Community Replay for 30 July

Club Unmute is a way you can support the work we do here at Unmute. If you're interested in an exclusive opportunity to learn more with us privately and to check out some of the social events we have, check out Unmute show. This has been an ACB community call. Today's Unmute presents community call was hosted on Tuesday, July 30, 2024. Hello, everyone, and welcome back to Unmute. We have some announcements as usual here at the top. First, I want to let everyone know we're going to do something a little bit different today. We would like to have everyone answer the tech question and then answer or add ask one question. If you have more than one question, please save it for the second go around. We want to make sure that we give everyone the best opportunity to at least be able to get one question answered. We're been ending the show with a lot of people with their hands up that have not had a chance to be able to get their questions answered. So we want to try to be a little bit more strict and if we can get help from you guys to make sure that you answer the tech question and then your first question, whatever that is that you want, and then as soon as that's done, you can put your hand up again. And if we have time to get back around to answer second tech questions, then we will definitely do that. But we want to make sure that everyone at least gets the opportunity to ask at least one question. Also, make sure that you're respectful and let everyone get the same respect that you would want to ask your question. And always remember, there's no dumb questions. The question of the day is, if you're an Android user, what is your favorite Android accessibility feature? Also, I want to let everybody know that there was a iPhone iPad update that came yesterday and, or maybe it was last night, actually. And there has been some issues with Siri. And so if you have not updated yet, you may want to wait a few days and see if that issue gets resolved before you screw up your Siri, if that's something that you are already using. And with that, as always, I got Michael Babcock with me. How's it going, Michael? Oh, there we go. It's going well today. I actually have video and you can actually see me. So that's the positive side of things. Fun fact, I'm using my flashlight for a backlight on my iPhone, so if you're curious how that works, and then I have an overhead light as well. The white thing behind me is my chair. And then there's other items that are darker, that's above the chair, and that's the noise canceling that's available wearing a polo shirt like always. And today we're talking about the digital bites episode that we posted on Sunday. Chris showed an app called Tempo Perfect. So if you're interested in a really cool metronome, I'm not musically inclined, but I'm like, huh, that sounds pretty cool. So I'm going to go download it. But it's called tempo Perfect. It's a fully accessible metronome app from the kind folks over at NCH Swift sound. So if you have any familiarity with audio, you may be familiar with their work. Marty showed you about dark mode and noir, which is a add on he uses in safari. So if you're curious about what is dark mode and how that works, you want to check that out. And then I shared information about the ring video doorbell. So if you're curious about that, give Sunday's episode a listen. Oh, technically working yesterday, we just had her normal banter. Really appreciated that. Talked a lot about how I'm using AI to reach out to VR counselors and how Dimasi did get the approval for his vending route. So if you've been following that journey, go give that a listen as well. On Wednesday, we had a I don't know if I can call Drizza guest anymore. So Adrian shared a posting on the shell phone show talking about texting and emojis. So if you want to know how to text with your blind shell and use emojis, give that a listen. Really good in depth information and valuable. It's also available now in the unmute podcast feed. If you're not subscribed to Shellfone show and you're just like, what are they talking about, this blind shell shell phone show stuff, you can check that out as well. And then of course, we had the replay of last Tuesday's unmute presents call. Before we hand it over to Katie to get the first hand, I do want to remind you because we haven't pushed it much and I think it's very important that you go check these out. So Unmute partnered with blind girl designs and we have created some unmute apparel that includes shirts, aprons, tote bags, sweatshirts, and they have the unmute be heard text and braille on them. And they also have some creative designs that Trisha talks more about in a lot of our podcasts on if you go listen to Sunday's digital Bites episode. The ad at the beginning is Trisha. Trisha giving a visual explanation of the art. So unmute show has a link to that. And Katie, who do we have first? We have Elizabeth first. Elizabeth, go ahead please. Hey Elizabeth, can you hear me? We can. Okay, there was a very good beginning bits beginning basics yesterday by the way. I'm sorry, I'm sorry. Office was what it was, but the bits beginning basic was also very good that Deborah Armstrong did. So if you get a chance to listen to that, that's good. And the one he did yesterday having to do with office is good when it shows up on the podcast. It was interesting. So I used one of the features and I don't have any Android so I don't know anything about that. Okay, so here's my question. I turned on, I use insert f one to turn on keyboard help just to make sure I wasn't losing my mind. And when I hit the key, it told me applications key, which I gather is if its way of saying Windows key, no, nope. Applications Key brings up a context menu based on, okay, so where, okay, so on this keyboard I have got three