UnHacked - Cybersecurity Made Simple for Small Businesses

88. Garbage In, Business Gone: Using AI Productively Without Handing Hackers the Keys

Hosts: Justin Shelley — https://www.phoenixitadvisors.com/ Mario Zak i — https://www.mazteck.com/ Bryan Lachapelle — https://www.b4networks.ca/ Joshua Holloway — https://7thdi.com/ AI is the most powerful tool your business has ever had access to — and one of the most dangerous if you don't know what you're doing. In Episode 88 of UnHacked, Justin, Mario, Bryan, and Josh pull back the curtain on what AI really is (hint: it's math, not magic), how to use it to multiply your productivity by 10–50x...

87. The AI Starter Kit Every Business Owner Needs — Before Your Competitors Beat You to It

Hosts & Guests: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Mario Zaki — Mazteck IT | https://www.mazteck.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ Joshua Holloway — 70i Technologies | https://7thdi.com/ What if you could get 10x, 20x — even 50x — more done in your business without hiring a single new employee? In Episode 87 of UnHacked, the hosts kick off an all-new 12-episode series dedicated to helping business owners harness the power ...

86. Your Business Has No Plan for When It Gets Hacked — Here's How to Fix That

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Mario Zaki — Mazteck IT | https://www.mazteck.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ Most businesses don't have a plan for when they get hacked. Not if — when . In Episode 86 of UnHacked, Justin, Mario, and Bryan dig into one of the least glamorous — but most critically important — topics in cybersecurity: policies, procedures, and incident response planning. Here's the hard truth they unpa...

85. They're Already Inside: How Hackers Live in Your Business Undetected for Months

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ Mario Zaki — Mazteck IT | https://www.mazteck.com/ What if someone was already living in your business — watching everything, stealing data, using your resources — and you had absolutely no idea? In Episode 85 of UnHacked, Justin, Bryan, and Mario tackle one of the most overlooked gaps in cybersecurity: logging, monitoring, and detection . Most businesses (...

84. The Vendor You Trust Most Could Be Your Biggest Security Risk

Hosts: Justin Shelley — Phoenix IT Advisors: https://www.phoenixitadvisors.com/ Mario Zak i — Mazteck IT: https://www.mazteck.com/ Do you know exactly which vendors have access to your business systems, your data, or your network? If the honest answer is "not really" — this episode is for you. In Episode 84 of UnHacked , Justin Shelley and Mario Zaki tackle one of the most overlooked threats in cybersecurity: vendor risk and third-party access . This is the 10th installment in their deep-dive mi...

83. Your Business Is in the Cloud — But Is It Actually Secure?

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Mario Zaki — Mazteck IT | https://www.mazteck.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ You moved your business to the cloud to simplify things. But what if that move actually increased your risk — and you didn't even know it? In Episode 83 of UnHacked , Justin, Mario, and Bryan pull back the curtain on cloud and SaaS security — the ninth installment in their 12-part Cybersecurity Basics serie...

82. Your IT Company Is Probably Not Patching Your Systems — Here's How to Catch Them

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Note: Co-hosts Mario Zaki and Bryan Lachapelle are absent this episode — they're representing their firms at a trade show in Dallas. Did you know there are 130+ new cybersecurity vulnerabilities discovered every single day? That's nearly 50,000 last year alone — and the number is growing exponentially, fueled in part by AI-powered attacks. In this solo episode, Justin Shelley breaks down one of the most overlooked a...

81. The Digital Wild West: How the Death of the Network Perimeter Is Leaving Your Business Wide Open

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ Your firewall is not enough anymore — and your IT team may not be telling you that. In Episode 81 of UnHacked, Justin and Bryan dig into one of the most misunderstood concepts in cybersecurity: the network perimeter. It used to be simple. Put a firewall on the edge of your network, install antivirus, done. But that world is gone. Today, your data lives in M...

80. Your Employees Are the Vulnerability: The Truth About Email Scams, Phishing, and the Human Risk You're Ignoring

Hosts: Justin Shelley — Phoenix IT Advisors | https://www.phoenixitadvisors.com/ Mario Zaki — Mazteck IT | https://www.mazteck.com/ Bryan Lachapelle — B4 Networks | https://www.b4networks.ca/ What does it take to lose $50,000 in a single email? Not much. A spoofed address. A busy CFO. A wire transfer that clears before anyone realizes what happened. In Episode 80 of UnHacked, Justin Shelley, Mario Zaki, and Bryan Lachapelle dig deep into one of the most financially devastating threats facing bus...

