Using AI at Work: AI in the Workplace & Generative AI for Business Leaders - podcast cover

Using AI at Work: AI in the Workplace & Generative AI for Business Leaders

Chris Daiglewww.usingaiatwork.com

On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.


You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, from AI productivity tools and AI-powered workflows to non-technical AI training and workplace AI adoption strategies.

We cover:

  • AI for business leaders – how executives use AI to lead change and drive ROI
  • Generative AI tools – practical, easy-to-implement solutions for teams
  • AI automation in business – streamline operations without massive tech budgets
  • Executive AI education – upskilling leaders and managers for the AI era
  • Real-world AI case studies – lessons learned from successful AI implementation
  • AI in operations management – optimizing processes and reducing costs
  • Ethical AI in business – navigating responsible and effective AI use


Whether you’re exploring AI adoption, leading AI-powered transformation, or looking for AI implementation guides, this podcast delivers a clear, non-technical roadmap to succeed in the AI-driven economy.


New episodes weekly.


Start learning how to put AI to work in your business today.


Last refreshed:
Download Metacast podcast app
Podcasts are better in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episodes

109: Using AI Meeting Notes to Turn Conversations Into Business Outcomes with Artem Koren

Send us Fan Mail AI adoption often succeeds or fails in the ordinary work leaders overlook. In this episode Chris sits down with Artem Koren, Co-founder and Chief Product Officer of Sembly AI, to discuss how organizations can turn everyday conversations into structured intelligence, clearer decisions, and measurable execution. Artem’s work focuses on agentic systems, professional workflows, and making AI useful, safe, and practical for teams. Chris and Artem explore how AI-powered workflows can ...

Jun 22, 202653 min

108: Using AI Detection Tools to Fight AI Slop and Preserve Authenticity Online with Max Spero

Send us Fan Mail The internet is filling up with content that looks real but may not be. In this episode Chris sits down with Max Spero, co-founder and CEO of Pangram Labs, an AI text detection company helping organizations distinguish human authored content from AI generated content. They explore how AI generated content is reshaping social media, recruiting, education, search, and business communication, and why trust is becoming a strategic business issue. Chris and Max discuss the rise of AI...

Jun 15, 202652 min

107: Using Generative Engine Optimization (GEO) to Win the AI Search Race with Cole Casperson

Send us Fan Mail The way customers discover brands is changing faster than most companies realize. In this episode Chris sits down with Cole Casperson, Chief Data Officer and Partner at CrankTank, to explore how AI is transforming search, e-commerce, and customer discovery. Cole explains why traditional keyword-based SEO is giving way to AI retrieval systems that understand meaning, how large language models decide which brands get recommended, and why visibility in AI-generated answers is becom...

Jun 08, 202655 min

106: Using AI Assessment Tools to Reveal Hidden Automation Opportunities with Corey Ganim

Send us Fan Mail Most business owners know AI matters, but few know where to start. In this episode Chris sits down with Corey Ganim, entrepreneur, AI consultant, and creator of AI assessment frameworks for small businesses. Corey shares how he helps non-technical business owners identify automation opportunities, reduce manual work, and implement practical AI solutions that generate measurable time savings. From AI skills and projects to voice agents and workflow automation, he explains how lea...

Jun 01, 20261 hr 5 min

105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang

Send us Fan Mail Voice AI is advancing faster than most organizations realize. In this episode Chris talks with Shawn Zhang, CTO and co-founder of Sanas, the enterprise voice AI company focused on improving global communication through AI. Shawn shares how voice AI is evolving beyond call automation into a foundational layer for communication, context capture, and more natural human interaction with AI systems. The conversation explores enterprise use cases, latency, customer service, sales appl...

May 25, 202644 min

104: Using AI Coworkers to Build Smarter Business Operations with Karl Simon

Send us Fan Mail Most companies are using AI, but very few are redesigning work around it. In this episode Chris sits down with Karl Simon, co-founder and CTO of Subatomic, an AI workflow orchestration company, to explore why task based AI adoption is limiting business impact. They discuss the shift from isolated AI use cases toward unified workflows powered by clean data, AI coworkers, and cross functional orchestration. The conversation also explores how organizations may flatten hierarchies a...

