375. Stacy Sifleet on Customer Value Strategy

Stacy Sifleet, an alum of A.T. Kearney, helps manufacturers, distributors and service-based companies improve their profit through targeted price strategy while providing customers with the services or products they want. 

She is here with me today to explain how she implements and improves customer value strategies.

01:34: How customer value applies to the B2B realm

07:54: Defining groups of customers by profitability

11:39: Communicating the tier status to the customer

16:34: Maintaining service levels across tiers

21:29: How an annual performance review adds value to a client

You can email at stacy@pricingvelocity.com, visit her website, PricingVelocity.com, or reach out on LinkedIn.

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