keys to the left of the spacebar, one of which is the applications key, one of which is the alt key, and the other which is the control key. And then to the right I have four keys, one of which is the applications key, the control key, the alt key, and this other key is the other key, the Windows key that could either be a Windows key or an fn or function key. My suspicion is that it is a windows key if for some reason that keyboard does not have a Windows key on it, because I believe it does. But my problem is this and that's what's leading me to wonder what's going on here. I'm trying to hit alt Windows s so that, so that when I, when I am in a zoom call I don't have to hear everybody joining and leaving. So somehow alt, Windows s is not working correctly. I'm getting, I'm getting comments about, from zoom about things, but it's not functioning correctly. What am I doing wrong? Do we think? And how could I do it some other way? So I don't think you're doing anything wrong. It could be that there are not, or that that's not a Windows key. However, let me get back to you on that because I think there is a setting that I, and I'm looking for it right now. You're using jaws, correct? I'm using jaws. I'm using Windows eleven and I'm using the latest update. All I wanted to do is shut up. So what, you interrupt real quick? Sure. She said there was an application key on the left and right. I highly doubt that. She said on the. But she listed one on the left. Usually the second one to pull up the spacebar is the windows key. And to find out what your keys are, it's insert one, not f one. That is correct. It is insert one, not f one. But I presumed that you mentioned. Yeah, I did insert one. When I hit the. When I hit the key. When I hit one of these keys, it doesn't say anything at all. The one on the. Then that's probably a function key. That's probably. That's what I thought, too. And then on the right, I've got applications and one that says nothing at all. And the control and the alt key, you know, the four keys. So here's. Here's what you do then. And I just found it for you, Elizabeth. If you do Jaws key, V as in Victor, and then type in alerts, there's a option that says announce alerts and it's checked, you can hit your spacebar to uncheck it. Wait, wait, wait. So Jaws tv, and then do I do space? Nope. Jaws tv, and then type in the word alerts and then tap your down arrow until you hear it say. It'll say the exact word. Is announce alerts checked. And if you hit your spacebar, that'll uncheck it. And then you don't have alerts anymore. And you don't have to do that again unless you want to turn them back on. That's terrific. Thank you so much. No worries. What do we got next there, Katie? Stacey, go ahead, please. Hey, Stacey. Okay, I'm wondering, on in zoom, is there a way you can actually save your. Your codes? Not. Not just temporarily in history, but actually save codes? Can. Is there a way to do that? Are you talking about, like, your login information, like username and password? Yeah, like. No, I'm talking about, like, id codes. Is there actually save them? Not on the blind. I'd like to. Not on the blind shell from what I have observed. And if you are able to go to the zoom history, because I know they are doing some updates to the zoom app on blind shell. And if you are able to go to your history of Zoom meetings, you will still need the passcode for the Zoom meeting as well. Just so you know. Right. I know that. I was wondering if there's a way to save them permanently and something. Not that I have found. All right. Hoping I could do that. Yep. Well, just the bearer of news. Appreciate it there, Stacey. Katie, who do we got, please? Stacey, go ahead and raise your hand again so we can go to the next hand so we have enough time and we can get that question answered. Beth, go ahead. Okay. Hey, Beth, how are you? Yeah, I. I did that double tap timeout again and got. Got it to say 0.2 seconds, but it really. It just double tapped. Like, when I double tapped, it just seemed like it, you know, I don't know what's faster or I could do it easier, but then I still. It. I'm. It's still real sensitive to my. Just when I touch it a little bit. So that really hasn't solved it. And last night when I was playing on songs on YouTube and YouTube music, like, I would go to the button save save to playlist, but I would try to double tap and. And it would say something else, like, maybe I'm not facing the phone just right. So what. Yep. So what you need to do is you need to increase your double tap timeout. Don't decrease it to. .2 you want to increase it to something like 0.75 or so, and then that will stop it from jumping to different places when you double tap on the screen. The reason that's jumping to different places, which means it's not activating the button that you're trying to double tap on, is because your timeout is too soon. So when you tap on the screen once and then you tap again for the second tap, it's been too short, so it thinks you want to touch a different place. So it's for someone who can double tap super fast is when you decrease that. I think if you increase it to 0.75, anything above 0.5 should give you a better experience there. Okay. Okay, sounds good. Perfect. Beth, Katie, who do we got next? Desi, go ahead, please. Hey, Desi, how are you? Maybe. Desi. Desi, you are weird. My. My speech was telling me all kinds of weird stuff, so I'm so sorry. You're all good. Anyway, first of all, I. The only piece of Android equipment that I have is my braille sense six mini, and I really don't use the Android things on it. I'm very much an Apple fan girl and all my things are apple. So my question is, and Brad is just going to sigh a big sigh of, I don't know, whatever, but. Because he tried to help me with this a long time ago. But, you know, those of