Podcast - Customer Journey Mapping 101
Apr 02, 2018•29 min
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Episode description
Want an inside perspective on how large companies are using customer journey mapping?
Listen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada.
Led by our VP of Strategy and Design, Anastasia Simitsis, the podcast will address the challenges large organizations face on their road to customer-centric transformation.
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