79. Your Backup Strategy Is Probably Broken (And It Will Cost You)

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Think your business is protected because you're paying for IT services? Think again. In this eye-opening episode, three cybersecurity experts share real horror stories of backup failures that cost businesses everything – from tape backups that never worked to QuickBooks files that vanished when needed most. You'll discover why modern backups are more comp...

78. The Real Perimeter: Why Every Device in Your Business Is a Target

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ What happens when your laptop gets stolen and you forgot to lock it? In this episode of UnHacked, our hosts dive deep into endpoint security - the real perimeter of your business in today's digital world. Justin, Bryan, and Mario explore real-world examples of how endpoints (computers, phones, VPNs, smart devices) are compromised and share practical CEO-l...

77. The Hidden Cyber Threats Lurking in Your Business (That Your IT Guy Doesn't Even Know About)

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ You can't secure what you can't see. In this critical episode of our baseline security series, Justin and Mario expose the dangerous reality of "shadow IT" - the hidden software, devices, and vulnerabilities lurking in your business that could be costing you everything. From TeamViewer installations left wide open to former vendors still having backdoor access years later, discover why even the most ...

76. Courts Can Now Use Your ChatGPT History Against You (And Other Identity Nightmares)

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Episode 76 kicks off a comprehensive multi-part series on baseline cybersecurity with a deep dive into identity and access control. The hosts reveal why courts can now pull your ChatGPT conversations in legal proceedings, and break down the critical difference between passwords and passphrases. Learn why shared accounts are a business owner's worst nightm...

75. Governance, Frameworks & Compliance: Your Business Survival Guide

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ In this episode, Justin and Mario dive deep into why "I didn't know" isn't a legal defense when your business gets hit with a cyber attack. Using a realistic scenario of a 60-employee manufacturing company facing $180,000 in losses from ransomware, they explore how delayed IT decisions can devastate businesses overnight. The hosts kick off a comprehensive mini-series on cybersecurity governance, fram...

74. The AI Trap That's Making Business Owners Dangerously Complacent

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ After a two-month hiatus, the UnHacked team returns with hard-earned lessons from 2025 and critical predictions for 2026. When their scheduled guest no-shows, Justin, Mario, and Bryan deliver an unfiltered discussion about the dangerous complacency creeping into business security. Mario reveals how AI is making business owners go "on autopilot" with poten...

73. Microsoft Engineer Reveals: How AI Can Read Your Entire Database (In Plain English) - with Faiz Gouri

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Faiz Gouri - https://www.linkedin.com/in/faizgouri/ https://modelcontextprotocol.io/ Microsoft Senior Software Engineer Business owners, your data just became incredibly powerful—and potentially dangerous. Microsoft engineer Faiz Gouri reveals the Model Context Protocol (MCP), the breakthrough technology that lets AI read and analyze your entire bu...

72. Why Your Cybersecurity Training is Making You LESS Safe - with Craig Taylor

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Craig Taylor - http://cyberhoot.com/ Your cybersecurity awareness training might be sabotaging your business. Recent studies show traditional "gotcha" phishing tests actually increase clicks and create disengaged, apathetic employees. Craig Taylor, CISSP-certified cybersecurity expert with 30 years of experience and co-founder of CyberHoot, reveals...

71. HIPAA Violations: From $141 to $2.1 Million Per Record Exposed - with Milan Rogers

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Milan Rogers - Complete Healthcare Business Consulting - https://chcbconsulting.com/ Healthcare practices face the highest cybersecurity costs of any industry - averaging $10.93 million per breach. In this critical episode, healthcare consultant Milan Rogers reveals why medical records sell for $250-$5,000 each on the dark web and shares the devast...

70. Unlicensed and Dangerous: The IT Industry Secret That's Putting Your Business at Risk - with Robert Cioffi

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Robert Cioffi - https://www.progressivecomputing.com/ The IT industry has a dirty secret: anyone can hang a shingle and call themselves a cybersecurity expert. No license required. No proven competency. No oversight. In this eye-opening episode, cybersecurity veteran Robert Cioffi returns for his third appearance to expose how this unregulated wild...

69. Windows 7, Zero Backups, and $24K Down the Drain: A Cybersecurity Horror Story

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Bryan Lachapelle - https://www.b4networks.ca/ A real cybersecurity horror story unfolds as Justin reveals his most shocking discovery ever: a 34-computer business paying $2,000 monthly for IT services while receiving literally nothing in return. Windows 7 machines, zero backups, no antivirus, failing systems, and unlicensed software - all while the business owner believed they were protected. In this Halloween special episode, Justin and...

