Giovanni Renteria, September 11th Terrorist Attacks - podcast episode cover

Giovanni Renteria, September 11th Terrorist Attacks

Sep 06, 202336 min
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Episode description

Giovanni Renteria was in New York City undergoing training for Morgan Stanley in their offices inside the South Tower of the World Trade Center. On day two of the three-week program, Renteria and his colleagues finished their first session early. He and another employee headed downstairs for some coffee. While down there, they saw the debris falling after the first airliner struck the North Tower. Told by security that everything in the North Tower was fine and they should return to the office, Renteria and his colleague weren't so sure. It was then that the second plane hit the tower he was in.

In this edition of "Veterans Chronicles," Renteria walks us through that entire, horrible day. He explains the unlikely encounter that prevented him from going back upstairs, running from the building after the second plane struck, and watching people surrounded by flames on the upper floors choose to leap to their deaths. He also describes his response to the collapse of the towers and not knowing what happened to the rest of his colleagues. He also shares what that day taught him after more than two decades of reflection.

Transcript

Welcome to Veterans Chronicles. I'm Greg Corumbus. Our guest in this edition is Giovanni rent to Reap. He joins us today to share his story of witnessing the nine to eleven terrorist attacks in September of two thousand and one. And Giovanni, thanks so much for being with us. Good morning. Where were you born and raised? I was born in la and then I was raised in Miami, Florida. And so at some point along the way, you were hired by Morgan Stanley. When did you start working there? So it

all started in nineteen ninety nine. I interned at Morgan Stanley and it was a great time because during that time it was the year of technology stocks and the market was on a tremendous run. So I fell in love with the industry. That was nineteen ninety nine, two thousand, graduated from University of Miami. My goal was always to become an attorney, but I kept getting

a call from someone at Morgan Stanley. At the time, it was Dean Winter, Morgan Stanley, Dean Winter, and they wanted me to come back into the business and go into their training program. And so I decided to give law school a year did great, but then I pivoted into the industry and it was the best decision ever. Had you actually moved to New York by nine to eleven or were you there for a training exercise? It was for training, so the firm would put us up for three weeks and it

was the best program out on Wall Street by far. And so we went up to New York for three weeks and unfortunately, by day two is when the accident happened. Talk about that morning, how early had you gotten to the towers and what was happening. It's interesting because that morning, I believe there were some elections in the city, so it was quiet. You didn't really see a lot of police officers out on the street. And we would typically get to the World Trade Center by via bus, I want to say,

by seven some fifteen, and it was quiet. We got there and it just did dacim off already even before it did it did. I even made a comment to someone that was sitting next to me, and I asked, isn't it weird that you don't see a lot of police officers or a lot of movement in the city. It was just very, very quiet, and I guess it's because it was the elections happening and it was just really

early. But typically you would you would see a lot more folks, you know, out and about, but a beautiful day, as I recall, it was a gorgeous day. So once you got to the office and you're doing your training, what happens. I think it was probably after that first

session, right, Yeah. So at the time, Philip Roth, which was our chief technician at the firm, so he was the person in charge of just teaching us about charts for the market, and so he did his session a bit early and at the time, my very good friend Bill Vanskoik was our MTA, which is the person in charge of the program, and

he said, we have twenty minutes. Make sure make sure you get some coffee and don't leave the building because the session is going to start very soon and you don't want to be late because if you're late, pretty much you're gone. I mean, they were pretty strict, but at the time we wanted to take a break. Who was my first time alone in the city, so I wanted to take a look at what the city had to offer.

So I just went downstairs with a couple of folks to go grab a cup of coffee, and so when we went downstairs, that's when we walked out of the turning doors. We walked out, and that's when somebody which was walking by, who's bizarre, someone with a book bag, young person walking with a book bag, said get back in the building. Get back in the building. At that time, you started to see that there was

debris coming down. And it was because the first the first plane went through World Trade Center one, and is that the tower you had been in. I was in World Trade Center to what was it like to see the debris coming down? Was it close to you? It was so it was so at the I just remember every mass confusion. So we start running back into the building and half of us are going one way and the other half were

going the other way. And then some of the debris was falling onto the building and was hitting some of the folks that were behind us, and I just remember looking back and a piece of it was either a piece of the building or the plane just completely flattened out of a taxicab across the street.

