Self-checkouts & online shopping

We discuss the Queen going shopping & being shown how self-checkouts work, & we discuss their advantages & annoyances. Also Andy has a story about a lame practical joke on a teacher using his Tesco club card.
Apologies for the terrible German at the beginning!

Other things we talk about:

• Online grocery shopping
• Amazon's AI-powered grocery store
• Andy's lame practical joke on a teacher using a Tesco club card
• Andy's "Freezer beige"
• Self-checkout celebrity voices
• Reasons why people don't like self-checkouts
• UX trends for shopping websites in 2019
• Andy meets a man named Martin in some old-fashioned bank

Links mentioned:

• 'You can't cheat?' asks Queen at check-out
• What is Amazon Go, where is it, and how does it work?
• Six ecommerce UX trends for 2019
• 2019 Trends in UX for Ecommerce Websites
• 2019 UX Trends for eCommerce

The Unusable podcast is presented by Andrew Waite & David Ball, who discuss the importance of user experience (UX) in technology & the world around us, & talk about great design that just works - or moan about it when it doesn't. Here's the link to the episode: https://podcast.theunusable.com/podcasts/011-self-checkouts-online-shopping.mp3 Music is by [Gold5472](https://gold5472.newgrounds.com/)