Tips to Handle the Screaming Client
May 23, 2023•30 min•Ep. 69
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Episode description
How should we manage the client that is screaming at us? What should we say? How should we act? I've been lecturing on managing difficult clients for almost 8 years now and wanted this podcast to include tips and tricks on how to deal with what I term the Exploding Bully client who is out of control.
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