And that's when I knew that there was a major issue. The person I was were trying to get back into the building, but we just one person kept We were pushing this way, and another group were pushing that way. Every everyone was panicking, and so the guy in front of us started punching through the glass to try to get us in, and he finally punched through. We got in and just mass confusion. And I remember my roommate at the time stating that was a plane. I heard a plane going through hitting

the building. And I said to him, I said, Alan planes aren't allowed to fly around, you know, that close to the buildings. That had to be a generator or helicopter maybe hitting the building, but it was the plane. Now where you were through those revolving doors. Did that put you out of the building between the towers. Yeah, so the the north tower, which is which got hit first. We were in World Trade Center

too. We went back into World Trade Center too. And what's interesting there is that at the time I left everything upstairs, I mean my phone, wallet, and I told I told my roommate, I have to go upstairs. I have to go grab my stuff, all my personal belongings up there. And uh and he said, no, no, don't do that, don't do that. I'm like, I'll be right back. So I walk up. I walk up to security, and they're like, oh, there was an accident World Trade Center one. You're cleared. You know, we're

we're safe. You can go up, go upstairs, I mean, take the elevator up. And he pulled me aside again. He said, look, do me a favor, please. If you're going to go upstairs, you get you have to see your prayer with me. And I've known him for I think forty eight hours, and I didn't want to be rude, so I said, okay, I'll do it fine. I was more concerned

about my personal belongings and uh and being late to class. Right, So he grabbed my hand, I said a prayer, and I don't know what it was, but something just completely changed my mind and I decided to stay. And so as I reflect on it throughout the years, if I would have taken that elevator up right, because we were you connect down on the sixty first, I believe at the time we're on sixty four, probably would have been in the elevator shaft when when the second plane hit. So he

saved my life. We connect every year. One day they're still in touch. We do yeah, just over a text phone. Call, Yeah, so what did you do after you decided not to go back up? We were just trying to figure out what the next move was. We were still confused because we knew something happened outside, but inside it was it was calm, and security again was very assertive that everything was fine. But then all of a sudden, we started seeing folks running downstairs and panicking and running out

of the building. And that's when we decided that, look, we need to get back to the hotel. Something that doesn't seem right, and so we started quickly walking through the lobby of the World Trades. We were still in World Trade Center two, and we're in the lobby and we're walking out, and all of a sudden, you start seeing a lot of folks running and I'm assuming that all these folks were seeing what was happening in World Trade Center one, and so took the you know, the emergency exit and just

wanted to get out of the building. So we were quickly trying to decide which way we were going to leave, but we were still kind of trying to figure it out. Was just very confusing at the time. Then all of a sudden, we start seeing a tremendous amount of people running, and we decided, okay, we we can't be last out. So we started running and all of a sudden, when when we were about to hit the exit, I remember the entire floor just shaking, and that's when the plane

went through World Trade Center two. Right now, describe that moment a little bit more. How did it feel? What did you hear? Yeah? I remember running through the egg and right before I went through the exit, I looked left and I remember that they were carrying someone and you can tell that he had just either it was a heart attack or a stroke. And so I remember running out and the first thing I did was I stopped and I looked up and that's when I first saw both towers on fire, engulfed

and fire at the top. And was there more the brake coming down because of that? There was? Yeah, And so I ran across the street and I looked up and it looked like it was snowing from all the pay people work from the two towers. They were just all coming down slowly.

It was amazing. And I remember across the street there was a work van and had the AM radio was all the way up, and so I'm listening to it while I'm observing, observing what was happening, and the person on the radio was stating that he thought it was an attack, a terrorist attack, because two airliners went through both towers. But I remember just everyone running out of the towers, pure pure panic. People running over people, just trying to get away. So Giovanni, let's take a quick break. Yep.

We'll be back with much more of your powerful story from September eleven to two thousand and one in just a moment. We're speaking with Giovanni at Rentaria. He was in the South Tower, not eleven, two thousand and one, and we'll have much more in just a moment. I'm Greg Corumbus. This is Veterans Chronicles. This is Veterans Chronicles. I'm Greg Corumbus. Honored

to be joined today by Giovanni rent Aria of Morgan Stanley. He was in the South Tower of the World Trade Center on September eleventh, two thousand and one, took a break against advice during a training session for Morgan Stanley, and as he just explained in the past segment, got there just as the first plane hit the North Tower, and as he was about to leave the South Tower. That's when the South Tower was hit. Obviously many floors above

him and Giovanni. You weren't a full time employee there yet you were there for a training session. Had there been any discussion about safety and security protocols prior to that? Yes, yeah, So they did a great job of briefing us of what the security plan was. Business continuity plan is what we call it at the firm. So I can't speak for that because I wasn't