us who are involved in doing Zoom hosting for the ACB community have to fill out that wonderful Google sheet every week with the things that we want to host. And I have tried doing it both with the Chrome app on my Mac and also just with Safari. And neither way is working really satisfactorily for me. Sometimes it works really well, and sometimes I feel like if I don't hold my mouth just right, it, it just does weird stuff. And I was wondering if you have any ideas on just how to make that process easier, because I don't hear anybody else complaining about it, which makes me think that I'm kind of a stupid person, and I know that's not really true. So I have two settings to make to have you go make sure that you enable. And then I have a suggestion. If enabling those settings don't make a difference, okay, what you want to do, first of all, is go into your so go and open the spreadsheet that you're working with. And I believe it's option slash on the Mac, I believe will take you to a search field where you can search the menus in Google sheets, type in accessibility and then down arrow and you should find accessibility settings. In this settings. When you press enter, there will be several checkboxes, one of which is accessibility mode. You of course want to make or screen reader mode, you want to make sure to turn screen reader mode on. So check that checkbox, right? The other one is braille. Even if you're not using Braille, you need to check that checkbox as well because that will give you a more easy to navigate procedure. Or it'll be easier to navigate any Google product with the braille checkbox checked, even if you don't use braille. And I think that's really important to be aware of. So those are the two settings to try. And if for some reason that doesn't make a difference, I highly encourage you to access be my eyes, go to the service directory, choose technology, and then choose Google accessibility. Because what that will do is that will let the Google team see through your camera and they'll be able to tell you this is happening on your screen. But more importantly than them telling you what's happening on your screen and giving you suggestions is it'll be more people showing them, hey, we struggle with this in this tool on the Mac. And then they can add that to an internal bug tracker and be something that Google can experiment. That may not provide you immediate solutions, but as I said, it goes down to explaining to Google some of the challenges that screen reader users face. But again, I think enabling accessibility mode or screen reader mode and Braille should provide you a better experience. Oh, and make sure quick Nav is off when you're navigating, so you may need to press left and right arrow keys to make sure. Yes. Yes. Okay. Michael, this is Brad. Yeah, I don't think we said at the top, but you are doing this on a Mac, right? Yes, she said that. Go ahead, Brad. I did say that, but, yeah, before you do anything, make sure you were signed into Google. Yes. Because if you aren't, it's not going to remember that you did any of that. And the next time you come back, you have to start all over. But you don't want to do too much work. Yeah, but if you do sign in and you do the accessibility settings, then it's good across any device that you use, any browser as long as you're signed in to your account. Yep. Yeah, I did. I did sign into my account and I wanted to stay signed in always, but I couldn't find a place to do that. So as long as you don't sign out, you stay signed in. You do. It's like you. Even if you. Even if you close the app. Yes. Yeah. Okay. You're in forever. Yep. Don't use voiceover commands. That is tag key and arrow key with those things I was doing. But, yeah, but these other things, I'm. You may have even told me those back in the beginning, Brad, but, you know, my brain is getting old, you know, so. But again, if you continue facing problems, I can't encourage people enough to reach out to Google because. Because as I said last week, we, as a. As a collaborative blindness community, have a direct line to Google that the general public don't have. So use that tool while you can. Oh, I definitely will. Thanks so much, guys. Appreciate it. Thanks, Desi. Yeah, good luck. Thanks, Lori. Go ahead, please. Hello, Laurie. Hey, Lori. How you doing? Hi, guys. So I don't. Can you hear me? Yeah, we can hear you. Okay. I want to make sure I'm unmuted because I thought with, with everybody talking on top of each other, I couldn't hear my phone say, you are unmuted. So anyway, I know I don't have an Android device and I don't like them. My personal preference, I prefer Apple products. And it's just because I've gotten used to Apple products since the nineties and I'd like to stay with it. So that's why I don't even want to get a new apple, a new Android phone if I were to upgrade. My question is, how do I empty the trash bin on my SE 2020 iPhone? The trash bin where. Yeah. Are you in a specific. In the mail app? In the mail app, what you would do is open up mail. And then what you would need to do is when you open up mail, if you're in the mail inbox list, you need to go to the top left corner and hit the back button so that you're on the area where all the files and folders are and you want to go down and look for. You could swipe down to the right. Depending on how many accounts you have, there should be one that represents each account, but there should also be one that represents the whole entire mail app. And what you do is click on that. And once you're into the trash area, then on the top right you'll do edit, and then on the left side you'll do select all. And then on the bottom right side you'll do delete. And then it will delete everything in the trash in one swoop. So if you need me to repeat that, because you went, you went kind of