Travel Agent Chatter | Friday 15 - podcast cover

Travel Agent Chatter | Friday 15

Host Agency Reviewshostagencyreviews.com
We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig into what they do that makes their agencies flourish and how they did it. Transcripts, videos and TAC show notes can be found at https://hostagencyreviews.com/TAC The Friday 15 comes out every Friday at 12pm CT. For 15 minutes over the lunch hour we answer your travel industry questions. Submit your questions at https://hostagencyreviews.com/friday15 Travel Agent Chatter and the Friday 15 are hosted by HAR's managing director, Shayna Zand and Steph Lee , the founder of the website Host Agency Reviews.
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Episodes

Starting a Travel Agency, Choosing the Best Host, Marketing to a Larger Audience

Welcome to Friday 15! Today Maureen is going to chat about starting a travel agency, choosing the best host, marketing to a larger audience. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/7-day-set-up https://hostagencyreviews.com/blog/free-travel-agency-business-plan-template https://hostagencyreviews.com/blog/starting-a-travel-agency-from-home https://hostagencyreviews.com/blog/setting-up-travel-agencys-financials https://hostagencyreviews.com/blog/tips-o...

Oct 14, 202115 minSeason 2Ep. 33

Starting My Travel Business, Starting in the Travel Biz, Getting a Travel Accreditation

Welcome to Friday 15! Today Maureen is going to chat about starting your own travel business, starting in the travel biz, and getting your own travel accreditation. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/free-travel-agency-business-plan-template https://hostagencyreviews.com/blog/starting-a-travel-agency-from-home https://hostagencyreviews.com/blog/setting-up-travel-agencys-financials https://hostagencyreviews.com/blog/tagged/choose-a-host http...

Oct 08, 202115 minSeason 2Ep. 32

Attending Host Conference, Choosing a Host Agency, Specialized Travel Niche

Welcome to Friday 15! Today Maureen is going to chat about attending your host conference, choosing a host agency, and specialized travel niches. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/find-a-travel-niche https://hostagencyreviews.com/blog/travel-agent-advisor-guide-researching-qualifying-suppliers https://www.facebook.com/groups/7daysetup/ https://hostagencyreviews.com/blog/make-your-travel-conference-count https://hostagencyreviews.com/blog/t...

Sep 30, 202124 minSeason 2Ep. 31

Best Host Agency, Selling River Cruises, River Cruises Niche

Welcome to Friday 15! Today Maureen is going to take a look at the best host agencies, selling river cruises, and river cruises as a niche. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/tips-on-how-to-find-the-best-travel-host-agency https://hostagencyreviews.com/blog/travel-preferred-supplier https://hostagencyreviews.com/blog/find-a-travel-niche https://hostagencyreviews.com/blog/travel-agent-certification https://hostagencyreviews.com/blog/what-is-...

Sep 24, 202123 minSeason 2Ep. 30

What is a GDS, Do I Need a GDS, Unique Business Model

This week on Friday 15, Maureen chats about whether you should be hosted or not, if hosts provide leads, and travel school. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/travelagentchatter/travel-agent-chatter-vol-5-karen-hurlbut-hurlbut-travel https://hostagencyreviews.com/travelagentchatter/lary-neron-airfare-consultant https://hostagencyreviews.com/blog/what-is-gds https://hostagencyreviews.com/blog/tqn-q4-2020 https://hostagencyreviews.com/blog/top-10-...

Sep 16, 202117 minSeason 2Ep. 29

Hosted or Not, Do Hosts Provide Leads, Travel Schools

This week on Friday 15, Maureen chats about whether you should be hosted or not, if hosts provide leads, and travel school. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/tagged/choose-a-host https://hostagencyreviews.com/blog/top-10-benefits-of-using-a-host-agency https://hostagencyreviews.com/blog/travel-preferred-supplier https://hostagencyreviews.com/blog/starting-a-travel-agency-from-home https://hostagencyreviews.com/blog/setting-up-travel-agency...

Sep 09, 202116 minSeason 2Ep. 28

Business Credit Card, Becoming a Travel Agent, Travel License & Certification

This week on Friday 15 Maureen chats about switching host agencies, finding a host agency, and which host offer adventure travel! Here's a list of helpful resources for today’s episode: • https://hostagencyreviews.com/blog/5-best-business-credit-cards-for-travel-agency-rewards • https://hostagencyreviews.com/blog/best-credit-card-rewards-travel-agency • https://hostagencyreviews.com/blog/top-travel-brand-credit-cards-travel-agents • https://hostagencyreviews.com/blog/starting-a-travel-agency-fro...

