Travel Agent Chatter | Friday 15 - podcast cover

Travel Agent Chatter | Friday 15

Host Agency Reviewshostagencyreviews.com
We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig into what they do that makes their agencies flourish and how they did it. Transcripts, videos and TAC show notes can be found at https://hostagencyreviews.com/TAC The Friday 15 comes out every Friday at 12pm CT. For 15 minutes over the lunch hour we answer your travel industry questions. Submit your questions at https://hostagencyreviews.com/friday15 Travel Agent Chatter and the Friday 15 are hosted by HAR's managing director, Shayna Zand and Steph Lee , the founder of the website Host Agency Reviews.
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Episodes

# of suppliers to use, adding TA rates, no $ to join a host, dual hosting offer more perks

Welcome to Friday 15! In episode 111 Steph chats about the number of suppliers for your travel business, how to add a travel agent rate to HAR's download of 200+ rates, what to do if you don't have money to join a host agency, and does dual hosting offer more perks for your clients. Here's a list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F1 ( More info on preferred suppliers ) ( HAR article on the process of making a booking ) 5, along with that ...

Jun 16, 202317 minSeason 2Ep. 111

Gifting a dinner for booking, charging sales tax for travel services, duel hosting

Welcome to Friday 15! In episode 110 Steph chats with Jenn Lee, VP of Industry Engagement and Support for Travel Planners International about gifting a dinner for booking, charging sales tax for travel services, and duel hosting. HERE'S A LIST OF HELPFUL RESOURCES FOR TODAY’S EPISODE: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Find the latest episodes of Travel Agent Chatter! ) ( HAR’s Disney Dining Reservation Calendar ) ( Disn...

Jun 08, 202317 minSeason 2Ep. 110

Using your agency name, sales tax, hiring a registered agent, leaving host and keeping clients

Welcome to Friday 15! In episode 109 Steph chats about where to use your agency name, sales tax, hiring a registered agent, and keeping clients when you leave a host. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) Thank you to Travel Leaders Market Square for sponsoring today’s episode ( Sign up for reminders and to get the final reports here.) Take the survey, get the free report! ( Be...

Jun 01, 202319 minSeason 2Ep. 109

Seller of travel license, creating a business plan, and getting an Admirals Pass

Welcome to Friday 15! In episode 108 Steph chats with Lindsay Taylor-Lauer, Director of Luxury & Hosting of Travel Leders 365, about seller of travel license, creating a business plan, and getting an Admirals Pass. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Sign up for reminders and to get the final reports here. ) Take the survey, get the free report! ( Become a HAR course af...

May 26, 202318 minSeason 2Ep. 108

How to get clients to commit, ASTA memberships and attending industry events

Welcome to Friday 15! In episode 107 Steph chats with Chad Burt, co-owner of Outside Agents, about how to get clients to commit and ASTA memberships and attending industry events. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Sign up for reminders and to get the final reports here. ) Take the survey, get the free report! ( HAR’s course affiliate link to earn 20% commission! ) ( Glend...

May 19, 202323 minSeason 2Ep. 107

Types of travel agency insurance, host agency vs a host hybrid, and travel agency websites

Welcome to Friday 15! In episode 106 Steph chats about E&O vs. liability insurance vs. umbrella policy, host-only agency vs a host/agency hybrid, and whether a website that clients can interact with is important to have. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) QR code ( Sign up for reminders and to get the final reports here. ) Take the survey, get the free report! ( Amy Garn...

May 11, 202320 minSeason 2Ep. 106

Monthly cost to start a travel biz, fees to become an agent, attributes to becoming an agent

Welcome to Friday 15! In episode 105 Steph chats with Krissi Harmon, Director at OAL Travel Network about monthly costs when starting your travel business, fees to become a travel agent, and attributes to becoming a travel agent like joining a host agency or obtaining an ASTA or CLIA number. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) QR code ( Sign up for reminders and to get the fi...

May 05, 202325 minSeason 2Ep. 105

2 agents 1 EIN, independent agents and supplier rates, clients finding better rates

Welcome to Friday 15! In episode 104 Steph chats with Lindsay Taylor-Lauer, Director of Luxury & Hosting for Travel Leaders 365 about using an EIN for two agents and how to do taxes, becoming an independent agent and getting the best rates with suppliers, and what to do if a client finds a better rate than you did. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Lindsay’s Host Week...