68. The ADA Website Lawsuit Trap That's Bankrupting Small Businesses

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Small businesses making under $500K are the #1 target for ADA website compliance lawsuits - and most business owners have never heard of this threat. In this eye-opening episode, Justin and Mario break down the "digital ambulance chasing" epidemic that's forcing small businesses into $5K-$20K settlements for website violations they didn't know existed. You'll discover why having a website makes you a...

67. The $10 Million Cybersecurity Mistake That Could Destroy Your Business Tomorrow

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Nevada's state government has been crippled by ransomware for nearly a month with most systems still down - and it's a wake-up call every business owner needs to hear. In this eye-opening episode, Justin and Mario dissect what makes some organizations recover quickly from cyberattacks while others remain paralyzed for weeks. From Marriott's impressive ransomware response to Nevada's ongoing nightmare...

66. Turn Hackers Into Your Security Team - with Grant McCracken

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Grant McCracken - https://darkhorse.sh What if the best way to secure your business was to invite hackers to attack it? In this eye-opening episode, ethical hacker Grant McCracken reveals how bug bounty programs are revolutionizing cybersecurity for businesses of all sizes. Grant explains how his company Dark Horse Security makes these powerful sec...

65. 80 Clients, 2,500 Computers, 100% Encrypted: A Survival Story Every CEO Needs to Hear - with Robert Cioffi

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Mario Zaki - https://www.mazteck.com/ Guest: Robert Cioffi - https://www.patreon.com/CyberRISE and https://cyberrise.org/ In July 2021, Robert Cioffi's MSP business was completely destroyed in 90 minutes. 80 clients, 200 locations, 2,500 endpoints - 100% encrypted by ransomware through a zero-day exploit. But this isn't just another breach story. It's the blueprint for what every business owner needs to know about frameworks, community, ...

64. The Hidden Threat: How Vendor Breaches Can Destroy Your Business - with Jolie Grace Wareham

Hosts: Justin Shelley - https://unhackmybusiness.com Bryan Lachapelle - https://www.b4networks.ca/ Guest: Jolie Grace Wareham, CEO of Protosec - https://protasec.com/ Your vendors could be your biggest cybersecurity weakness. In this eye-opening episode, cybersecurity advisor Jolie Grace Wareham shares a real case where a small business lost a significant five-figure sum when their vendor's email compromise led to fraudulent payment instructions. Learn how threat actors lived undetected in a ven...

63. Everything Is a Data Problem: How AI Is Creating New Business Risks - with Jocelyn Houle

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ Bryan Lachapelle - https://www.b4networks.ca/ Guest: Jocelyn Houle - https://www.jocelynhoule.com/ Small businesses are racing to adopt AI, but most are unknowingly creating massive security vulnerabilities. In this episode, veteran AI expert Jocelyn Houle reveals why "everything is a data problem" and how companies are accidentally exposing customer data, intellectual property, and sensitive information through AI implementations. From ...

62. How Elderly Scams Could Destroy Your Business and Family Wealth - with Jocelyn King

Hosts: Justin Shelley - https://www.phoenixitadvisors.com/ | Mario Zaki - https://www.mazteck.com/ Guest: Jocelyn King, "Queen of Online Safety" - https://www.smarteronlinesafety.com/ In this eye-opening episode, cybersecurity expert Jocelyn King shares her harrowing personal story of being targeted by cybercriminals for years, losing over $500,000, and how it led to her mission of protecting others online. The conversation focuses on a critical but underserved area: protecting our elderly commu...

61. When Six Figures Nearly Vanished: A Real-World Guide to Protecting Your Business from Wire Fraud The Reality Check Every Business Owner Needs

60. The Brutal Truth Your Cybersecurity Is Probably Worthless - with Adriel Desautels

59. Your Factory Is Wide Open: How to Lock Down Connected Machines Before It’s Too Late with Tory Bjorklundy

Your Factory Is Wide Open: How to Lock Down Connected Machines Before It’s Too Late Legacy machines were never designed to be connected—or protected. But in modern manufacturing, connectivity is a must. So how do you protect your business when the shop floor is now on the network? In this episode, Justin talks with Tory Bjorklund, manufacturing consultant and author of Digital Transformation Guidebook , about the surprising ways attackers exploit connected machines, what most companies still get...