Raghu Ravinutala, CEO of Yellow.ai: Transforming AI Customer Service"
Episode description
Raghu Ravinutala is the CEO and Co-Founder of Yellow.ai, a global leader in generative AI-powered customer service automation. The entrepreneurial bug had been conceded deep inside him for long before he co-founded Yellow.ai in 2016, with a vision to make customer and enterprise interactions more effective and effortless. Since its inception, Raghu and his team have successfully expanded Yellow.ai’s presence across North America, Asia-Pacific, Europe, the Middle East, Africa, and Latin America with 1000+ customers in 85+ countries. Previously, Raghu worked for 16 years with leading tech companies such as Texas Instruments, and Broadcom across leadership roles in Engineering, Product Management and Business Development both in the Bay Area and India. He has been recognised as one of the Top 50 SaaS CEOs 2023 by The Software Report and the CX Leader of the Year at the CX Awards 2022. Topics:
- The Future of Enterprise Software
- Key Insights into AI's Role in Customer Experience
- How to Build a Successful AI Startup