Jonathan Corbin CEO & Sami Shalabi CTO, Maven AGI: AI Customer Support
Episode description
Jonathan Corbin is the Founder and CEO of Maven AGI. Most recently, he served as Global Vice President of Customer Success & Strategy at HubSpot. Prior to HubSpot, Jonathan spent over two decades building scalable customer success systems across multiple regions and industries. His vision for Maven was shaped by firsthand experience with the challenges of customer success, gained during his leadership roles at Adobe, Marketo, and Sprinkler. Sami Shalabi is the founder and CTO of Maven AGI. Sami brings over 25 years of experience building personalization and AI-powered software at Google, IBM, and various startups. Sami led engineering for both Google News and Google Play Newsstand and co-founded Zingku, which was acquired by Google. With more than 50 patents and a track record of scaling products from inception to over 1 billion users, Sami’s expertise spans both innovation and leadership. He holds SB and MEng degrees from MIT. Topics:
- Building an AI-native platform for customer success from the ground up
- Lessons in scaling, GTM, and technical innovation
- The future of customer-facing teams in the age of AGI
#AIforGTM #CustomerSuccess #SaaSLeadership #FoundersJourney #AIStartup