Unsolicited Feedback - podcast cover

Unsolicited Feedback

Brian Balfour & Fareed Mosavatreforge.com
Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons. Essentially, we're taking the conversations that happen between experts at invite-only happy-hours and delivering them to the podcast platform of your choice. Although no one asked for their opinions, they're sharing them. It's like eating Goodles when you want Kraft Mac n Cheese, or Olipop when you want Pepsi - it feels wrong, yet so right. Each week, they analyze recent announcements, features, and releases across product and growth. The hosts make predictions about where Threads and Twitter will be in a year, and analyze unparalleled growth loops at LinkedIn. They give respect where it's due, but also deliver tear-downs when the writing’s on the wall. Sorry, not sorry!

Episodes

Unsolicited Feedback S3, E2: Product Management In The Age of AI, featuring Shaun Clowes

Brian Balfour, Fareed Mosavat, and Shaun Clowes explore the evolving role of product management in the age of AI. They discuss the fears and opportunities arising from AI-driven automation, emphasizing the enduring importance of strategic vision, judgment, and leadership. The conversation covers adapting to the changing landscape, exploring new skills, and focusing on high-impact activities like exploration and innovation, rather than rote processes.

Mar 05, 202552 minSeason 3Ep. 2

Product Market Fit Collapse: The AI Tipping Point w/ Casey Winters (Season 3 Premier)

The Unsolicited Feedback podcast is back for a season 3. We kicked off episode 1 with Casey Winters going deeper on Product Market Fit Collapse. In this episode we discuss: Unlike previous tech shifts (mobile, internet), AI is causing exponential rather than linear increases in customer expectations The speed of both capability advancement and consumer adoption is unprecedented Competition is coming from all directions simultaneously. Incumbents are heavily invested and moving quickly. New start...

Jan 29, 202552 minSeason 3Ep. 1

ref:AI x Unsolicited Feedback Presents Strategies To Beat The AI S-Curve w/ Andrew Chen

AI Innovations & Growth Strategies with Andrew Chen | Unsolicited Feedback Live This is a special live episode of Unsolicited Feedback, as part of Reforge's ref:AI conference. Join Fareed Mosavat as he welcomes Andrew Chen from Andreessen Horowitz for an engaging discussion on AI's impact on product growth and innovation. This episode covers the significance of the S curve in technology adoption, the challenges and opportunities arising from rapid AI advancements, and what it means for startups ...

Jun 27, 202454 minSeason 2Ep. 17

Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat

Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat In this Real-Time Feedback Episode, Fareed Mosavat and AI thought-leader Aaron White unpack Apple's strategic moves announced during WWDC, focusing on their approach to AI, their hardware ecosystem, and their long-term vision. We analyze Apple's iterative process, their integration of machine learning and AI, the implications of Apple intelligence, and the unmet potential of the Apple Vision Pro. We also revisited how Apple st...

Jun 18, 20241 hr 5 minSeason 2Ep. 16

The Future of AI in Marketing, Growth & Content: Season 2 Finale (Part 2) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

The Future of AI in Marketing, Growth & Content: Season 2 Finale (Part 2) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat In part two of the Unsolicited Feedback Season 2 Finale, Brian Balfour, Joff Redfern, Ravi Mehta, and Fareed Mosavat return to discuss the challenges associated with marketing in the face of declining search trends. They also explore the growing significance of content licensing deals and contemplate the future as AI models become commoditized and our interacti...

Jun 06, 202431 minSeason 2Ep. 15

Key Takeaways from H1 2024 (Part 1) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

Key Takeaways from H1 2024: Reflecting on Hardware, Unstructured Data, and the Future of Product Management In the season 2 finale of 'Unsolicited Feedback,' co-hosts Brian Balfour, Ravi Mehta, and Joff Redfern join Fareed Mosavat to reflect on the most compelling topics of the season. They start with discussions on how trends diverge between hardware and software markets, and the distinctions between luxury and premium products. The episode takes a deep dive into AI's role in revolutionizing un...

Jun 04, 20241 hr 5 minSeason 2Ep. 15

Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader

Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader In this episode of 'Unsolicited Feedback,' host Fareed Mosavat and guest Kurt Schrader, CEO and founder of Shortcut, dive into Microsoft's latest AI announcements, including the Copilot+ PC initiative and Windows Recall. We explore the potential impact of these innovations on the consumer market and reflect on how Apple should respond at the upcoming WWDC. We also debate the strategic strengths and wea...

May 30, 202446 minSeason 2Ep. 14

Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader

Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader Join host Fareed Mosavat on 'Unsolicited Feedback' as he delves into the latest Sonos app controversy with guest Kurt Schrader, CEO and founder of Shortcut, a platform that helps product and engineering teams unify to build collaboratively. This episode covers the major issues faced by Sonos power users, strategies for effective feature deprecation, the risks of big product redesigns, and how to manage use...

