How the Car Business Will/Won’t Change with COVID-19

In this vAuto Podcast episode, host Lance Helgeson and vAuto Founder Dale Pollak discuss key operational take-aways from the automotive industry’s response to COVID-19. Dale shares how a collective focus on customers is helping dealers redefine the way they do business to increase operational efficiency and profitability. Dale shares how some long-held beliefs, like a need for big facilities and control-based showroom experiences to make deals, are changing fast. The conversation also underscores what won’t change about the role of the dealer in retail automotive, with a specific focus on need for well-executed inventory investment fundamentals and a well-developed ability to adapt when markets change.