This week we're joined by friend and colleague, Dr. Alex German from the University of Liverpool. Alex joins Drs. Ernie Ward and Cyndie Courtney, along with registered veterinary technician Beckie Mossor, to share his story of becoming a veterinarian, his experiences as a mixed animal practitioner, returning to academia to pursue his PhD and Internal Medicine Board Certification, and finding his passion in clinical research. Alex and Ernie discuss their combined efforts combating pet obesity, Cy...
Dec 27, 2017•35 min
This week we're thrilled to share the podcast with "Vets Against Insanity" card game co-creator, Dr. Sarah Wooten. Sarah sat down with Dr. Ernie Ward and Beckie Mossor, RVT at the recent Fetch dvm360 Conference in sunny San Diego and was joined via the magic of the internet by Dr. Cyndie Courtney. Ernie and Beckie gave Sarah the better microphone, and apologize for the reverb and echo-y sound in this podcast (they were in a cavernous hall, but still, Ernie left a certain mic cord at home...3,000...
Dec 20, 2017•29 min
At the end of each year, many veterinary professionals begin reflecting on their accomplishments, experiences, and goals. For many veterinarians and veterinary technicians, this time of year is one to consider changing jobs. In this week’s podcast, Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor discuss all aspects of quitting or starting a job. What’s the appropriate amount of notice; should owners or managers allow staff to continue working after g...
Dec 13, 2017•29 min
This week we're honored to have a true veterinary innovator, entrepreneur, and leader, Dr. Justine Lee. Dr. Lee joins co-host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor to discuss her story of becoming a veterinarian, writing books, creating VetGirl, and her latest projects, the VetGirl Wellness App and her upcoming veterinary continuing education conference. This is a great conversation about finding work-life balance, starting and rai...
Dec 06, 2017•29 min
This week we discuss the emerging role veterinary technician specialists are playing in the veterinary profession. Host veterinarians Ernie Ward and Cyndie Courtney along with co-host, Beckie Mossor RVT, are joined by National Association of Veterinary Technicians in America (NAVTA) President-elect Kara Burns, LVT, VTS (Nutrition). Kara shares her story from beginning as an Emergency Psychologist, to finding her passion in veterinary medicine, to founding a veterinary specialty. Learn Kara's bes...
Nov 29, 2017•32 min
It's our ONE-YEAR ANNIVERSARY! Thank you so much for OVER 25,000 DOWNLOADS! Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor, look back on their past year of weekly podcasting, share the stories behind the episodes, recall some of their favorite and most controversial guests and topics, and look at some of the stories they'll be covering in 2018. WE WANT TO THANK YOU FOR LISTENING! Your support means so much to us. If you like what we're...
Nov 22, 2017•29 min
Women are now the majority of practicing veterinarians in the U.S., yet our profession struggles to find women leaders. In this podcast, host veterinarians Ernie Ward and Cyndie Courtney, and registered veterinary technician Beckie Mossor are joined by Dr. Karen Bradly, a pioneer in the movement to inspire and develop women leaders within the veterinary profession. Dr. Bradley shares her story of becoming a veterinarian, recounts her journey becoming an American Veterinary Medical Association (A...
Nov 15, 2017•34 min
This week host Drs. Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor are joined by practice owner and manager, Laura Ward to discuss sexual harassment in the veterinary workplace. What specifically is workplace sexual harassment? Does it exist in veterinary medicine? How can you prevent it from happening? What can you do if sexual harassment occurs in your veterinary clinic? Please share this important discussion with your veterinary healthcare colleagues. We mus...
Nov 08, 2017•32 min
This week we're joined by the Petplan Veterinary Technician of the Year, Purvi Patel from Ontario, Canada! Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor cross the border to find out what it's like to be a veterinary professional in the Great White North. Purvi shares her story of growing up in Malawi, moving to Canada to pursue veterinary medicine, and finding her ultimate passion as a veterinary technician. Purvi also discusses with ...
Nov 01, 2017•32 min
The primary objective of medicine should be preventing disease. If that’s true, why do so many veterinary (and human) healthcare professionals find it challenging to talk to clients about preventive care? This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor explore the challenges, myths, and strategies for veterinary preventive care. Dog and cat nutrition, vaccines, parasiticides, oral health and dentistry, and senior pet care are ...