May 18, 202650 min

103: Using AI in Manufacturing: Generative vs. Predictive and Autonomous AI with Bryan DeBois

Send us Fan Mail Most manufacturers are chasing the wrong AI problem. In this episode Chris talks with Bryan DeBois, Director of Industrial AI at RoviSys, about why industrial AI for manufacturing requires a different approach than generative AI. Bryan explains the limits of generative AI on the plant floor, why deterministic systems matter in high risk environments, and how analytical AI, predictive AI, computer vision, and autonomous AI are already being used to improve quality, safety, throug...

May 11, 202652 min

102: The AI-Native Company: What Comes After the Org Chart with Melissa Reeve

Send us Fan Mail Most AI strategies fail because the organization never changes. In this episode Chris sits down with Melissa Reeve, creator of the Hyperadaptive Model and author of an upcoming book on AI-native organizations, to explore why legacy structures block AI progress and what leaders must redesign to unlock real value. They discuss how companies can move from siloed, handoff-heavy operating models to adaptive systems built for continuous learning, faster decisions, and human-centered e...

May 04, 202652 min

101: How to Audit Your Dev Partner in the Age of AI with Matt Strippelhof

Send us Fan Mail Most companies want innovation, but few can tolerate unpredictable tech costs. In this episode Chris talks with Matt Strippelhoff, Partner, CEO / CRO of Red Hawk Technologies, about how mid-market companies can approach software development with greater financial control and operational confidence. They explore why traditional project models often create risk, and how recurring service models can better align technology execution with business goals. Matt shares lessons from lea...

Apr 27, 202649 min

100: Human Plus AI Strategy: Redefining Team Structure in the Age of Automation with Evan J Schwartz

Send us Fan Mail Most leaders are asking the wrong AI question. In this episode Chris sits down with Evan J Schwartz, technology leader, adjunct professor, and Chief Innovation Officer, to discuss why AI should be used for growth, not simply cost cutting. Evan shares his vision for the future organization: flatter companies, human stewards managing AI agents, and teams focused on strategy, relationships, and judgment while automation handles repetitive execution. They also explore AI in educatio...

Apr 20, 202658 min

99: Using AI Automation to Build Smarter Workflows Across Your Organization with Marc Boscher

Send us Fan Mail Most companies think they are “doing AI” but are still stuck in single-player mode. In this episode Chris talks with Marc Boscher, Founder and CEO of Unito, a workflow integration platform, about why AI adoption breaks down at the organizational level. Marc explains that the real barrier is not model capability, but fragmented systems, missing context, and lack of trust. He introduces the shift from prompt engineering to context engineering, and why connecting systems and data i...

Apr 13, 202650 min

98: How to Build AI Agents That Automate Workflows Without Coding with Etan Polinger

Send us Fan Mail Most leaders think AI agents are too technical to build, but the real barrier is not skill, it is clarity. In this episode Chris talks with Etan Polinger, AI Solutions Architect and Head of AI Solutions, about how non-technical professionals can design, build, and deploy AI agents that drive real business outcomes. Etan breaks down what an agent actually is, how to think about automation versus agentic workflows, and why fundamentals matter more than tools in a rapidly changing ...

Apr 06, 20261 hr 1 min

97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum

Send us Fan Mail Most leaders assume AI in customer service means replacing people, but the data tells a more complicated story. In this episode Chris talks with Nathan Strum, CEO of Abby Connect, about what actually works when deploying voice AI in real business environments. Drawing on two decades of customer service experience, Nathan explains why AI excels at structured workflows like scheduling, but still struggles with unpredictable edge cases where human judgment matters most. He also sha...

Mar 30, 202638 min

96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo

Send us Fan Mail Most companies aren’t struggling to buy AI, they’re struggling to use it well. In this episode Chris sits down with Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch, to break down what’s really happening inside organizations adopting AI today. Jim shares why many companies are stuck after purchasing licenses, how to move from experimentation to structured adoption, and what separates companies seeing real ROI from those chasing hype. He outlines a practical...

