Delighting Customers, in Hard-to-copy, Margin-enhancing Ways With Gibson Biddle
How do you figure out what works? On this episode, we have Gibson Biddle, a speaker, advisor, and teacher who is the former Vice President of Product Management at Netflix. He’s been involved with many startup companies to help them develop products, and today we’re talking about consumer science, metrics, and experimenting our way through work and life. Data and consumer science: “I don’t care what they said, I don’t care what it looks like, I just want to see the data.” These were a former bos...