CV...
Aug 24, 2022•28 min
What’s the latest news on the unionization movement in US veterinary clinics? What is a union and how can forming them help veterinary professionals preserve the best aspects of their jobs while improving many of the worst conditions? This week we welcome back vet tech extraordinaire Liz Hughston MEd, RVT, CVT, LVT, LMVT, VTS (SAIM) (ECC) to share the latest developments on veterinary professionals’ unionization. Viewfinders, hold on to your seat…this is one fast-paced ride! Hosts Dr. Ernie Ward...
Aug 17, 2022•40 min