May 28, 202446 minSeason 2Ep. 14

Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus

Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus Today on "Unsolicited Feedback," Fareed Mosavat dives deep into the evolving landscape of artificial intelligence with tech expert and Box CTO, Ben Kus. As AI continues to reshape industries, understanding its core mechanisms and potential applications has never been more critical. Ben sheds light on how AI can enhance productivity and decision-making within organizations while also sharing technical strategi...

May 23, 202453 minSeason 2Ep. 13

Box CTO's Approach to Enterprise AI Tools & Insights from Google and OpenAI's Latest Releases w/ Ben Kus

Box CTO's Approach to Enterprise AI Tools & Insights from Google and OpenAI's Latest Releases w/ Ben Kus In the latest episode of "Unsolicited Feedback," Fareed Mosavat chats with Ben Kus, CTO of Box, to delve into the dynamic world of AI advancements and their implications for technology companies and users alike. This episode offers rich insights into how multimodal AI is transforming the tech landscape, driven by recent announcements from OpenAI and Google. Check out a full summary of the tak...

May 21, 202442 minSeason 2Ep. 13

MVPs are Officially Dead: Here's How to Launch and Find Market Fit in 2024 w/ Sachin Rekhi

MVPs are Officially Dead: Here's How to Launch and Find Market Fit in 2024 w/ Sachin Rekhi Welcome back to "Unsolicited Feedback," where Product-Market Fit (PMF) expert, Sachin Rekhi joins Fareed Mosavat to discuss the evolving thinking on Minimum Viable Products (MVPs) and their impact on achieving PMF in competitive markets. We discuss Linear, Dropbox, and Airbnb, and reflect on this post by Linear co-founder, Tuomas Artman. Check out a full summary of the takeaways and lessons at ➡️ https://w...

May 16, 202442 minSeason 2Ep. 12

Andrew Chen's Dopamine Culture Post & Its Impact on Product and Marketing Strategy w/ Sachin Rekhi

This week on "Unsolicited Feedback," Fareed Mosavat welcomed Sachin Rekhi to explore the shifting landscape of media, focusing on the evolution from traditional, slower media forms to what's increasingly being termed "dopamine culture." We analyze how this change is not only profoundly affecting how we consume content but also how we should build and launch products. Sachin has created multiple Reforge courses, is the founder & CEO of NoteJoy, and the creator of LinkedIn Sales Navigator, a now $...

May 14, 202452 minSeason 2Ep. 12

Revolutionizing Productivity: Feedback on Loom, Linear, and Even LaunchDarkly w/ Claire Vo

Revolutionizing Productivity: Feedback on Loom, Linear, and Even LaunchDarkly w/ Claire Vo In part two of our "Unsolicited Feedback," host Fareed Mosavat and our esteemed guest, Claire Vo (CPO at LaunchDarkly, Founder of ChatPRD), explore significant advancements in AI and collaboration tools, with a spotlight on Loom and Linear's latest innovations. The episode delves into how these tools are not only enhancing productivity but also potentially reshaping communication norms in professional envi...

May 09, 202438 minSeason 2Ep. 11

Building ChatPRD and 🌶️ Takes on the Future of Product Management in the AI-Era w/ Claire Vo

Building ChatPRD and 🌶️ Takes on the Future of Product Management in the AI-Era w/ Claire Vo In this week’s episode of "Unsolicited Feedback," we're excited to welcome back Claire Vo, CPO of LaunchDarkly and the founder of ChatPRD. As a repeat guest, Claire delves into the intricacies of building her AI tool, ChatPRD, and shares her incisive perspectives on the evolving roles in product management as AI reshapes the industry in 2024 and beyond. Check out a full summary of her hot takes at Unsol...

May 07, 202454 minSeason 2Ep. 11

Critiquing Disney's Strategic Moves & Bundling Choices; Navigating the Future of Streaming w/ Mariah Muscato

Critiquing Disney's Strategic Moves & Bundling Choices; Navigating the Future of Streaming In this episode of 'Unsolicited Feedback,' host Fareed Mosavat and guest Mariah Muscato, a Director of Product at HubSpot, dive into a detailed discussion about Disney Plus, its bundle strategy, and the broader challenges facing streaming services. They explore Disney's transition from content creation to embracing technology, its battles with activist investors, and strategic decisions against the backdro...

May 02, 202458 minSeason 2Ep. 10

Tinder's New Safety Feature Delivers More Than Just Security w/ Mariah Muscato

Tinder's New Safety Feature Delivers More Than Just Security to the Legendary Swiping App 🎉 In this episode of 'Unsolicited Feedback', host Fareed Mosavat and guest Mariah Moscato (Director of Product, HubSpot) discuss the intricacies of dating apps, with a focus on Tinder's new safety feature, 'Share My Date'. This feature allows users to share their location and date details for safety purposes. They explore how it not only enhances user safety but could open Tinder to new user groups and pot...