Apr 28, 202323 minSeason 2Ep. 104

From Disney to Cruises. Accessible Travel Tips. $1M in Sales for 2023. Meet Amy!

****** Transcript + Show Notes: https://har.news/tac26 It started with Disney—doesn’t it always—and before she knew it, Amy Garner was introduced to the world of booking outside of theme parks and that’s when business really took off. Well, until the pandemic came. Despite the pandemic blip, Wicked Travel Concierage is looking to hit $1M in sales for 2023! Coming from a “neuro spicy” family, Amy came into travel wanting to help other families like hers that felt like anxiety, ADHD, autism, etc. ...

Apr 22, 202351 minSeason 1Ep. 26

Switching from a subagent to an IC, choosing a niche, TA documents & waivers explained

Welcome to Friday 15! In episode 103 Steph chats with Michelle Leal, Vice President. Member Engagement for Travel Edge, about switching from being a subagent to an independent contractor, choosing a niche, and they explain travel agent documents & waivers (Terms and Conditions, Service Agreement, and Liability Waiver). 00:00 | Welcome to Friday 15 & Hello to Travel Edge! 02:39 | From Sub Agent to IC 11:05 | How to select a niche 19:06 | Differences between waivers A list of helpful resou...

Apr 21, 202328 minSeason 2Ep. 103

Replacing a full-time job w/ travel, how to find/generate leads, & changing your EIN number

Welcome to Friday 15! In episode 102 Mary chats with Ali Moffitt, Marketing Manager for Andavo Travel about replacing a full-time job w/ a travel advisor job, how to find and generate more leads, and changing your EIN number and business structure. Helpful Resources: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Upcoming survey opens next week, April 15th! Sign up for reminders and to get the final reports here. ) ( Travel expenses...

Apr 13, 202320 minSeason 2Ep. 102

Working in travel part-time, California regulations, and choosing a host with no reviews

Welcome to Friday 15! In episode 101 Steph chats with Stephanie Pickles, President & Founder of Pickles Travel about working in travel part-time, California regulations, and choosing a host with no reviews. Here's a list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Upcoming survey opens next week! Sign up for reminders and to get the final reports here. ) ( Travel expenses article and ...

Apr 07, 202321 minSeason 2Ep. 101

Filling company under PO box, using your vaca for booking, & business name availability problem

Welcome to Friday 15! Today Steph chats about filling your company under a PO box, if you can use your personal vacation as a startup booking, and what to do when you have a business name availability problem. Here's a list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Free previews of HAR’s Complete Guide to Starting a Travel Agency Course first chapter with 7 lessons. ) Travel expenses ar...

Mar 23, 202316 minSeason 2Ep. 99

How to find more/better leads, tips for saving time, and recruiting new advisors.

Welcome to Friday 15! In episode 99 Steph chats with Geraldine Ree about how to find more and better leads, tips for saving time as an advisor, and tips on recruiting new advisors. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( HAR article on things to consider with lead programs and where to find some! ) (Consortia profile list with details of lead programs) ( Host profile list with ...

Mar 22, 202320 minSeason 2Ep. 100

How to charge fees, marketing for wave season, clients outside your niche

Welcome to Friday 15! In episode 98 Steph chats about how to charge fees, marketing for wave season and providing services to clients outside your niche. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) TAC episode on DWs/Honeymoons. Travel expenses article! ( Travel Agent Forum March 31st in Las Vegas. Stop by our booth or join us for the host agency panel Steph is moderating. ) ( The Tr...

Mar 17, 202320 minSeason 2Ep. 98

Host vs. franchise and getting your own E&O insurance or using your Host's

Welcome to Friday 15! In episode 97 Steph chats about choosing between a host and franchise and if you should get your own E&O insurance or use your Host Agency's (If they offer it). A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Independent advisor report 2022 ) ( Affiliate link for course in footer of the page ) ( Travel Agent Forum March 31st in Las Vegas. Join us on the host a...

Mar 10, 202319 minSeason 2Ep. 97

Average DW size of 80 pax. Close ratio of 75%. A website to die for. Meet Ashley.

