Vinita joins the UX Australia podcast to chat about her upcoming presentation "Burnout: Confessions of a Corporate Design Athlete" and how to recognize and avoid burnout in our professional and personal lives. Tickets to the conference are available now https://events.humanitix.com/ux-australia-2020
Today Steve is joined by Donna Spencer to discuss the two books she is writing in 2020, and her upcoming UX Australia 2020 workshop, Facilitating Design Thinking Workshops. Spots to the workshop are filling fast, purchase a ticket before they run out! https://events.humanitix.com/ux-australia-2020
Woody joins Steve in today's episode to chat about his role working with Batyr, a for-purpose preventative mental health organisation for young people and how this has shaped his upcoming presentation "LIGHT - A Human Centred Design approach to mental health". Catch Woody's presentation at UX Australia 2020 August 25 - 28 https://events.humanitix.com/ux-australia-2020
In today's episode, Mags joins Steve from Melbourne to chat about how the Women in UX program came about, plus her upcoming UX Australia 2020 workshop "Lead by Playing to Your Strengths". The workshop is tailored to women who are looking to use their strengths for leading teams and projects. Tickets to Mag's workshop are available now https://events.humanitix.com/ux-australia-2020
In this episode, Steve is joined by Tatiana Mac to discuss her upcoming presenting "Systems of Systems". Tatiana will be joining us next month from Portland Oregan and will be kicking the conference off on Day 1! Catch Tatiana at UX Australia 2020 by registering a ticket https://events.humanitix.com/ux-australia-2020
Andy Healey joins us from Canada to discuss his upcoming presentation "Assumptions are good for your UX". Andy leads the Checkout UX team at Shopify, an ecommerce platform on which anyone can start, run, and grow a business. Tickets to the conference are available now https://events.humanitix.com/ux-australia-2020
Today Steve & Vinny chat about his upcoming 20 minute presentation "The Accidental Businessperson". Catch Vinny next month at UX Australia 2020. https://events.humanitix.com.au/ux-australia-2020
UXA2020 Episode 2: Keith Instone by UX Australia
Jess Berentson Shaw virtually sat down with Conference Director Steve Baty to chat about her upcoming presentation, "Narratives for change: How effective stories help us build new systems". Catch Jess next month at UX Australia 2020, tickets on sale NOW. https://events.humanitix.com/ux-australia-2020
What’s the future of organisations? They’ve evolved a great deal from the industrial revolution to now. I want to take you on an evolutionary journey to learn from the past and experiment our way to the Future. Enabling change is easier than you think, and the key is shifting mindsets from a growth strategy to a company purpose.
The growing trend in the use of take-home design challenges during the recruitment process is reducing the quantity, quality and diversity of applicants. Even worse than that, its tendency to demand fast and high quality demonstrations of creativity from an individual is feeding misconceptions about UX and causing applicants to break their own code of ethics. “I am not the user!”, “Thou shalt not be the final word!” are just a few UX sacred oaths design challenges force us to ignore. Tania Nally...
Warning! Choosing to be the only designer driving craft & ops on product delivery trains may lead to extreme loneliness, self-doubt, and identity crises. Do you still want to proceed? In this talk, I’ll share my journey as that designer: Developing a philosophy for design rigour, exploring leadership without authority, and inadvertently practicing the use of self - an Organisation Development instrument built on awareness and intention to create impact. Stories & lessons suitable for all ages. (...
Giving feedback and the art of critique are essential elements of design and design leadership. This presentation will connect the ability of leaders to create a productive feedback culture in their teams and their teams ability to foster feedback as part of design critique processes. The presentation will explore: How can a coaching approach support design leaders in fostering a feedback culture How a feedback culture creates a safe space for collaboration and psychological safety Practical tip...
Mags Hanley - What to do when your Senior Designer Wants to be More… by UX Australia
A good mentor can make a huge difference in the personal growth of a designer at any stage in their career. Senior individual contributors are in a good position to mentor others on the team as they're close to the day-to-day and can offer a different perspective compared to a manager. However there is an art to being an effective mentor, and when you're not the manager it can be difficult to build a mentoring relationship and influence someone's situation.
We know that design and innovation require ‘outside-the-box’ thinking, risk-taking, radical collaboration, the questioning of assumptions and a ‘fail-fast-learn-fast’ mentality. However, while we acknowledge these elements of an innovation culture, there’s often an insufficient focus on setting up the ‘foundations’ within a team to make this a reality. This presentation focuses on one critical foundation – psychological safety. It explores the connection between a culture of psychological safety...