Sep 03, 202113 minSeason 2Ep. 27

Switching Hosts, Finding a Host, Which Host Offer Adventure Travel

This week on Friday 15 Maureen chats about switching host agencies, finding a host agency, and which host offer adventure travel! Here's a list of helpful resources for today’s episode: Independent Travel Agent Contracts How to Choose a Host How to Find the Best Host Agency Host Agency Map How to Find a Travel Niche Travel Preferred Supplier A Travel Agent Guide to Researching & Qualifying Suppliers Adventure Travel Trade Association Make your Travel Conference Count We do this every week! I...

Aug 27, 202116 minSeason 2Ep. 26

Going Solo and Working with Suppliers

This week on Friday 15, Steph and Maureen chat about going solo and working with suppliers! Here's a list of helpful resources for today’s episode : https://hostagencyreviews.com/blog/what-is-travel-consortia-travel-coops https://hostagencyreviews.com/blog/travel-agent-advisor-guide-researching-qualifying-suppliers https://hostagencyreviews.com/blog/travel-agents-need-eo-insurance https://hostagencyreviews.com/blog/the-100-travel-agency-marketing-plan https://hostagencyreviews.com/blog/travel-ag...

Aug 20, 202120 minSeason 2Ep. 25

What Conferences to Attend, Types of Travel Jobs, How to Prepare for the Return to Travel

This week on Friday 15, Steph and Maureen chat about what conferences to attend, type of travel industry jobs, and how to prepare for the return to travel! Here's a list of helpful resources for today’s episode: • https://hostagencyreviews.com/blog/host-agency-consortia-education • https://hostagencyreviews.com/blog/make-your-travel-conference-count • https://hostagencyreviews.com/events/category/kind_conference • https://www.travelagentforum.com/ • https://www.asta.org • https://hostagencyrevie...

Aug 12, 202125 minSeason 2Ep. 24

Host Preferred Suppliers, Returning to the Industry, Host Suppliers Sales Team

This week on Friday 15, Maureen goes solo and chats about Host Preferred Suppliers, Returning to the Industry, and Host Suppliers Sales Team. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/what-is-travel-consortia-travel-coops https://hostagencyreviews.com/blog/tagged/choose-a-host https://hostagencyreviews.com/blog/travel-preferred-supplier https://hostagencyreviews.com/7-day-set-up/ https://www.facebook.com/groups/7daysetup https://hostagencyreviews....

Aug 06, 202118 minSeason 2Ep. 23

Multiple Brands. Frequent Client Rewards. Radio Show Host. This $2M Agency Shows us How!

Hear from a 26-year travel industry veteran and host of the radio show Traveling Culturati, about how she’s successfully tackled her agency’s multiple brands, created a successful frequent traveler program, and blended her passions together to form a unique niche. We promise you’ll leave with multiple creative ways to grow your agency! Whether through ideas on how to grow your agency through radio/podcast, creating your own frequent traveler program for clients, or planting a seed on how you can...

Aug 01, 20211 hr 8 minSeason 1Ep. 20

Commission Overrides, Company Logo, Budget Host Agencies

This week on Friday 15, Steph and Maureen chat about commission overrides, company logos, and budget host agencies. Here's a list of helpful resources for today’s episode: https://hostagencyreviews.com/blog/host-agency-commission-plan-comparison-calculator https://www.canva.com/ https://99designs.com/ https://hostagencyreviews.com/blog/why-your-travel-agency-needs-a-style-guide https://hostagencyreviews.com/7-day-set-up https://www.facebook.com/groups/7daysetup https://hostagencyreviews.com/blog...

Jul 30, 202116 minSeason 2Ep. 22

IATA/IATAN Card, E&O Insurance, Active Military/Veteran Host Discounts

This week on Friday 15, Steph chats about the coveted IATA/ITANA card, more on E&O insurance and if you or your host should hold it, and about active military/veteran host discounts. Here's a short and sweet list of helpful resources for today’s episode: https://hostagencyreviews.com/page/survey https://hostagencyreviews.com/blog/what-is-a-clia-number https://youtu.be/a3aO4UpZN04 https://hostagencyreviews.com/franchises https://hostagencyreviews.com/hosts/kinship-vacations We do this every w...