in the building or on the floor when it happened. But my good friend and colleague, Bill Vanskoyek did an incredible job of evacuating the entire class and it was the largest training class at Morgan Stanley deem winner Morgan Stanley at the time. And so not only was Bill, in my view, deemed the hero, but so was the head of our security, Rick Raskola, And

they were good friends. And we've talked to Billy before and based on what you've heard, what made them hero us that day their conviction, their conviction to protect employees, not to think about business at the time, but to really think about the safety of the employees and everyone that was in the building. And that's what made a history. Now, from what you said a

little bit earlier, it seems like there was confusion. Based on the way you told it might have been a lot shorter of a period of time than I at first perceived it when this all happened, and that was the everything's fine, just go back to work situation. Was it really just a few minutes before they realized, now we need to get you all out of here, or until the moment of the second plan impact was the South Tower basically

business as usual. So we were down in the lobby and we're again we're trying to figure out number one, assess what happened, and then number two whether we should go back up or just to leave. And so there was I want to say, a good ten minutes of discussion, but there was really no guidance from security downstairs. But this is security for the building,

not from Morgan Stanley. There they were busy evacuating folks correctly, and it was confusing that what was happening outside, but yet in side it was clear. So we made the decision to evacuate once we started to see the amount of people that just wanted to leave the building. So it was obvious at that point we left off in your narrative when you came out of the building

after the South tower had been struck. You give us the very vivid picture of it feeling like snow was coming down with all the paperwork from the gaping hole in the tower. What did you do that? It was an astounding moment, and so I was observing what was happening. So the towers were on fire, and then unfortunately seeing folks jumping off off the building. You witnessed that, Yes, yeah, and I just I'll I'll never forget someone

standing next to me saying, look at them jump out like flies. They're jumping out like flies. And so I was still in the background that working then was there, and that AM radio is all the way up, and I remember one of the comments that they made was, look those are those are two jets that went through the building, and I'm sure there's a significant amount of fuel in those towers. And at that moment I decided that I

needed to leave. I didn't know what to expect. I don't know if the building was going to explode, whether it was going to melt down, but I wanted to seek shelter, and so the firm at the time, the turning class was divided into two different hotels, and I decided, I'm not taking the subway, I'm not getting in in the cab. I'm just going to run all the way up to Lexington. I think it was around fifty fifth But at the time I wanted to find a pay phone to call

home to let everybody know that I was fine. What is your mind even able to process the reality of watching people from the windows? To this day, I still reflect on that, and it's a tough moment for me because especially on the anniversary. For every year, on that date, I reflect and sometimes I asked why why me? Why was I spared? And other folks not so very difficult just seeing folks making the decision whether they were going

to fortunately burn alive or to to jump. But after listening to the work van, I decided I needed to to call back home because I'm sure that my family was watching it on TV, and I know that they thought that I had passed away. Is that what they told you when you call him?

Yes, my stepfather at the time, and the reason why I wanted to become an attorney was because he was an attorney by trade back in his own country in Columbia, and uh, he walked into my mom's office and said, are you seeing what's happening on the news, And she said, he's he's in that World Trade Center. And she's like, I can't believe what I'm saying. And you know that that's not that's not what I wouldn't say. And he said, don't worry about it. He I know him.

He found a way to get out. Pure luck. But I'm really glad that I called. I was able to find a pay phone and the line was very long, very very long, because all towers were down, telecommunication towers were down. And so I'm happy I called because once my mother saw what was happening on TV, she picked up the phone and she called the branch, the local branch in Florida that I was working out of, and she asked for the manager. The manager was conducting a sales meeting at

the time. He exits the sales meeting, gets on the phone with my mother and she, uh, she said, are you seeing what's all right? Are you watching what's happening on the news. And he was briefed and he said, don't worry about your son. I know exactly where he is. This is right after the first the first plane went through. Don't worry. I know exactly where your son is. He's on World Trade Center to the other building, and he's right in the middle of the tower. The

middle of the tower. That's where we have our classes. Hangs up. She has a sense of relief that she knows that I'm in the other tower. And then a couple of minutes later than the plane went right through the second World Trade Center, and that's that's why she thought I had passed away. So I'm very happy that I was. I was able to make a call and in touch with her and and just put the mid ease. Where