Mar 23, 202651 min

95: The Dark Side of Gen AI: When Platforms Move Faster Than Regulation with Jesse Jameson

Send us Fan Mail What happens when the AI tool helping you scale your business also gains permanent rights to your voice? In this episode Chris talks with Jesse Jameson, digital marketing veteran and founder of HeyNow Interactive, about the opportunities and emerging risks inside the generative AI ecosystem. Jesse shares his experience participating in a voice licensing program with ElevenLabs, where his AI voice quickly became one of the most widely used on the platform. What began as a simple ...

Mar 16, 202647 min

94: Using AI vs Human Intelligence: When Should Leaders Trust Machines with Vasant Dhar

Send us Fan Mail The real challenge with AI is not the technology, it is knowing when leaders should trust the machine and when they should not. In this episode Chris sits down with Vasant Dhar, professor at NYU Stern and the NYU Center for Data Science, longtime AI practitioner, and author of Thinking with Machines: The Brave New World of AI . With more than four decades working in artificial intelligence across finance, healthcare, and research, Dhar shares a practical framework for deciding w...

Mar 09, 202656 min

93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold

Send us Fan Mail Most leaders aren’t struggling with AI tools, they’re struggling with how to lead the transformation those tools require. In this episode, Chris interviews Justin Trombold, President of Antesyn Advisors who works with leadership teams navigating the uncertainty of generative AI strategy across industries from healthcare to enterprise services. During the conversation, he explains why most organizations go wrong by treating generative AI as an IT deployment rather than a transfor...

Mar 02, 202648 min

92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke

Send us Fan Mail Before you spend another dollar on ads, what if you could test your message against a digital version of your exact market? In today’s episode, Justin Brooke, founder of AdSkills and Agent Skills AI, joins Chris Daigle to break down how synthetic audiences and virtual focus groups are transforming modern marketing. After getting his start interning for Russell Brunson and famously turning $60 into six figures with Google Ads, Justin has spent two decades mastering message-to-mar...

Feb 23, 202652 min

91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks

Send us Fan Mail Most companies are experimenting with AI. The leaders who win are rebuilding around it. In this episode, Chris Daigle sits down with Jason Eubanks, Co-Founder and CEO of Aurasell AI, to explore why incremental AI experiments aren’t enough—and why go-to-market teams must shift to an AI-native operating model. Jason explains why simply plugging AI into legacy systems won’t change your productivity model, and why companies that fully embrace intelligent automation now will create a...

Feb 16, 202644 minSeason 1Ep. 91

90: Using AI at Work to Create an AI Quality Assurance System with Hernan Lardiez

Send us Fan Mail Chris Daigle sits down with Hernan Lardiez, COO of RagMetrics, to break down AI evaluations (evals) and why monitoring matters when you put GenAI into production especially in regulated or high-risk environments. Hernan explains what “good evals” actually look like without getting lost in technical weeds: building test datasets, measuring accuracy and consistency, and then continuously re-testing so you can catch drift before it becomes a business problem. They compare the “spre...

Feb 09, 202653 minSeason 1Ep. 90

89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher

Send us Fan Mail Chris Daigle sits down with Bill Gallagher, leadership expert and longtime advisor to executives, to explore what it really means to use AI at work during periods of rapid organizational change. Bill shares why technology alone never drives transformation and how trust, clarity, and human leadership remain the deciding factors when AI enters the workplace. The conversation focuses on how leaders can introduce AI without creating fear, resistance, or confusion, how to avoid treat...

Feb 02, 202651 min

88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery

Send us Fan Mail Chris Daigle sits down with Kate Bravery, Global Head of Talent Advisory at Mercer, to explore how AI at work is reshaping people strategy, leadership, and workforce decision making. Kate shares how organizations are using AI to support talent planning, skills intelligence, and workforce design while navigating trust, governance, and ethical responsibility. The conversation focuses on how business leaders can adopt AI in the workplace without losing the human element. Kate expla...

