Since the company’s foundation in 1989, entrepreneurship, expertise and a passion for gardening have driven Blomsterlandet to become Sweden’s largest retailer of flowers and plants. Now with 61 stores across the country and a strong brand within the industry they are continuing to push ahead with new ways of engaging their customers and propelling their brand forward. The latest advancement in that innovative journey is in the creation of their live shopping offering – which we’ll talk about tod...
Jun 02, 2022•32 min
In this live episode from D-Congress, we're joined by SVP, Technology Casper Rasmussen as he takes us through the incredible story of Dolby's transformation from ingredient to experience brand. Find out how what started out as a digital update quickly developed into full scale business transformation; from teams to technology, the Dolby experience has never been so exciting.
May 18, 2022•34 min
We all know what it means to be innovative or to innovate. But how do you turn innovation into lasting results? How can you prove the impact in the short and long term, and how do you make sure that you’re putting your proverbial eggs in the right basket? In this conversation, we're joined by Line Lyst, Chief Entrepreneur at GN Group. GN facilitates communication between people through intelligent hearing, audio, video and gaming technology and is driven by a passion for innovation.
May 04, 2022•28 min
Throughout this series we’ve heard from brands who are putting sustainability at the centre of their agendas. No longer deemed as something that can be tackled in a few years’ time, we are all acutely aware of the need to act today to reduce our carbon footprint and help to reverse the damage happening to our planet. In recent times people have become more conscious of the impact that our online activity is having – yet at the same time we are continuing to move more processes, experiences and a...
Apr 21, 2022•32 min
In this podcast you'll hear about bravery in the face of uncertainty... An embracing of inevitable change and the case for storytelling as a powerful mechanism for innovation. We learn about how a hybrid skillset makes for a unique bilingual advantage in digital transformation in mulitple Canadian markets. In the case of Dan Dickinson, EVP of Technology and Digital at one of Canada's largest wine producers, Arterra Wines Canada, those 2 languages are business and technology. Both passed through ...
Apr 13, 2022•31 min
We talk regularly about the impact of data – and indeed in this series we’ve already interviewed clients and experts to talk about the collection and application of data insights to drive value. But what about when the value of data isn’t just based in new revenue opportunities, but instead is acting as primary source of information for citizens in the midst of a global health crisis. That’s the basis of this conversation with Therese Kjellerup Thorstholm, User Consultant from sundhed.dk. Togeth...
Apr 06, 2022•29 min
Is modern banking fit for the modern age….? Is technology innovation alone enough to make the difference consumers need to see? Those are the questions that we delve into in our conversation today. Whether it’s a need for banking without borders (physical or otherwise…), or perhaps a way to engage a new kind of talent in wanting to join the industry, there is lots to consider as we look at the future of banking in the context of transformation. We're joined by Bill Ashlok, Chief Technology Offic...
Mar 23, 2022•38 min
We often talk of the vital impact and importance of the customer experience within retail, but for luxury retail in particular, the customer experience is more complex. Steeped in heritage, it’s an industry that has historically relied on 1-1 relationships, first name terms and in-store sales. How then does the industry keep pace with the digital age – one in which consumer demands are forever changed. How can the experience extend beyond the purchase, and what does the future really look like f...
Mar 15, 2022•32 min
How do you balance the power of influence with the risk of change? That was the question faced by P&G haircare brand Pantene when they realized their marketing heritage, made up of bouncy blow dries and perfect smiles, no longer resonated with their audience’s needs and wants. In today’s 43-minute conversation, we are joined by P&G’s Brand and Communications Director Helene Graffner, and Bernadette Hutson, Account Director at Valtech Radon, to talk about the challenges and opportunities ...
Mar 10, 2022•43 min
Listed as one of the UK's Top Most Influential Women in Tech & an international multi-award winner for her services to Diversity & Inclusion in industry, Sheree is the Diversity, Equity and Inclusion Leader at Valtech. Beginning her working life in Engineering gave Sheree first-hand experience of the problems she now works to fix. Her impressive career to date is complimented by the huge number of awards she has accumulated for services to Diversity & Inclusion in the tech industry i...
Mar 02, 2022•26 min
This interview explores an unlikely catalyst for transformation within a traditional brand. Brands in the aerospace industry are not typically known for showing humanity in their digital marketing efforts, especially on social media channels, but Pratt & Whitney have been doing just that! Building more personality and expert-led conversations into their social marketing efforts, while empowering more of their people to connect directly with their customers. Streamlining their diverse social ...
Feb 22, 2022•34 min
This interview tackles the challenge of complexity within the digital sphere; how can you market a product of huge potential, to an audience who have relatively little understanding of its existence? From mobility, to construction to the energy sector, this is a technology and product that has huge sustainability impact but low brand awareness. Add into the equation that this all sits alongside an expansion of the digital marketing presence into the Chinese ecosystem, with the creation of a digi...
Feb 17, 2022•31 min
What is design thinking and how can it help you to transform? In this interview we speak to Claudia Böttcher - senior transformation consultant here at Valtech to help us answer those questions and to explain the concepts behind this human-centric approach. We’ll talk about how to embed design thinking into your organisation and the considerations you need to think about when embarking on a design thinking journey of your own. Wanna know more? Download our Design Thinking podcast: https://bit.ly...
Feb 08, 2022•29 min
As we get underway with a new year, we’re looking ahead to the Mobility & Automotive trends that are going to be making their mark. Building on another year of exciting changes and updates for the industry, in this episode, we're joined by two of Valtech’s leading mobility experts – Denny Pezic and Norman Palmhof - to bring us up to speed with the changes and trends we’re set to see accelerating into 2022 and beyond. From electrification to new market entrants, data to smart cities, we’ve go...