Oct 25, 2017•31 min
National Veterinary Technician Week is October 15-22, 2017. This week we’re honored to share the mic with the National Association of Veterinary Technicians in America (NAVTA) President Mary Berg. Co-host veterinarians Ernie Ward and Cyndie Courtney along with veterinary technician Beckie Mossor chat with Mary about how she became a vet tech, the importance of veterinary technician specialists, current progress on the veterinary nurse name change initiative, her greatest accomplishments and the ...
Oct 18, 2017•32 min
Ever dealt with a colleague who has lost their passion? Worked for a boss or manager who has lost their enthusiasm? Maybe feeling a little down yourself or not treating loved ones nicely? Burnout affects untold tens of millions of U.S. workers and leads to lost productivity, poor patient care, and illness in the veterinary profession. Host Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor tackle burnout head-on in this important podcast. Real-world sto...
Oct 11, 2017•30 min
Dr. Susan Little is widely known and incredibly respected in the feline veterinary world. This week Dr. Ernie ward and registered veterinary technician Beckie Mossor sit down with Dr. Little and explore how she became a veterinarian, her unlikely journey to feline expert, her favorite tips and tricks for practicing feline medicine, and a genuinely good conversation about the trio's shared love of the veterinary profession. Whether you're a feline fanatic or lover of all animals, this episode wil...
Oct 09, 2017•30 min
This week we are honored to speak with veterinary pain management pioneer, Dr. Robin Downing. Managing pain in veterinary patients can be a challenge. Recognizing pain, treating discomfort, and keeping current with new drugs and modalities takes tremendous effort. This week Drs. Ernie Ward and Cyndie Courtney speak with a true trailblazer in veterinary medicine, Dr. Robin Downing. Dr. Downing shares her from practicing in a small, rural practice to becoming an early advocate for pain management ...
Sep 27, 2017•30 min
This week we talk with co-host Beckie Mossor about her recent experience aiding animals displaced by Hurricane Harvey in Texas. Beckie joins Drs. Ernie Ward and Cyndie Courtney for a discussion about Hurricanes Harvey and Irma, how veterinary professionals can get involved with ASPCA and FEMA relief efforts, and the best ways to help animals during natural disasters. Beckie inspires us all and we'd like to thank her and the thousands of animal assistance volunteers everywhere for making the worl...
Sep 20, 2017•27 min
Chances are you've at least seen her company's awesome apparel emblazoned with "Dog Is Good," "Cleanliness Is Next to Impossible," and, of course, their iconic "It's All Fun and Games Until Someone Ends Up In a Cone." This week host veterinarians Ernie Ward and Cyndie Courtney and veterinary technician Beckie Mossor have an incredible conversation with Dog Is Good founder, Gila Kurtz. Gila shares how she founded Dog Is Good with her husband, her best advice for budding entrepreneurs, why she lov...
Sep 13, 2017•32 min
Being a veterinary client or patient in the human healthcare system can, well, suck! Why is client and patient service often underwhelming, rushed, and, insensitive in the medical professions? Hosts Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share some of their most terrible medical appointment stories, common mistakes made in veterinary client service, and tips for making your team better. In this week's episode you'll also learn why Dr. Ward s...
Sep 06, 2017•30 min
Chances are, you’ve got plenty of people to thank for helping you attain the goal of working in the veterinary profession. Host veterinarians, Drs. Ernie Ward and Cyndie Courtney, along with registered veterinary technician, Beckie Mossor, share the tales of who mentored them, what mentoring means to them, and how you can become an effective mentor in your clinic. Dr. Ward frankly discusses why many veterinary clinics don’t hire high school students or participate in veterinary school externship...
Aug 30, 2017•28 min
You know the saying, “You can’t please everybody?” Well, it’s true. Unfortunately, most veterinary healthcare professionals are pleasers by nature and try to please everybody all of the time, resulting in big problems. This week, host veterinarians Dr. Ernie Ward and Cyndie Courtney along with registered veterinary technician, Beckie Mossor, talk with Dr. Cherie Buisson about Imposter Syndrome in the veterinary profession. What exactly is “Imposter Syndrome,” how can you tell if you have it, sim...
Aug 23, 2017•30 min
What do you do when you’re asked to do something unethical, immoral, illegal, or just plain weird in veterinary practice? What if it’s your boss, manager, or co-worker who requests you do - or don't do - something that makes you uncomfortable? Hosts Drs. Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor tackle the tough topic of responding to these challenging scenarios in this week’s podcast. Join the conversation and share your thoughts on Facebook/VeterinaryVi...
