#284 Additive bias
Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX.
Mar 10, 2022
UX Podcast
UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology and people since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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Episodes
#283 Core web vitals with Katie Hempenius
Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Google has come up with its own set of web vitals to give you an idea of...
Feb 24, 2022
#282 Older adults and tech with Carolyn Wilson-Nash
Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn joins us to talk more about her research and the impact technology has on older people’s lives.
Feb 10, 2022
#281 Organisational trauma with Vivianne Castillo
We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better.
Jan 27, 2022
#280 Ethical experimentation with Craig Sullivan
Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services. Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios. Craig Sullivan...
Jan 13, 2022
#279 War Stories with Steve Portigal (UXP Classic)
For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful.
Dec 30, 2021
#278 No, seriously, it’s been a year
Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design.
Dec 16, 2021
#277 Business unusual with Nathalie Nahai
As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,...
Dec 02, 2021
#276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic)
We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best.
Nov 18, 2021
#275 VR in Healthcare with Almira Osmanovic Thunström
Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR...
Nov 04, 2021
#274 Privacy practitioners
Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding.
Oct 21, 2021
#273 Purpose and thinking styles with Indi Young
“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”.
Oct 07, 2021
#272 Onboarding with Krystal Higgins
We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.
Sep 23, 2021
#271 Loops, arcs, and terrain
Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design.
Sep 09, 2021
#270 Design for safety with Eva PenzeyMoog
People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to hurt others, to control, abuse, and stalk people in their lives. Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of...
Aug 26, 2021
#269 Calm technology with Amber Case (UXP Classic)
In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology.
Aug 12, 2021
#268 Managing design systems with Brad Frost
Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed.
Jul 29, 2021
#267 UX Theatre with Tanya Snook
Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.
Jul 15, 2021
#266 Target size
From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions).
Jul 01, 2021
#265 UX Coaching with Whitney Hess (UXP Classic)
Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers.
Jun 17, 2021
#264 Creating a better society with Don Norman (part 2)
In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education.
Jun 03, 2021
#263 Creating a better society with Don Norman (part 1)
In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture.
May 20, 2021
#262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak
We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future.
May 06, 2021
#261 Design makes the world with Scott Berkun
Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it.
Apr 22, 2021
#260 Your Grandparents’ telephone
Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews.
Apr 08, 2021
#259 Japanese design culture with Rishma Hansil
We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years.
Mar 25, 2021
#258 Ends with Joe MacLeod (UXP Classic)
We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...
Mar 11, 2021
#257 1992 revisited with Ben Kraal
Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective.
Feb 25, 2021
#256 Touching screens
Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters.
Feb 11, 2021
#255 Trustworthy with Margot Bloomstein
Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies.
Jan 28, 2021
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