Apr 30, 202427 minSeason 2Ep. 10

Feedback on Humane, Limitless, and AirChat: Positioning and Strategy Insights w/ Kieran Flanagan

Feedback on Humane, Limitless, and AirChat: Positioning and Strategy Insights For Early Stage Companies In Part 2 of our conversation with Kieran Flanagan, CMO behind Zapier & HubSpot, we wanted to get back to our roots with some Unsolicited Feedback on the product launches of Humane AI, Limitless, and AirChat. Along the way, we uncovered a few key lessons for any early stage company navigating the complexities of market entry and product development. If you think we’re wrong about any of this, ...

Apr 25, 202427 minSeason 2Ep. 9

The New AI Marketing Playbook Amid Google's Stumbles w/ Kieran Flanagan

The New AI Marketing Playbook Amid Google's Stumbles This week on Unsolicited Feedback, Brian Balfour & Fareed Mosavat welcomed Kieran Flanagan, and within 30 seconds of taping, Kieran dropped a 💣 on us! He’s leaving his role as CMO of Zapier and rejoining HubSpot to lead initiatives at the intersection of marketing and AI! Kieran is driven by the opportunity to define the future of marketing in an AI-driven world, and that naturally became our first topic. As Kieran prepares to dive back into ...

Apr 23, 202457 minSeason 2Ep. 9

Product Lessons from Netflix's "Big Vape: The Rise and Fall of Juul" with Penelope Talbot-Kelly

Product Lessons from Netflix's "Big Vape: The Rise and Fall of Juul" with Penelope Talbot-Kelly In a fascinating episode of our podcast, Penelope Talbot-Kelly & Fareed Mosavat dove deep into the Netflix documentary "Big Vape: The Rise and Fall of Juul." The discussion revealed critical insights that resonate far beyond the e-cigarette industry, touching on fundamental issues relevant to all tech companies. But first, Fareed and Penelope discuss the broader tech landscape, discussing trends such ...

Apr 18, 202441 minSeason 2Ep. 5

Analyzing Google's Rumored HubSpot Buy & The Future of CRMs w/ Penelope Talbot-Kelly & Austin Hay

Unpacking the Google-HubSpot Acquisition Rumors: Implications for the Future of CRM This week on "Unsolicited Feedback," host Fareed Mosavat welcomed Penelope Talbot-Kelly, GM of Platform & Services at DoorDash, and Austin Hays, a veteran in CRM and Martech, to discuss the buzzing rumors about Google potentially acquiring HubSpot. Austin previously joined us to chat about HubSpot’s acquisition of Clearbit. Well, he’s back to help us delve deeper into what this new merger could mean for the CRM l...

Apr 16, 202449 minSeason 2Ep. 8

Erik Allebest of Chess.com: Transforming a Niche Business into a Global Phenomenon

Ever wondered how a game as old as chess could become a global sensation in the digital age? The answer lies in the power of product, growth, and, more recently, AI. In our latest episode of Unsolicited Feedback, Joff Redfern and Fareed Mosavat had an insightful conversation with Erik Allebest, CEO of Chess.com. This episode explores the intersection of technology, human behavior, and ethics in the world of online chess, focusing on how Chess.com leverages AI to revolutionize the game while conf...

Apr 09, 20241 hr 5 minSeason 2Ep. 7

Kipp Bodnar on Marketing Experiments at HubSpot and Harnessing HeyGen to Improve Conversion

In today’s episode of Unsolicited Feedback, Fareed Mosavat, Joff Redfern, and Kipp Bodnar delve into the meteoric rise of Martech tools and the transformative role of AI, with a special focus on the innovative video creation platform, HeyGen. This discussion is very valuable for anyone leading marketing efforts in 2024 and beyond. 🌠 The bottom line: We're currently optimizing AI tools to enhance conversion rates, yet we're still waiting for a new distribution channel to emerge. Could this chang...

Apr 04, 202441 minSeason 2Ep. 6

Kipp Bodnar on LinkedIn's Gamification Gambit - Game On or Game Over?

LinkedIn Games: A Brilliant Move or a Misstep? 🎮🤔 LinkedIn is reportedly working on in-app games, a move that has ignited a wide range of opinions. In our latest episode of Unsolicited Feedback, co-hosts Joff Redfern and Fareed Mosavat, joined by HubSpot CMO Kipp Bodnar, delved into this topic. We’ve shared our thoughts below, and we’d love to hear yours! Tune in next Thursday for more Unsolicited Feedback, where we’ll discuss the growing surge of martech tools. Context: LinkedIn is testing th...