quickly, Marty, and I didn't quite catch it. Okay. I caught bits and pieces of it. Okay, so go to go to the top of my screen. Open mail first. Open mail. If you're in the inbox section or any of your mailboxes, you want to go to the top left corner and tap the back button single finger double. Okay, then what you want to do is do a swipe to the right or however you can navigate down to find the trash. Once you do that, you do a single finger double click on that so that you will be in the trash folder. Okay, once you do that, you go to the top right side and you hit edit. Then you go to the left side and do select all. Then you go to bottom right corner and do, depending on your version, it's going to say either empty trash or delete all items. Okay, and that's it. Once you're done and your box is empty, then you want to go back to the top left corner, do a single finger double tap on the back button. You'll be back in your folders list. And what then you want to do is either go back into the folder that you want to check email, or you can go all the way to the top where it says inbox, which would be everything. So if you have, you know, one account, it would be the one account. If you have three accounts, it'll be all the accounts. So. No, I just have the one. I just have one. So then just go back to the inbox and you'll be back in your main inbox where all your email will be. Cool. Thanks much. Yeah, no problem. Good luck. Thanks, Janet, go ahead, please. Hey, Janet. Hello. The only Android device I have is blindfold too, if you want to consider that Android. All right, there you go. And I got a listen to a really cool podcast from Brandon that David Goldfield put out on his list about the meta glasses. Cool, well, thank you. You know what it's called if anybody is interested in wanting to learn more about the meta glasses, he did a really good job. Great. And you get it. You get it as a Dropbox link so you can save it or do whatever you want with it. So awesome. Janet, did you have a tech question or was that it for today? That was it for today. All right, well, thanks, Janet. Have a good day. Christy, go ahead, please. Hey, Christy. Hello. Now, how are you? Good, good. How are you? Good. I just have one question. Where do you find the double tap timeout where you can set that? It's in the voice. If you go to settings, accessibility, voiceover at the very bottom of your screen, you'll find it's the very last option. Okay, that works. Thank you. You're welcome, Christy. Thanks a lot, Lynn. Go ahead, please. Lynn, how are you? Hi. So I don't use Android devices at all, so that takes care of that. My question, sorry, Android users, my question is I just need a very basic answer because that's all there's time for. Okay. But I have windows ten. This is not my primary machine, but I do have Windows ten and I know that I need to upgrade. So what I want to know is I don't care about my files, I'll take care of them. I do, however, care about my settings. And I hear people talking about ghosting and all this of your machine. What kind of what program? I'm pretty basic user. I don't have a lot of. A whole lot of knowledge. Is there a basic program I can use just to preserve my settings? So if you were already on Windows eleven, the answer would be yes, and that would be Microsoft themselves. Because when you sign into an account, you can bring over your settings. Some settings are brought over from Windows ten to Windows eleven. And if you directly upgrade the computer, most of your settings should come over as well. I'm not aware of a tool to just back up settings. Someone else might have some familiarity with that. But once you are on Windows eleven, anytime you sign into another Windows eleven computer, you'll be prompted to enable the settings that you've already set on that computer. I know that doesn't quite help you, but hopefully that answers a little bit for you. Okay. Okay. Oh, go ahead. Sorry, sorry. Go ahead. I was just going to say, if you haven't gotten your new computer yet, I would highly suggest talking to Marcy at computers for the blind because you're a new computer. That's the thing. It's. I'm upgrading. Yeah. Just the operating system? Yes. Unfortunately, I don't want to, but I have to. So it's like my Internet. I have my download sound, or when I. When something goes into my downloads folder, it'll make a sound. Do you know if that's particular setting? I really want to keep that. Do you know, are you using chrome or edge chrome? So that actually should carry over when you sign into the chrome account, if you even have to sign in, because when you upgrade your Windows computer, it should keep you signed in. So you shouldn't have to worry about that. Okay. All right. Thank you so much for your help. Beautiful. Thanks a lot. Good luck. Thank you. Eugenia, go ahead, please. Hey, Eugenia. Hi. Good morning. Good morning. I have a question. I need to replace my old memory or thumb drives, and if you can recommend one that has USB C or a Mac. And so I can put everything, you know, from the Mac or the iPad. So thumb drives are great. They do have ones that have regular USB A and USB C. I would recommend that, taking a look at the sandisk ones, they typically are really good and they're still cost effective. I will also say that it might be a good option to get a small, portable regular SSD hard drive because they're USB and you get a lot more bang for your buck, typically. I mean, if you're a looking to have like one space to have a lot of room. If you've got a new phone, you got a computer, an iPad, and everything's on USB C, you'll be able to get a really awesome SSD, external USB C hard drive, anywhere in the range of about, I would say like $60 to $100, depending on where you look and when you look. And you're going to be able to probably get a terabyte