did the planet impact the second tower? The South Tower? How close was it to the floor You had been on pretty close, pretty close now, so you were walking and perhaps running north, running in Manhattan, And so it was about an hour after the South Tower was struck that it came down. Do you remember hearing anything or seeing the clouds as all that happened. I can remember to this day. I hang up the pay phone because there was just a big line behind me. Hang up the payphone, wish the

person behind me good luck. I walked, I started running up the block. I kept looking back, I want to say, three minutes into into three minutes after that phone call, the first hour I went down. At that point, you had no idea if the rest of your class had made it correct. Did you kind of phraze there? Did you moving? What

did you do? Fight or flight? And it was at that moment flight and I wanted to get back to the hotel as quickly as possible, and but just thinking of all the folks at my Peers, other folks at Morgan Stanley, and just everyone in general. Just devastating moment, and I just I just remember all the police officers rushing towards the area at that point. Did you think there might be another one? I did? I did, And I thought maybe the Empire State Building was next, or one of the

other high towers in midtown. You just start thinking of the worst. And at the time, it was my first time in New York City as an adult, so I didn't really have a plan heading back to the hotel, and took me a while to get back to the hotel. But once I got back to the hotel, that's when I had that overwhelming feeling of sadness

because for the first time in my life. I walked into this hotel and some of my peers that I had spent the last two days with were on crying and hysterically and couldn't keep their emotions in check because they thought that they were going to die. How long did you stay in the room and just kind of stay in shock like that? And so once once I got back to the hotel, my roommate was there, a person that saved my life, and we were trying to figure out how we were going to leave the

island. But again he was at the time, he was from the Midwest. I'm from Florida, don't have a lot of experience in New York. And we go back up to the room and Morgan Stanley had given us a binder with with maps and and UH subway schedule, just a tons of information. And again it's it's one of those moments where we needed to be assertive. So I said to Alan, We're going to grab that map. I don't know if we're going to get out of the city today, but we

are going to get out of the city. We're gonna go see our families. And so we took the map and we decided to have meeting points in case something else happened during the night. So we decided that we would locate eight somewhere on the east side and then on the west side by the water in case there was another attack, that we would be close to the water and not have to worry or next to one of the tunnels or bridges,

and so we had our plan in place. We couldn't leave the city at the time because we tried, but they had shut down all the bridges and tunnels and stuff like that. Giovanni, let's take one more break. When we come back, we'll tell the rest of your story here on Veterans Chronicles. This is Veterans Chronicles. I'm Greg Corumbus, honored to be joined today

by Giovanni rent Aria of Morgan Stanley. He was doing training with Morgan Stanley in the morning of September eleventh, two thousand and one, took a break, went down against advice to street level to grab a cup of coffee, and that's when he found out the planet struck the North tower. After he decided not to go back up, he was in the lobby as the plane struck the South tower, which he was in, and then as he was making his way back to the hotel, he noticed, of course that the

South tower had collapsed. And at that point you did not know the fate of the other people you had been with with Morgan Stanley up on the higher floors. So at what point did you find out how they had fair? Did you find out later that day or it was several days later? It was later on that night there was there was a briefing and that's when they told us that the class was fine. So we had over three hundred trainees in that class, again largest in Morgan Stanley history for wolf management, and

so made us very happy, which which was a sign of hope. You mentioned, of course that you were heading north when the tower came down. I mean, the cloud was massive, so I'm sure you saw that despite all the skyscrapers between you and the site at that point. But what you probably couldn't see, depending on how far away you were, and I'm sure he saw later on television was the people covered in ash, and knowing that

you had just been there, how surreal was that it was. It was tough to stomach on TV watching it on TV, just to see how emotionally devastating it was for folks that live there, folks that have businesses in Lower Manhattan, and and then also all the folks and all the police officers, firemen just running into that building. And that's that's really what stays with you

to eternity, because those are the real heroes. While everyone was running out, they were the ones running in. How long did you end up staying in the city? A couple of days. So we put together, we formulated a plan. There was one of our peers had connected with his brother and he was waiting for us in New Jersey, So we just needed to make it out of the city. We would connect with them in New Work

and then we would figure out a way to get back home. So we rented a limo and we drove around the city for hours and hours waiting for bridge or tunnels to open, and they would open up in increments of certain minutes, and so we got lucky and we made it out to New Work. What did you notice about the people of New York in response to this resiliency? Although it was one of the most difficult moments in our in the

history of our country, New Yorkers always think that there there's hope. They further cause tough, demanding, but yet at the same time extremely supportive throughout the entire event. Just seeing the way that the country rallied was incredible. We've said this before, but we'd love to see the country, you know,