Apr 02, 202426 minSeason 2Ep. 6

Adam Nash Applies Clay Christensen’s Innovator's Dilemma to Modern Fintech

In Part 2, of our Unsolicited Feedback with Adam Nash, CEO of Daffy, co-hosts Joff Redfern & Fareed Mosavat dove deep into the world of fintech, exploring the challenges and opportunities that lie ahead. To frame the conversation, Adam looked to the past, revisiting Clay Christensen's Innovator's Dilemma. For a full summary of the episode's takeaways, join us at UnsolicitedFeedback.co. 0:00 Introduction & AI's Impact on Fintech 17:31 Importance of Understanding Competitors 19:40 Adam's Spicy Tak...

Mar 28, 202459 minSeason 2Ep. 5

Adam Nash Explores the Art of Process-Strategy Fit at eBay and LinkedIn, with a Side of Diet Coke and Legos

Adam Nash Explores the Art of Process-Strategy Fit at eBay and LinkedIn, with a Side of Diet Coke and Legos On the latest episode of Unsolicited Feedback, hosts Fareed Mosavat and Joff Redfern are joined by the esteemed Adam Nash, CEO and Co-Founder of Daffy, a philanthropic platform championing the concept that everyone should get in the habit of giving back. Adam's illustrious career spans across tech giants like Greylock, Dropbox, LinkedIn, eBay, and Apple, and he's widely recognized for his ...

Mar 26, 202451 minSeason 2Ep. 5

Shaun Clowes Analyzes Cognition Labs' Devin & Reddit’s IPO

Shaun Clowes Analyzes Cognition Labs' Devin & Reddit’s IPO We are joined by guest co-host Joff Redfern, Fareed Mosavat, and our guest Shaun Clowes. Today, we dive into two major stories: Devin and Reddit. Join us at UnsolicitedFeedback.co for a full summary! Devin: The Future of Programming or Just Another Tool in the Box? 🧰 This week, Cognition Labs released a video showcasing it’s AI Coder, Devin. Devin promises to be able to handle complex programming tasks with the autonomy that you’d expec...

Mar 20, 202452 minSeason 2Ep. 4

Shaun Clowes (Confluent, Salesforce) Riffs on Waymo, Legos, and Process Advancement

Shaun Clowes Riffs on Waymo, Legos, and Process Advancement This week, Fareed welcomed co-host Joff Redfern, Principle at Menlo VC and former CPO at Atlassian and guest Shaun Clowes, CPO at Confluent and former CPO of Mulesoft at Salesforce, CPO @ Metromile, and Head of Growth @ Atlassian. This week’s Deep Dive drops Wednesday and we’re focused on Reddit & Cognition Lab’s Devin, but our riff this week is simply a classic happy hour conversation. Fareed, Joff and Shaun cover a wide range of topic...

Mar 19, 202442 minSeason 2Ep. 4

Casey Winters Dives Deep Into Prioritization, Second Product Mishaps, Meta & Square

Casey Winters is back with Fareed Mosavat and our guest co-host, Ravi Mehta. In this episode, we're discussing two recent articles from Casey Accidental, Casey’s product & growth blog. In “Wood Grain Steering Wheels,” Casey writes about a misplaced prioritization pattern he sees time and time again. We delve into these prioritization challenges and explore Meta's impressive history of decisive prioritization. Then, we jump into mishaps with second products - understanding signs of trouble and ho...

Mar 14, 202451 minSeason 2Ep. 3

Casey Winters (Eventbrite, Pinterest) Riffs on Whether Consumer Is Back and What It Means for Product Leaders? 🤔

Ravi Mehta teams up with Fareed Mosavat once more. This week, Ravi and Fareed are joined by Casey Winters, former CPO at Eventbrite and growth expert at Pinterest and Grubhub. 🔍 The Big Question for Today: Is consumer tech experiencing a resurgence? With the advent of AI, some believe we're on the brink of a consumer tech revolution. But is this really the case? 🤷 Is consumer back? Sort of… 🤷 The Good News 🎉 People are spending more time online and are more willing than ever to try new produ...

Mar 12, 202440 minSeason 2Ep. 3

Behzod Sirjani and Ravi Mehta Dive Deep on the EV Market Speed Bump for Apple, Rivian and Tesla

Apple's car project is dead, Tesla missed earnings, and Rivian's stock is down. So, what's going on here? We deep dive on this very topic with our guest Behzod Sirjani, our guest co-host Ravi Mehta, and of course, the one and only Fareed Mosavat! We discuss Adjacent User Theory, the problem with Early Adopters, the risks of limited SKUs, and why Apple might want to avoid this commodity market. For a full summary of all of the insights from the episode, head to Unsolicitedfeedback.co!

Mar 07, 202439 minSeason 2Ep. 1