of space for that. So where on a thumb drive you'll probably get, you know, 128 gigs, 256 gigs. You know, I also heard about the. Somebody was talking about a micro SD card. Those are old. You probably don't want that. Unless that's all you have now. So the one you say, yeah, can you please repeat the name of what are the one, the card that you're. If you're looking for a USB, like a small thumb drive type of drive, I would suggest Sandisk. If you're looking for a SSD, like an actual hard drive, then there's a bunch out there. Western digital is got pretty good prices. There is, Michael, you have a couple really good ones. What were the ones you're using? But. So you do recommend the SSD card, right? No, an SSD hard drive. Hard drive. Okay. Yeah. That just means solid state hard drive, which means no moving parts. It's much faster, and there's a lot less chance that it will actually physically break. Thank you so much. I appreciate that. Thank you all. And, Michael, I heard about that. You talk about the cane, the urban explorer. Yes. I'm receiving that. Maybe tomorrow or the day after I order one. That is awesome. I'm glad to hear that. And hopefully you enjoy it. I hope so, too. Good luck. I have to report back and let us know how you like it. Yeah. Thank you so much. Yeah, no problem. For those who are curious, you can listen to today's double tap episode to hear an interview that I did with Dave from the werewolf cane, a werewolf company, and we talked about their new cane that they have called the urban explorer. Katie, who do we got next? We have Brad and clubhouse. Hello, Brad and clubhouse. Hey, Brad and clubhouse. Jane on stage. Go ahead, Jane. Hey, Jane. Hello. So, yes, I have used Android devices far as 2012. I remember my first nexus seven tablet with the. I used to call it ice cream sandwich. I don't know what happened to the dessert names. Yeah, they stopped the dessert names. I think they thought people were starting to get fat, so they decided they were going to slim it up a little bit. Then I moved to the Samsung Galaxy S four. Good old phone. I don't know if they did. They still have Touchwiz because I hated Touchwiz. Nope, they've removed Touchwiz. It's now under one UI, which you can change the launcher on that as well. Yeah, that's how long. And then the real tablets have Android. And do I use them? I know how to. I don't, but I'm all too familiar with all the settings. I was there in the era when eloquence was still available, and it's still. It's not there anymore, is they don't. Didn't update it. Yeah. So you cannot use eloquence on newer Android devices. That is correct. So. Okay. Yep. I still have mine, though. That's odd. Yeah. But if you're using a newer. So, for example, the Pixel eight, you can't, even if you own it in Google Play Store, it's not supported on the device because it's a 32 bit app, and the Pixel eight are 64 bit only. Oh, that's how far. That's interesting. So then the braille tablets, I can still use Android eloquence on the braille sense. That's weird. Probably because they're running an older version of Android and they support that older software. Not for long, though. Yes. Yes. Well, thanks, Jane. Appreciate it. Thanks, Jane. Next we have phone number 50, one ending in 974 Kentucky, I think. Oh, they just put their hand down. Okay, we're gonna go with this. Sorry. Oh, okay. I lowered my hands back. But anyway. Okay, in answer to the question first. Well, this phone that I'm talking on, it's a flip phone, so I'm assuming that's Android. I don't know. It's definitely not apple. Also, I used to have the Samsung tablet, Galaxy tablet, but then it died about two years ago, give or take. I don't know what happened. I guess I was trying to read email. There'd be times, you know, let's say the battery died and I didn't charge it up. And then when I charged it, a whole bunch of emails would come in at once. It would make this, you know, when you get an email and it was a whole bunch of sound, like music boxes playing or something. And I guess it caused it to die. My question, I want to send somebody an mp3 file in an email. I've got this ipod touch where I can record something and probably send it to my email. Would that be possible? Would that be considered an mp3 file? It's typically not going to be mp3 unless you go into the settings of the app that you're using to record and change those to store as an mp3 file. What you can do, and I would do this because I think it would be faster, is when you record your audio and you want to send that to someone, or if you open the file on your iPod touch, if there's a share button, then you should be able to tap share and then tap mail and then just put their email in. You don't need to send it to yourself and then send it to them. Just put in their email and then it'll send right to them. Okay. All right. Thank you very much, Teresa. Of course. Have a beautiful rest of your day. And, Katie, who do we got next? We have Abraham. Go ahead, please, sir. Hey, Abraham, how you doing? Hello. I'm good. Hope you're all. Thank you. Thank you. So Android. The last Android phone I had was the HTC hero back in 2011. Wow, that was a while ago. Yep. Then I went to the four s iPhone and never looked back. Gotcha. So I just had a couple of questions. Logitech support. Do you by any chance know if there's an email address that I can contact for Logitech support, particularly keyboard? I can also tell you, you can look in the be my eyes app and see if the phone number is there and try and call if you find an email out of out of country. I don't think that works. Yeah, that can get expensive for sure when your international calls. But I'm looking, I'm not seeing an immediate email for them but someone might have some one for you. I did do a quick google search. You can go to logitech.com en us support