Jul 23, 20218 minSeason 2Ep. 21

Fake Reviews on HAR, What's a "Good" Commission Split

This week on Friday 15, Steph is going to address the elephant in the room: fake reviews on the site. She’s going to chat on different kinds of fake reviews, why and how they happen, how we respond when one slips through the cracks, and what the HAR crew does to prevent them in the first place (spoiler alert, we do A LOT!). So grab your magnifying glass, put on your fedora, and learn from HAR and you’ll become an amateur fake review sleuth in mere minutes. Steph will also talk about what is a “g...

Jul 16, 202113 minSeason 2Ep. 20

What is a Host Agency, Agency w/ Multiple Brands, Do I Need an LLC if I Buy a Franchise

In this week's Friday 15, Steph Lee chats on three key industry issues: What is a Host Agency? Agency with Multiple Brands Do I Need an LLC if I Buy a Franchise? If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips! A List of Relevant Resources for Today’s Episode: https://hostagencyreviews.com/survey ASTA Board of ...

Jul 09, 202115 minSeason 2Ep. 19

Setting up Biz Bank Acct. + CC, E&O Ins Cover Missed Final Payment, Finding Group Bookings

A LIST OF RELEVANT RESOURCES FOR TODAY’S EPISODE: https://hostagencyreviews.com/survey https://har.news/vote https://hostagencyreviews.com/blog/setting-up-travel-agencys-financials https://hostagencyreviews.com/blog/5-best-business-credit-cards-for-travel-agency-rewards https://hostagencyreviews.com/blog/travel-agents-need-eo-insurance https://hostagencyreviews.com/travelagentchatter/travel-agent-chatter-vol-3-be-well-travel https://hostagencyreviews.com/travelagentchatter/travel-agent-chatter-v...

Jul 02, 202117 minSeason 2Ep. 18

Hawaii Seller of Travel License, Meet the Whole HAR Team

In our 16th episode of Friday 15, Steph Lee chats about Hawaii seller of travel license and you get to meet the whole HAR team! If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips! A List of Relevant Resources for Today’s Episode: https://hostagencyreviews.com/page/survey https://hostagencyreviews.com/blog/travel-a...

Jun 25, 202115 minSeason 2Ep. 17

Booking With Non-Preferred Suppliers, How To Start An Agency, Travel Agent Training

This previously aired June 18, 2021 In our 15th episode of Friday 15, Steph Lee chats on three key industry issues: 1. Booking with Non-Preferred Suppliers 2. How to Start a Travel Agency 3. Travel Agent Training (What's available + when to take it) If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips! A List of Rel...

Jun 18, 202118 minSeason 2Ep. 16

Lead Program for TA’s, TA vs. Online, Belonging to 2+ Host, Should a Niche Be in Your Name

In HAR’s lucky 14th episode of Friday 15, Steph Lee brain nearly explodes with knowledge about: 1. Lead Programs for Travel Agents 2. Travel Agents vs. Online Booking 3. Belonging to Multiple Host Agencies 4. Should Your Niche Be in Your Agency's Name? If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips! A List of ...

Jun 10, 202119 minSeason 2Ep. 15

Non-Local Host + BDM Relations, Host of Non-US Nationals w/US Agency, New Agents & Clients

In HAR’s lucky 13th episode of Friday 15, Steph Lee's brain nearly explodes with knowledge about: 1. Non-Local Hosts + BDM Relationships (Does being non-local hurt you?) 2. Hosts for Non-US Nationals w/US-based Agency (What are the options?) 3. How Can New Advisors Find Clients If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for tra...

Jun 03, 202121 minSeason 2Ep. 14

Where to Display Your SOT #, MLMs vs. Host Agencies

In HAR’s 12th episode of Friday 15, Steph Lee imparts critical knowledge on starting and running a travel agent. Here’s what she covers this week: Where to Display Your SOT # (Hosted IC Exemptions) MLMs vs. Host Agencies (What's the Difference?) A List of Relevant Resources: https://hostagencyreviews.com/blog/travel-agent-license https://hostagencyreviews.com/blog/what-is-a-host-agency https://hostagencyreviews.com/blog/travel-mlms If you have a travel industry questions, Steph likely has an ans...

