Developing A Human-Centric Approach To Loyalty w/ Jodi Rausch & Hannah Sherwood
Sep 14, 2021•33 min•Season 4Ep. 3
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Episode description
In today's episode, Jodi Rausch and Hannah Sherwood join Julian to discuss having a human-centric approach to loyalty. Hannah is an associate director of design, and Jody is the senior practice director of the Integrated Loyalty Solutions team, both at PK. As experts in their field, Hannah and Jodi share strategies to appropriately use data to improve customer experiences and how you can bring brand value to life between customer transactions.
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