HTML and that looks like you may have a place where you can open a support ticket with Logitech there. Yeah, it doesn't work really well or they weren't able to really help me on that. I'm trying to have an old keyboard k eight and I like the function shortcuts for it because it turns the arrow keys into page up, page down. Oh, main end makes a real compact and the function in the right control is like application ski and I got in, I got a new keyboard thinking oh, they obviously going to keep that lovely function and they did not. So I'm hoping to find a keyboard that keeps that sort of layout. So you're looking to do function key? What for applications key function key and then control function control. Huh. So I wonder if power toys on Windows would let you assign a function key control keystroke to be your applications key. That's where I would start looking at it. Yeah. I don't think it would work with the external keyboard though because of the function. It does work with external. The problem that I think because I use it with my mx keys to reassign an applications key, I use the right windows key to be my applications key. The problem that I think you would run into is using function and another key. I think power toys only let you assign one key, not two keys, to be an alternative. Okay. Okay. Yeah. The other solution is to look up the it's not going to be the most accessible. So I highly encourage using a service like IRA or someone else that can remote into your computer, but you can download the logitech software for that keyboard and that might give you the ability to reassign keys. Yeah. It's not accessible. I didn't ask anyone. Felt if I can ask another quick question. So I got, I was going to say if you could raise your hand because we do have a few hands and bring that one up, be fair to everyone. Appreciate that. Thank you very much. Thank you. Thank you. Next, Katie. Next we have rich. Go ahead, please. Rich. Hey, Rich. Hey, Rich, how you doing? Rich, we don't hear you. You sound like you're in a tunnel. Rich, we cannot hear you. I'm not sure if you're using a headset and you need to pull your microphone down, but maybe try leaving and coming back. Is this any better? Yeah. There we go. We can hear you. Yep. Sorry about. Anyway, I only Android device I have is my blind shell and I'm very happy with it. In answer to Stacy's question about saving the id numbers and zoom on the blind shell, you can sort of halfway do that. What you do is you go into your applications, go to communications and I go to zoom. You go to join a meeting and then there's a thing in there that says recent meetings and you click on, hit your ok button and click on that and that's going to have a handful of your recent zoom calls that you, that you went on to. And if you hit the id number, let's say for example, on today's call it's got the unmute. You hit on that, it will say preparing meeting and it'll let you in. The only thing is you have to still put in the six digit password. Yep. Yep. So unless you've got a way of saving those passwords or writing them down or recording them or. I don't think they change. But, and it's kind of a long way around. It's a lot easier just to click on the email link. But if somebody wants to do that, the id number, that's where you can at least find the id numbers. Perfect, rich, thank you. Appreciate it. And the other caveat to that. Yeah. You have to remember which id number goes with which zoom meeting too. So keep that in mind as well. So thank you, Rich. Appreciate it. Next we have Greg. Go ahead, please. Hey, Greg, how are you? All done. Gregory, right? Yep. Yes. Okay. I'm not an Android user, but I am glad that 18 is going to have our rcs. That's going to be great. Yes. I'm going to connect a microphone to my 14 pro. Those connectors on Amazon or are they, do they work lightning to USB? And they say some of them have a charging port too. Yep. I got your email and I meant to respond to you but life. So apologize for not getting back to you there Greg. So what I can tell you is I recommend I don't like the Apple camera connection kit. It's a little cheap to me, but it's expensive if that makes sense. I feel it's cheaply built if you there's one and I forget the exact model. But it's a Belkin and what that will let you do is plug in a USB and a lightning so you can charge your phone. So ultimately yes, there are some out there. Look up the Belkin one for lightning and USB and that way you can charge your phone while you use the microphone and then any standard USB microphone will work and then you can plug your headphones into the bottom of it. So you want to find a microphone that has a headphone jack on it as well. That way you can hear voiceover and voiceover isn't picked up in your recording. I recommend the ATR Alpha Tango Romeo 2100 X which is the one that Sean used for years on double tap. And I used one for quite a while as well. And one other thing I will suggest, well let me ask you, what kind of phone do you have? The 14 pro. So you know, once you figure out your microphone setup and what you wanted to use, what you decide to use and all that stuff, another thing that you can also do is buy a Magsafe charging puck and you can click it on the back of your phone and then you can be charging your phone while you have a microphone plugged into it as well. Yeah, I got it. I got an anchor lock so I think I use that a lot. Yeah, you don't need one that charges the phone, you just need a lightning. Lightning to USB C adapter. Okay, thanks guys. Yeah, no problem. Good luck. Next we have Ann. Go ahead please. Ann. Hey Ann, how are you? Can you hear me? I can hear you. Computer audio unmuted video off. Okay. I may have asked this question before, but Pam has tried to help me somehow. My name has disappeared from Zoom and it comes up