May 26, 202121 minSeason 2Ep. 13

Going from Hosted to Indie, Paying Yourself a Salary

In HAR’s 11th episode of Friday 15, Steph Lee shares more travel agent tips and tricks, answering the latest travel industry questions that have come across her desk. Here’s what she’ll cover: Going from Hosted to Indie (What should I know?) Paying Yourself a Salary (How to Budget with an LLC) Resources we go over: https://hostagencyreviews.com/blog/travel-agency-accreditation https://hostagencyreviews.com/blog/what-is-travel-consortia-travel-coops https://hostagencyreviews.com/blog/travel-prefe...

May 20, 202115 minSeason 2Ep. 12

Cruise Ship Tracker App, Storing Clients CC, New Agents: TRIPKIT vs. ASTA Roadmap Course

In HAR’s 10th episode of Friday 15, Steph Lee shares more travel agent tips and tricks, answering the latest travel industry questions that have come across her desk. Here’s what she’ll cover: Cruise Ship Tracker App (We've got one!) Storing Clients CC Info (How to do it securely) New Agents: TRIPKIT vs. ASTA Roadmap Course (Which is better?) Join us this Friday (and every Friday!) at 12CT for a peek into Steph’s brain! If you have a travel industry questions, Steph likely has an answer :) Submi...

May 13, 202114 minSeason 2Ep. 11

IC with a Host vs. Sub Agent, Travel Agency Business Plan, Booking FITs Outside Your Host

In HAR’s 9th episode of Friday 15, Steph Lee shares more travel agent tips and tricks, answering the latest travel industry questions that have come across her desk. Here’s what she’ll cover: Question IC with a Host vs. Sub Agent (What's the difference?) Travel Agency Business Plan (Do you need one?) Booking FITs Outside Your Host Agency (What to know.) Join us this Friday (and every Friday!) at 12CT for travel agent tips! Resources Covered: https://hostagencyreviews.com/hosts https://hostagency...

May 06, 202120 minSeason 2Ep. 10

Get Comfortable with Accessible Travel + An Agency That Gives Back. Meet Becky.

She came from the world of non-profits with her eyes set on helping people of all abilities travel. Learn how this Indiana agent uses her agency to give back. You’ll walk away with LOADS of knowledge and some actionable tips to help your agency be more comfortable booking accessible travel. Tune in to hear about why she set up a travel accessibility advocacy non-profit (lots of words, I know) alongside her agency. The Greater Go Foundation challenges the boundaries of travel and creates opportun...

Apr 25, 20211 hr 14 minSeason 1Ep. 19

Use CoWorking Space?, Home Address?, E&O Insurance Q’s, Foreign National Book w/US Agency

This week, in our 7th episode of Friday 15, Steph Lee covers a lot of ground in a short time! She shares pearls of wisdom using your home address for your home-based business (yay or nay?), whether co-working spaces are worth it, what to ask hosts about their Error & Omissions insurance policies, and the reviews logistic of U.S.-based agents booking travel for foreign nationals. Join us on Friday at 12CST! Can’t wait to see you there! Resources we go over: https://hostagencyreviews.com/blog/...

Apr 22, 202115 minSeason 2Ep. 8

You're about to get a lot more from TAC!

We normally publish recordings quarterly here at Travel Agent Chatter, but you're going to notice things getting a lot busier in your TAC feed. As in every WEEK we'll be pushing out new content! 🤯 Find out what our new project is, how it differs from our traditional Travel Agent Chatter interviews, and when you can expect those sessions to be uploaded! Submit your questions and find out more about the Friday 15: https://hostagencyreviews.com/page/friday15

Apr 14, 20213 min

When to Buy Your Domain, Travel Agency Website Options, Balancing FT Work with PT Agency

This week, in our 6th episode of Friday 15, Steph chats on travel agency website options, the logistics of how and when to buy your domain, and how to go about selling travel when you already have a full-time day job. Give it a listen! https://hostagencyreviews.com/page/ASTAfinancials https://hostagencyreviews.com/blog/travel-agency-websites https://hostagencyreviews.com/blog/wix-tutorial https://asta.digitalchalk.com/learn/finance-and-accounting-for-travel-agencies?navItemNumber=30910 https://h...

Apr 13, 202119 minSeason 2Ep. 7
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