Jan 26, 202654 min

87: The AI Tool Stack Every Executive Needs

Chris Daigle shares his recommended AI tool stack for executives, emphasizing practical value over chasing every new release. He introduces "thinking in AI" – moving from isolated AI use to an organizational reflex – and clarifies that AI augments tasks, not entire jobs. The episode details specific best-in-class tools like Fathom, Perplexity, and Gamma, concluding with the crucial role of community for effective AI adoption and knowledge sharing in 2026.

Jan 19, 202618 min

86: Using AI at Work to Rethink How We Learn and Build Expertise

This episode features Panos Siozos of LearnWorlds discussing how AI is reshaping education and the workplace. He highlights that while AI provides vast information, true learning still requires friction, critical thinking, and human guidance. The conversation explores the distinction between knowledge and understanding, the risk of cognitive laziness, and how professionals can leverage AI to enhance, not replace, their expertise and adapt to rapid skill changes while maintaining essential human qualities.

Jan 12, 202656 min

85: Using AI at Work to Reduce Tool Overload and Drive Real Productivity with Tim Cakir

Tim Cakir, founder of AI Operator, discusses how leaders can move beyond AI tool overload to achieve real productivity by focusing on human-centered AI habits and outcomes over tools. The conversation highlights the importance of fostering a collaborative mindset with AI, rather than fearing it as a threat, and tailoring training to specific workflows. Tim also explores innovative applications like voice AI for productivity and the critical shift from merely

Jan 05, 20261 hr 2 min

84: Using AI at Work to Optimize Workforce Scheduling and Planning with Mohamed Yousuf

Mohamed Yousuf, founder of Smart Workforce AI, discusses using AI to revolutionize workforce management, moving from reactive firefighting to strategic advantage. He highlights AI's impact on demand forecasting, seasonal planning, labor law compliance, and intelligent shift swapping, citing millions in savings for companies. The conversation also emphasizes how AI empowers employees and makes advanced scheduling accessible to businesses of all sizes, fostering a healthier work environment.

Dec 29, 202543 min

83: Using AI to Scale Marketing and Revenue Teams with Patrick Leung

Send us Fan Mail Chris Daigle sits down with Patrick Leung to explore how AI is being applied inside modern marketing and revenue teams to drive efficiency, consistency, and scale. Patrick shares real examples of how teams are using AI in the workplace to support go to market execution, internal knowledge sharing, and decision making without overwhelming non technical leaders. The conversation covers practical AI adoption for business leaders, how to avoid overcomplicating workflows, and where A...

Dec 22, 202554 min

Episode 82: Using AI at Work to Win in Search and LLM Discovery with Zak Ali

Send us Fan Mail Chris Daigle sits down with Zak Ali , General Manager at Finder, to unpack how search is evolving as people move from traditional search engines to large language models like ChatGPT, Claude, and Gemini. Zak explains why SEO is not dead, how LLMs decide which brands to surface, and why trust signals like authority, recency, and editorial rigor matter more than ever. He shares how Finder adapted its content strategy to show up consistently inside AI answers, what types of long ta...

Dec 15, 202552 min

81: Using AI at Work to Build Human AI Collaboration and Transform Processes

Send us Fan Mail Chris Daigle sits down with Geoff Gibbins, strategy and AI transformation expert and author of "Critical Intelligence," to explore how companies can redesign their workflows and help their teams develop stronger thinking skills in the age of AI. Geoff shares what he has learned from working with major enterprises on AI transformation, including why so many AI pilots fail, how to avoid automating broken processes, and how to create human AI systems that actually deliver value. Th...

Dec 08, 202541 minSeason 1Ep. 80

80: Using AI at Work to Evolve Content Strategy and Audience Growth with Michael Stelzner

Send us Fan Mail Chris Daigle sits down with Michael Stelzner , founder of Social Media Examiner and host of the Social Media Marketing Podcast , to explore how AI is transforming content creation, audience building, and the future of media businesses. Michael shares how he and his team use AI to brainstorm, repurpose, and accelerate production—without losing the human connection that drives trust and creativity. They discuss the balance between automation and authenticity, how AI fits into edit...

Dec 01, 20251 hr
Hosted on Buzzsprout
For the best experience, listen in Metacast app for iOS or Android