Aug 16, 2017•28 min
Medical mistakes are estimated to result in over 250,000 human deaths in the U.S. each year. What about in veterinary medicine? What types of medical mistakes do we commonly encounter in our animal patients? What are steps we can do prevent medical mistakes and how should a veterinary clinic team respond when mistakes are made? Host veterinarians Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor discuss real-world problems, their experiences, and offer...
Aug 09, 2017•29 min
This week our hosts discuss how should veterinary professionals work with other pet care providers? Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor contemplate the roles and responsibilities veterinarians and veterinary technicians have when referring to pet care individuals such as trainers, groomers, pet sitters, and boarding facilities. What should the veterinary profession do about unlicensed, non-credentialed, uneducated individuals offering adv...
Aug 02, 2017•26 min
This is a special edition of the Veterinary Viewfinder. If you haven’t listened to episode 035, 2017 AVMA Conference podcast, please check it out to provide context for these unedited attendee interviews. Co-host Dr. Cyndie Courtney interviews several attendees of the 2017 American Veterinary Medical Association (AVMA) Conference in Indianapolis, Indiana. Dr. Courtney explores what attendees like or dislike about the AVMA an organized veterinary medicine, what their personal involvement is, and ...
Jul 26, 2017•16 min
This week co-hosts veterinarian Dr. Cyndie Courtney and registered veterinary technician Beckie Mossor talk with Dr. Ernie Ward from the 2017 American Veterinary Medical Association (AVMA) Annual Conference in Indianapolis, IN. The trio talk about new AVMA President Dr. Michael Topper, stagnant conference attendance, the new AVMA telemedicine guidelines and potential consequences of their lack of clarity, and controversies around opioid reporting legislation and medical marijuana usage in veteri...
Jul 26, 2017•32 min
This week we talk about cancer in pets with veterinary oncologist Dr. Sue Ettinger. Hosts Dr. Ernie Ward & Beckie Mossor, RVT are rejoined with Dr. Cyndie Courtney after her maternity leave. This podcast focuses on how the veterinary team should approach cancer, the best ways to share a cancer diagnosis with pet owners, why Dr. Ward believes being non-judgmental is key to successful outcomes and emotional well-being of our staff, the role of veterinary technicians in helping cancer patients,...
Jul 19, 2017•34 min
Does your front staff fight your back? Do your technicians battle your receptionists? Does everyone combat the boss or manager? According to host veterinarian Dr. Ernie Ward, workplace warfare affects nearly every veterinary practice around the world. Team disharmony negatively impacts patient care and productivity. This week Dr. Ward and co-host veterinary technician/nurse are joined by practice consultant and Certified Veterinary Practice Manager, Debbie Boone to discuss how you can overcome w...
Jul 12, 2017•32 min
This week host veterinarian Dr. Ernie Ward and veterinary technician Beckie Mossor have a deep conversation on euthanasia, veterinary hospice, compassion fatigue and more with Dr. Dani McVety. Dr. McVety is co-founder of Lap of Love, an in-home veterinary euthanasia and hospice care service. We discuss why Dr. McVety chose to pursue a career in veterinary euthanasia and hospice, best practices for in-home euthanasia, and how any veterinary team member can help provide a more comfortable euthanas...
Jul 05, 2017•29 min
This week host veterinarian Dr. Ernie Ward and veterinary technician Beckie Mossor are talking disaster response opportunities for veterinary teams with ASPCA official Gina Manke. Learn how Gina got started with the ASPCA, what the top deployments are for ASPCA teams and volunteers, and how you can help in this week's podcast. Join the conversation on Facebook/Veterinary Viewfinder & Twitter @VetViewfinder.
Jun 28, 2017•31 min
RABIES! Over 60,000 people die each year from this deadly zoonotic disease. On veterinarian, Dr. Luke Gamble from the U.K., is on a mission to eradicate rabies and save human and animal lives. This week hosts Dr. Ernie Ward and veterinary technician Beckie Mossor talk with Dr. Gamble about his group, Mission Rabies, and how veterinarians and veterinary nurses can help. Veterinary technician Jessie Foley discusses her recent participation in a Mission Rabies campaign in Malawi. If you’d like to l...
Jun 21, 2017•26 min
Hosts Dr. Ernie Ward & Beckie Mossor, RVT are joined by practice owner & hospital administrator, Laura Ward to discuss giving back to your community. We discuss how to plan and pull off an Open House, creating an awesome Pet Health Fair, and why the Wards believe giving back to your community is good for team building and practice building. If you're looking for ideas to jumpstart your clinic's civic participation, this episode is chock full of ideas and inspiration. Join the conversatio...
Jun 07, 2017•27 min