act like that united all the time. What's it like to have a story of that magnitude, a nation changing event like that, also be a story that you're a part of. For many years, it was very difficult for me to talk about it, and again it went back to the premise of y me. And so after a couple of years I started to feel a bit more or comfortable sharing the story with family members. Took me a while, and but as as as every year went on, I felt more

compelled to share my story, which which is one of hope. One of one of the things that I really enjoy is when when I meet someone someone new, they'll give me some feedback, sometimes in the business setting or just new friends. If we moved from one city to another, like, you're always in a good mood, right, You're always in a good mood. And and if I don't know them that well, I just tell them,

you know, life is short. Blessed with a wonderful family, I've always worked at one firm, and life is good because I get as I get to know the person and close family, friends and colleagues. Now they know that the reason why I'm always optimistic and the class is always half full is because I'm on borrowed time. I shouldn't be here, So I try not to take anything for granted relationships, and I try not to waste days. So it's a blessing that I'm still here, a blessing that I still have

a wonderful family and friends and community. You mentioned a couple of things in that response that I want to follow up on quickly. You've mentioned a couple of times, now why me or why not me? Depending on the context. Would that be the same thing as survivors guilt? Do you think you felt some of that? I did for many years. Yeah, talking about it help tremendously. It did. The other thing you mentioned was that you've worked for the same the whole time. And what I've heard repeatedly is how

odd people were by how Morgan Stanley responded to what happened that day. What is it exactly that Morgan Stanley did that generated this lifetime devotion in you? And so many others. That day comes down to the people that work at Morgan Stanley and the mentors advocates that I had along the way, Bill being

one of them, Bill Vanskoyak, and many others. After I came back from the accident, the firm did a phenomenal job of hiring a third party for mental health, and they were pretty persistent on making sure that the employees that had gone through this event, we're seeking help. And I never wanted to discuss it. I didn't want to share the story. Do I think that I probably should have talked to someone about it because I had that guilt the enters. Yes, By the time you're much younger, you think it'll

go away, you know, just happy to be here. But the loyalty to Morgan Stanley is the people that I work with day in and day out. It's a blessing. You mentioned that you're still in touch with the security officer that asked to pray, and you credit him with saving your life as a result of that. Are you in touch with other people that day, whether it's your roommate or other people they do well. My roommates is the

one Alan, and he's wonderful. He stayed at the firm for quite some time, and then he shifted into a different industry, but we'll always message each other. On nine to eleven, I also had the opportunity to build another decent relationship with someone that was at the firm at the time. Seth pass off wonderful person as well, and we kept in touch for many, many years. This reminds me that I need to reach out to him because

he's he's a special person. You mentioned that you've talked to a few different people every year on the anniversary. What goes through your mind every year on the anniversary and is it still as palpable as it was in the first couple of anniversaries. It's different now. So I had that sense of guilt first couple of years. Then I wanted to share the story with certain folks, and now that my kids, but my daughter's fifteen, my son is thirteen.

Now it's really important to share that story with them so that they carry on that core value of being optimistic and and to remind them that life is

good. My kids are a little bit younger than yours. In the summer, driving back out to the Washington area, we stopped at the flight ninety three memorial in Pennsylvania, And well, they found it interesting obviously there they don't have any personal memories of it, and it doesn't have the same emotional impact it had for me and my wifely rethinking and reliving some of that what we remember from that time. What about your kids? You obviously had a

much more direct connection to it than we did. But as you tell them about it, do you feel like they get it now? There throughout the age, now that they're starting to understand how that was a life altering experience. And now the end, I think they're starting to understand more of why we have certain conversations at certain moments, whether it's because of school or their friendships or how they view life. But have I given them all the details?

The enters know, But but I try to give them the life lessons of what I learned from that experience. I try to share that with them. Last question, and we've already talked about it a little bit, but what do you hope every American takes away from what happened that day? I'll go back to the same bent that I made before. When our country is united, it is, without a doubt the best country on the globe. We need to get back there soon. Unified. We're better, do you

have, Annie. It's an incredible story, and I know it's still not easy to tell, probably after all these years, but I thank you very mu much for doing so, and we really appreciate your time today. Thank you very much. Giovanni Rentaria of Morgan Stanley. He was at training at Morgan Stanley in the South Tower of the World Trade Center on the morning of September eleventh, two thousand one. I'm Greg Corumbus and this is Veterans Chronicles.

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