One of the most undervalued qualities of a leader is their emotional intelligence and grasp of empathy. My talk will note the in which empathy is overlooked and minimised as a leadership skill, but also give highlighted short narratives that display the ripple effect of an empathetic leader. I hope to be able to foster a sense of (you guessed it) empathy, but also broaden minds on what it means to be a leader, and how leadership can manifest in many different ways for different people.
When ‘design speak’ starts getting in the way of ‘design thinking’, how do you cut through the jargon to make a case for the deeper value of a design mindset? The language of Human-Centred Design has entered the vocabulary of corporate leadership, but without the accompanying mindset change needed to deliver on it. We hear lots of talk about MVPs, co-design and journey maps, but the end result often looks the same as it always did. This talk explores the art of visual metaphors and their use in ...
Iain Barker - Designing Better Organisations by UX Australia
Drawing on 18 years of experience in education and design, we share our reflections and insights on the evolving landscape of work and how sowing the seeds of a creative approach can guide us even in uncertain times... How does this change the way we teach and learn? Can fostering purposeful creativity early on better prepare the next generation of designers for the future?
Cyril Secourgeon - How to successfully onboard into a Design Leader role by UX Australia
Empowering the customer pact for high business impact Growing your product, business or idea is about adding value for your customers and how your offering makes them feel. Building a product is not the same as growing the product. Strategic growth involves finding your customers, getting to know them, staying engaged with existing customers, and providing sustained value to drive ongoing profitability. We have all probably heard of many growth terminologies from its early days like growth hacki...
Design Research - Day 2 We, along with our stakeholders, are all susceptible to many cognitive biases that can affect the outcome of our projects. Bias is unavoidable but it can also quickly derail our projects if they're not recognised and addressed. In this presentation, we will present a number of biases that we have identified in our experiences working with stakeholders across government, academia and industry. We will share tips on how to spot these biases and encourage stakeholders to be ...
Design Research - Day 1 So, you want to scale research in your organisation? Here are the biggest and scariest problems you'll almost certainly face and how to overcome them. The good news is that more and more organisations are embracing research in product teams. Whether it is product managers doing customer interviews or designers doing usability tests, and everything in between – it is now fairly simple to come up with a compelling argument that research is a thing we should probably be doin...
Design Research - Day 1 Everyone’s talking about the need for a research repository. Several companies have built their own solutions internally including Uber’s Kaleidoscope, WeWork’s Polaris, and Microsoft’s Human Insights Library. In this talk, I'll touch on the pain points repositories try to solve and explore five principles to keep in mind for creating a successful research repository in your organization.
Design Research - Day 1 Company conferences are a great place to meet customers, but is it actually possible to conduct research there? Every year, Atlassian hosts a conference with thousands of attendees. I’ll share our journey of making the most out of this chaotic environment, using playful, tactile activities. Even if a conference isn't in your future, this talk will inspire you to engage research participants in creative new ways.
Design Research - Day 2 Even though it’s been around for a few decades, Laser Tattoo Removal is a health service still in its infancy. No company has dominated the market in the USA. Tobias were invited to conduct research to inform the design of a successful service that could rapidly scale. This has been a fantastic project, seeing our team taking an anthropological approach to the point of getting tattoos! In this presentation we’ll share some lessons learned as we conducted this Internationa...
Design Research - Day 2 How do you react to a request to deliver a research project that involves conducting 330 interviews, each 90 minutes in duration, including participant recruitment, analysis and reporting within roughly a 4-5 week timeframe? The client is a ubiquitous tech company headquartered in Seattle, you'll be working with a partner replicating your efforts in the USA, oh and you'll also be scaling your team of 6 up to 16, with 2-3 weeks lead time, in order to deliver the project. Y...
Design Research - Day 2 We know the best practice interviewing techniques, but we have all walked out of a session demoralised by the lack of deep conversation we hoped for. In his talk Rohan Irvine will talk about participant archetypes to help you identify common behaviours, adapt your interviewing style in the moment and uncover meaningful insights from every participant.
Design Research - Day 2 Learn how three seasoned qualitative researchers designed a program of work that lives on at Atlassian. Discover how we sustained participant-led conversations for three weeks to six months+ across the globe, working together with an enthusiastic team of internal stakeholders. We will share what we learned, the tools we loved and how we grappled with the challenge of productively analysing and managing hours and hours of video data.