Jan 27, 2022•34 min
The value of a physical space to reach new customers isn’t simply the realm of retailers. For this guest, their physical presence at global conferences was a strategic part of their business. When covid forced us all into isolation, this leading brand needed to come up with a new solution for getting in front of their target audience, fast. In this episode, we speak to Betina Strøm Rohde, Associate Director Multichannel Customer Engagement from leading global healthcare company, Novo Nordisk. To...
Jan 18, 2022•25 min
With the ambition to deliver the best possible experiences for their users (and derive new revenue opportunities for themselves in the process), brands are understandably turning to their data to look for the answers. But, to deliver the experiences that add the most value requires a genuine understanding of your customer data. As we scale to new heights in connected, omnichannel offerings, we are only adding to the complexity that brands need to deal with. So, how can we make sense of the data ...
Jan 12, 2022•41 min
Microservices, APIs, Cloud and Headless techs make up the MACH acronym that is becoming synonymous with future-fit, flexible and responsive architectures with the ability to unlock value across the business. In this episode we're joined by Pascal Lagarde and Casper Rasmussen to explain why the dawn of the composable enterprise could herald the end of the Replatforming cycle, once and for all.
Jan 06, 2022•34 min
Can there always be an opportunity in a crisis? For some, it’s easier to find than for others, but in this conversation we find out how one of the airline industry’s best known brands used the onset of covid to reassess their digital ambitions and create new ways of working for the future. In this episode we talk to Charlotte Svensson, EVP & CIO at Scandinavian Airlines
Dec 10, 2021•28 min
To embed change in any organisation is a complex feat – but a step by step approach to proving success, can go some way to easing the challenge. From delivering digital companion apps, to connected healthcare products and a new commerce offering, this guest has had to transform by doing; showing that things don’t always have to be perfect first time around, and that what you can learn from quick releases, sets you up to deliver better solutions in the long term. Mette Worsøe, Global Senior Direc...
Dec 10, 2021•21 min
As a leader in advanced pump solutions, Grundfos has a keen focus on sustainability and the environment. To them sustainability is a mind-set and a way to do business. It’s about bringing value to the world, their clients and their employees in the most sustainable way. To tell us what that looks like in reality, and how digital is playing a part, we're joined once again by Jesper Olesen, Group Senior Director, Digital & Customer Excellence at Grundfos to catch up on the last year and to get...
Dec 10, 2021•29 min
What do we mean by the Economics of Mutuality? For Royal Canin, it’s the outline of their business model. Setting goals around multiple forms of capital: Financial, Human, Natural and Social. It’s how they strive to live their purpose: A Better World for Pets. In this interview we're joined by Pierre-Charles Parsy, Chief Digital Officer at the pet health-through-nutrition company. Pierre-Charles has led the digital transformation for the brand, delivering on what he calls a pet-centric experienc...
Dec 10, 2021•37 min
80% of Scandinavians say that they like to use a condom when they have sex with someone new. Only 50% make it happen. That’s the very unique challenge that Anette Otterström, Communication & Brand Manager Nordic at RFSU AB and Frida Karlsson, Business Director at Valtech_Radon set out to remedy. In fact, they set out to close what would become known as the condom gap. Together we’ll uncover the details of one of the most memorable pieces of marketing from the last couple of years.
Dec 10, 2021•28 min
It’s commonplace now for brands to talk about the combination of the physical and the digital - creating those borderless experiences that make interacting with a brand frictionless. But what if we could take that connected experience a few steps further, and send users right into the centre of a fully immersive, intelligent environment. The meeting of the physical works with augmented or virtual worlds within a single shared space. Enter the Metaverse, the latest offering on the tips of digital...
Dec 10, 2021•32 min
In this episode we uncover the realities of commoditized technologies and discuss how to unlock the real value from your products. We take a look at the core challenges facing B2C businesses today, the impact of the more commonly known ‘composable architectures’ and what commoditization means for the companies building the best new products on the market. Join this conversation between Dirk Hoerig, CEO, commercetools & Pascal Lagarde, SVP Commerce, Valtech.
Jun 29, 2021•40 min
Listen to the details around Sitecore’s latest acquisitions - and what those changes mean for businesses - and, more generally how we’re seeing enterprises reorganising their tech stacks to help them solve modern business challenges. Join the conversation between Tom de Ridder, CTO, Sitecore & Auke van Urk, CTO, Valtech.
Jun 24, 2021•17 min
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Line Tousignant, VP Strategy & Experience, about the changing customer experience in retail, with a particular focus on the adaptations we're seeing across the luxury sector. Line discusses the latest innovations, the nuances of the luxury customer experi...
May 21, 2021•31 min
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Tina Dejan, Co-Director of the Valtech Future Studio. In this episode she brings us all up to speed on what we actually mean by business transformation, why businesses do indeed need to transform, and why we've created the Valtech Future Studio to help busine...
May 21, 2021•29 min
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Matt Morey, SVP of Technology, about how technology will change the way we interact with brands. We talk about the lifetime value of products, why retail should be about finding the best, not the cheapest and how we can mimic physical experiences in the digit...
Apr 25, 2021•32 min
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Jeremy Duimstra, SVP Connected Experiences, about identifying the real pleasure in retail, finding out whether consumers are really ready for all of these innovations (and if so, how can we secure adoption rates!?), what we mean by a dynamic store and, we ask...
Apr 25, 2021•32 min
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Shannon Ryan, EVP Valtech North America, about how the pandemic has changed B2C customer behaviour and the trends that are going to stick around for the long term. We look at the influence of influencers, how to create a real connection and making the store a...
Apr 25, 2021•37 min