as iPhone and we think it's something that's not accessible because we've tried to change my name back to Ann and it won't let us do it. Pam, if you want to chime in, you can explain it better than I can. So I have. You know how to do that? Yeah. Sign into your zoom account. If you open the zoom. If you open the zoom account, she doesn't actually have a zoom account. We try to let you do that. You might have to do it online. Sometimes you got to go on a web browser, set it up the first time, and then after that you're good. So. So really that's what it is, is because your phone is named iPhone and because Zoom doesn't know how to address you, really what you have to do is get that account created somehow, and that might mean going to Safari and going to zoom us if it doesn't let you create an account in the zoom application, and then you would open the zoom application and sign in and it will display the name that you use in your Zoom account. Get that, Pam? Yeah, but we tried all of that. We. Well, now, I don't know that we went on the website, but we didn't know we tried to do it from the Zoom app. Yeah. You're gonna have much better luck if you go on a web browser and actually create an account and then do it from that way. Because then anytime that you log into Zoom, it's going to pull the information from her account, not her local phone, if you understand what I mean. So once she logs in the first time, then it's going to pull it from her account that she created. It's not going to just go, oh, we just know you as an iPhone. It's going to show your name and stuff. So for clarification, when I open Zoom and I'm not signed into an app. I see. Welcome. Get started with your account. Join, meeting. Sign up or sign in? Yep. So we're good. So I typed in sign up and then you put in your age. It said, verify your year. We. We did that a couple of years ago through Katie. Can we mute Gregory, please? Thank you. I did. So. So you did this a couple of years ago? Is that what I heard? Yeah. Try to change up, going to the Apple store. And they did it for her, but it's out again and we can't. I would try going through the process again. She had to reinstall her Zoom app. It's what happened. What messed it up. Got you. So. So, number one, if it's been a couple of years since you guys tried to sign up for an account, try it again. That. That's what I'd suggest doing. You also can go to general. Hold on, I want to see if I'm telling you truthfulness. Yes. So if you go to settings and then you go to general, and then you go to about. You'll see an option that says, name iPhone button. If you double tap on that name iPhone button. That'll put you in an edit field and then you can flick to the right once and there's a clear button. If you double tap that clear button and you write in your name and I'm going to write Michael because mine said Michael's iPhone there and I write in Babcock there. And then in the bottom right hand corner is a done button and then Zoom is going to just pull that name as well. So again, settings general about and then name at the top and hopefully that helps you and give that a try. Let us know and that that would, should work. So you don't have to Zoom account now. Well, we'll, I'll call you after, after hours and we'll discuss. Okay, thanks. Yeah. Who do we got next? Katie, we have anissio. Go ahead, please. Anacio. Hey, Nicio, how you doing? Thank you, Katie. Thank you guys. And thanks for, for this wonderful service you provide. I use an iPhone, but I do teach the blind child classic too. And I'm wondering if you, off the top of your head if you remember how to make. I copied all my contacts or clients contacts to the, to a micro sd card, but then I wanted to make the micro SD card the default storage for new contacts. Is that a way of doing that? No, you have to export the contacts to the micro SD card. They are not stored on the micro SD card. They're not. So any new contacts then we'll. That is correct. They're, they're stored in the phone itself. And so if you add new contacts, what I tell clients to do is if you add a new contact to your phone, go do an export of your contacts. That way it's always up to date. It is inconvenient, but that way your con. And then that export by default will go to the micro SD card. If there is a formatted micro SD card in the phone. Right. It will just add the new contact or just do a new export. It will do a new export with all of the contacts, including the new one. One. Okay. And then the other one of the reasons I want to do this is because I wanted to, the device is not working properly. So I want to do a factory reset then to recoup to get those contacts back. Is that an import feature then? Yep. So under the contacts menu, from the main menu, there's import contacts. And that'll bring up a list of all of your backups on the micro SD card. So you want to find the one that matches with the date of the latest contacts that you export. Oh, I see. So every time you export, it creates a new file. Yes. Okay. And you can go into the file manager and delete those older files if you want. If that's what you need to do. Does just add another step of things that you need to keep track of. Right, right. And lastly, before doing the factory reset, is it advisable to remove the memory the matter the factory reset only affects internal memory. It does nothing with the external cards. Okay. All right. Thank you. Thank you so much. I appreciate it. Good luck to you. Thank you. Let's go to clubhouse, Brad. All right, we got Robert on stage. Go ahead, Robert. Hey Robert, how are you? Hello, good morning. How are you? Good morning. Good, thank you. You're fine, Robert, how's it going? Yeah, good, great. I'm using Windows eleven. I use NVDA as well as jaws. Last two months. I am not able to uninstall any program nor reset because