****** Transcript + Show Notes: https://har.news/vol25 ****** With 175 all-inclusive site visits under her belt, Ashley Morris may have a funny name to her agency --- Alpaca Your Bags Travel --- but she does not joke around when it comes to planning amazing destination weddings and honeymoons for her couples. Ashley’s website is now on its third iteration and this one is a beaut! Visually appealing, full of content and personality, and set up to streamline her operations, it’s a model for how to...

Mar 04, 20231 hr 11 minSeason 1Ep. 25

Non-disparagement clause, Faith-based host, Can Canadian agencies sell travel in the states

Welcome to Friday 15! In episode 96 Steph chats about non-disparagement clause in host contracts, switching host agencies and how to do it, and if Canadian businesses can sell travel to clients in the states. A list of helpful resources for today’s episode : https://hostagencyreviews.com/friday15 ( HAR will be at Travel Agent Forum in Vegas from March 31st to April 3rd ) ( HAR’s new Ultimate Guide to Starting a Travel Agency course ) ( Host Agency Contracts: What to Look For ) ( Host Week Playli...

Mar 03, 202317 minSeason 2Ep. 96

TA referring leads, Company sign host contract, TA software, Diff btwn TA and Tour Op.

Welcome to Friday 15! In episode 95 Steph chats with Jenn Lee, VP of Industry Engagement and Support for Travel Planners International about travel agents referring leads, host partnerships with companies, travel agent software, and the difference between travel agents and tour operators. A list of helpful resources for today’s episode: ( Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering! ) ( Find out more about our affiliate program for HAR’...

Feb 23, 202323 minSeason 2Ep. 95

HAR's new course, booking engine without a host, and what comes after initial training

Welcome to Friday 15! In episode 94 Steph chats with Joshua Harrell, Chief Marketing Officer for Travel Quest Network about HAR's new course (The Complete Guide to Starting a Travel Agency), what travel booking engine you can get access to without joining a host agency, and what next after you initial training into the travel biz. A list of helpful resources for today’s episode: ( Info on state-level requirements ) ( Canadian agency regulations ) ( Travel agency accreditation options ) ( Benefit...

Feb 16, 202327 minSeason 2Ep. 94

Converting quotes to Canadian money, Host training vs. independent, Why’s a consortia important

Welcome to Friday 15! In episode 93 Steph chats with Vanessa McGovern, Co-Founder of Gifted Travel Network about converting quotes to Canadian money, host training vs. independent training, and why’s a consortium important to consider when choosing a host. Helpful Resources ( Use promo code HWhuzzah to save 50% through Feb, 12th, 2023 ) Course Community Meetup on Feb 13th at 7pm CT ( Friday 15 Episode 91: Problems that may arise if you’re booking clients outside the currency you’re quoting them ...

Feb 09, 202325 minSeason 2Ep. 93

Acquiring a GDS, FAM trip opt., Payment system w/out host, Certified to work w/ a host

Welcome to Friday 15! Today Steph chats about acquiring a GDS system without a host, attending FAM trips through other host/consortiums, using a payment system without using a host, and do you need to be certified to work with a host. Helpful Resources: ( Use code HAR149 to save 50% ) ( More on IATA/ARC ) ( Entertainment Travel Advisors Coalition ) ( Global Business Travel Association ) ( HAR’s event calendar with FAMs, conferences, ship inspections and more ) ( Few notes on things to know when ...

Feb 02, 202317 minSeason 2Ep. 92

Multiple host, host vs agency, having international clients, biz travel expenses

Welcome to Friday 15! In episode 91 Steph chats with Lori Speers, Owner & Founder of Levarte Travel about working with multiple host, the difference between a host and a travel agency, having international clients, and business travel expenses. Helpful Resources: ( Host Week!!! Register: https://hostagencyreviews.com/hostweek ) ( Host Week! Exclusive Specials: https://hostagencyreviews.com/blog/host-week-discounts-2023 ) Levarte Travel’s Meet the Hosts interview will be on Tuesday, January 2...

