Sami Ghoche Forethought CEO: Building Customer Service's Future
Episode description
Sami Ghoche is the Co-founder and CEO of Forethought. ~~~~~This episode is brought to you by Verivend. If you’re a GP or LP looking to simplify the capital raising and deployment process, Verivend is here to help. Trusted by over 800 funds and managing more than $2 billion in transactions, Verivend offers a secure, streamlined payments platform designed specifically for private capital markets. Say goodbye to manual reconciliation and repeated follow-ups - raise and deploy capital faster and with greater transparency. Ready to make your fund operations smoother? Visit Verivend.com and see how easy it can be.~~~~~He guides the company’s vision, strategy, and product growth. With a deep background in AI and machine learning, he previously worked on LinkedIn’s AI and ML team, enhancing the relevance of the newsfeed. A Forbes 30 Under 30 honoree, Sami is originally from Lebanon and is passionate about soccer and building technology that makes a real-world impact.He holds both an M.S. and a B.S. from Harvard University, graduating summa cum laude.Topics:
- How AI Is Changing Customer Service
- Current Trends in Artificial Intelligence
- Where customer service technology will be in 5-10 years