since I am not able to uninstall, but I am able to install any program, new program, but I am not able to uninstall. Whenever I go for that I get the message settings not available. Something like that. So I try to reset again. I am getting the same message settings are not available like that. Kindly help me with this. Thank you. So I cannot help you with this, but I can give you a resource that will be able to help you if. Do you use the be my eyes app on your phone by chance, Robert? No, so far I haven't tried. Okay. I recommend downloading it because then what you can do, and I know you're not in the US so you can. No, I'm in us. I know you live in Arizona. I got you. I thought I heard that you were in India. So I apologize about the confusion. So two things. Number one, if you download be my eyes, you can directly connect to Microsoft and they can take a look through your camera and say, hey, this is why the settings isn't, isn't letting you remove applications. That would be the fastest way to get that help. Or you can look up the phone number for the disability answer desk for Microsoft. Thank you sir. No worries. Thanks a lot, Katie. Who's next? Well, we've been through all of our first hands and I have three repeat hands and it's eleven minutes to the hour. Let's try and knock those out. Okay, Abraham, go ahead please. Welcome back. I just want to also comment for and what you can also do is in the Zoom app you can click join meeting. It'll ask for a meeting id, just type in any of the SAP meeting ids and type in a screen name there. Once you done that once, the next time you click a link in the like email, I don't give that name that you type that in. That's awesome. Thank you, Ibrahim. And then you had a question. Yes. So hardware have an older computer and there is something that's causing my computer to restart randomly a couple of times a day. Is there any accessible way to figure out what that is? Like a hardware monitoring? Yeah, it sounds like it is a hardware issue. Possibly. Is this Windows 1011? Interesting. Yep. So I'm not aware of one, but I'm going to point you, Ibrahim, at disability enter desk because Microsoft might have a tool that they can run on the computer that can help you with figuring out what's causing the computer to randomly restart. That's where I would start personally, and I'm not saying that it is, but there is a possibility it could be the hard drive. So I would suggest backing up your data immediately so that if anything goes wrong or they have to reformat or any of those things that at least you got all your stuff backed up. I got mine set up so that the solid state, my main drive, every, all new Windows and programs on there, every other drives have the actual information. So there you go. And then remember, you can call disability answer desk through be my eyes for free. So you don't have to worry about international calls with that as well. Oh, cool. Thanks. Yeah. All right. Good luck. Let us know how it goes. Elizabeth, go ahead, please. Yeah. Okay, so I have to report that I did insert v and then I down arrowed and I turned off announcements and I hit okay. And then I left Zoom and I came back in and it says that I've got the announcements turned off and yet I'm still hearing people coming and going. So I don't know whether it simply didn't apply to those announcements, but that's my report. All right. Reach out to Vispero and they can provide more assistance as well. Then maybe this isn't. Yeah, I should, I should talk to them about it. And also for ever he, make sure that you run every antivirus and spy checker you can on your system because everyone, I just had that happen to me, and I didn't end up having any spyware or antivirus. It wasn't a good story that ended well. So be careful with radical suggestions that come out of the Microsoft help desk. That's all I've got to say because I've got a dead computer. That's not good. Well, glad to hear that. Well, not glad to hear that, but appreciate hearing your experiences there. Even the Microsoft help desk can sometimes tell you things, which will take a car that is sort of running and turn it into a pile of junk. And I now have a pile of junk, so I'm not really all that with what they did. Thank you. Definitely give your feedback to their management team because that's the only way they can improve. Katie, who do we got next? Lori, go ahead, please. Hey, Lori. Hey, guys. So I have a feature phone that I want to move the contacts from into my iPhone. But the problem is I lost the battery to that phone. So can I still export my contacts to my iPhone and if so, how? Nope, not unless you have the. Do you have the charging cable and does the phone power on? I have. I have the charging cable, yes, but it does not power on. Then no, you cannot transfer your contacts to your iPhone. Is that an old iPhone? No, she said it's an old. No, it's not an iPhone. It's a flip phone. Yeah. Unfortunately, if you can't get it on, then no luck. No. Okay. All right. Well, that was my second question. Thanks. Yep, no problem. And we did hit it at 5420. So really appreciate Katie's help and Brad's help today. Each of your participation. And Marty, you want to wrap it up and remind people how they can reach out to us. Yep. Thanks, everyone. If you would like to check out all the things we have going on besides here, you can look at our website. Our website is unmute show, and that's where we have all the other shows, shows that we do, all the new merch that we have and everything else. So check there for all of what we've got going on. And if you want to ask us any questions, comments, or anything like that, you can email us at feedback unmute show. Brad and Katie, thanks for everything. We always appreciate it. And we appreciate you guys for being here. And everybody have a great week.