Jan 19, 202328 minSeason 2Ep. 91

Touch pts w/client pre-travel, Move RCCL bkg to host, Personal travel restrict, Group promo

Welcome to Friday 15! In episode 90 Steph chats with Jennifer Dugan, Chief Family Officer of Dugan's Travels about touching base w/ client post-booking, moving direct RCCL booking to host agency, host restrictions on personal travel, and the best group travel promotion in the new year. Question 00:00 | Welcome to Friday 15! 01:49 | What info to offer client after booking & before trip 06:33 | Can you book a personal trip through a host? 15:10 | Do you have a group travel promotion you can re...

Jan 13, 202320 minSeason 2Ep. 90

SBA Loan to Supercharge Agency Start, E&O Insurance Coverage, African Travel Host Agency

Welcome to this week's Friday 15 brought to you by our sponsors at Incentive Connection Travel! Today Steph chats about SBA loans to supercharge your agency start, best E&O insurance coverage, and host agency for African travel. Helpful Resources: https://hostagencyreviews.com/hosts/incentive-connection-travel https://www.sba.gov/funding-programs/loans https://hostagencyreviews.com/blog/hosted-travel-advisor-income-fee-report-2022 https://hostagencyreviews.com/blog/travel-agents-need-eo-insu...

Jan 06, 202317 minSeason 2Ep. 89

Exp. TAs skewing report data? Host w/ 1 booking system? Can new TAs get $100,000 gross

Welcome to Friday 15! In episode 88 Steph chats about if experienced advisors were more likely to take the HAR survey, host with one booking system, and can new TA's get $100,000 in gross sales. Question 00:00 | Welcome and meet Steph! 01:27 | Do more experienced advisors take HAR's survey? 06:58 | Are there hosts with one portal to book all suppliers? 11:45 | How hard is it get $100,000 in sales as a newbie? Watch as a video: ( Lots of visuals this episode! ) A list of helpful resources for tod...

Dec 16, 202218 minSeason 2Ep. 88

Booking small suppliers w/ host. Finding host's preferred supplier list. Info on TA sales.

Welcome to Friday 15! In episode 87 Steph chats about if hosts work with small suppliers, how do you find a host's preferred suppliers if not listed on HAR, and how do you find out information on advisor's average sales and commission. Question 00:00 | Welcome to Friday15! 02:30 | Can you book small suppliers with a host? 05:18 | How to find a host's preferred suppliers 09:19 | How do find data on income, sales, and commissions for specific niches ---------- A list of helpful resources for today...

Dec 09, 202216 minSeason 2Ep. 87

Experience selling a product/destination to sell? Hosts that do group air? Host Week specials.

Welcome to Friday 15! In episode 86 Steph chats with Jenn Lee, from Travel Planners International about if you need to experience it to sell a product/destination, Host that does group air? Hard to get timely air quotes. Why? Host Week specials -- should I wait to join? Question 00:00 | Welcome a sneak preview of HAR's latest data 05:45 | Do you need to experience the places you sell? 11:17 | Hosts that do group air? 15:20 | What the heck is up with your host deals?! A list of helpful resources ...

Dec 01, 202221 minSeason 2Ep. 86

Hosts who use TourRadar? Get certification b4 or after join host? Vetting tour operators.

Welcome to Friday 15! In episode 84 Steph chats with repeat co-host Kimberly Stirdivant, TourRadar. Which hosts use TourRadar? Is picking a host before getting a travel certification okay? I'm an advisor that wants to also operate as a tour operator . . . Can I be hosted? Helpful Resources: ( Register for Host Week -- It's Free! ) ( Host Agency Review Profiles ) https://hostagencyreviews.com/blog/travel-agent-training-travel-agent-education https://hostagencyreviews.com/blog/travel-agent-advisor...

Nov 26, 202218 minSeason 2Ep. 85

Interline rates, Is Host Wk recorded, Are comm. paid if leaving, DBA/sole prop needed w/1099

Welcome to Friday 15! In episode 84 Steph chats with Jenn Lee, from Travel Planners International about which hosts allow you to book interline rates, if Host Week be recorded, is it normal for host not to pay commissions when you leave, and if you have a 1099, do you still have to do DBA and sole prop? Helpful Resources: ( Register for Host Week 2023 --- Jan 23-27th. It's free! ) ( Want to speak at Host Week? Submit your Application! ) ( Sign up for reminders for the F15, along with that week's...

Nov 14, 202218 minSeason 2Ep. 84
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