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Transition Talk

Transition Talk is a podcast about dental practice transitions. NDP managing partners Charles Loretto and Christy Ratcliff combine their expertise to provide guidance and tips and share real-life scenarios revolving around dental practice transitions. Originally created to help dental professionals navigate the sometimes-messy path to practice ownership, the podcast has evolved to cover the full life cycle of a dental practice and the different types of transitions along the way, from buying-in, starting-up, partnership to exiting ownership.
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Episodes

TT Ep 71 - Seller Considerations for the Transition Journey

Recorded live from the 2022 Hinman Dental Meeting, we take on the seller’s perspective and list important considerations for doctors who are contemplating the idea of selling their practice or in the midst of the selling journey.

Mar 23, 202227 min

TT Ep 68 - Start Fresh, Make Plans, Reach Goals

What do you want to accomplish this year as a dental professional? Whether you’re a current practice owner or you’re exploring ownership, this episode is packed with tips for optimizing your practice and planning a dental transition.

Jan 19, 202234 min

TT Ep 67 - A Look Back at a Surprising Year

We take a look back at 2021, a widely successful year that caught many dentists off guard and offered reprieve after 2020’s uncertainty. How did practices react? Listen in to find out.

Dec 15, 202122 min

TT Ep 66 - The Office-Sharing Arrangement

The office-sharing arrangement, where two or more independent practices operate out of one physical location, can bring on its own set of unique benefits and challenges. How do dental transitions play out when there’s an office-sharing arrangement in place? Tune in to find out!

Nov 17, 202128 min

TT Ep 65 - Overcoming 3 Common Transition Hurdles

Each dental transition comes with its own hurdles, and some may seem more complex than others. Listen in as we discuss three transition situations and provide real-life solutions, proving that it is possible to cross these roadblocks.

Oct 27, 202133 min

TT Ep 64 - Rural vs. Urban: Geographical Impact on Dental Transitions

The geographical location of your dental practice can have a large impact on your dental transition. Whether the practice is in a rural or urban location can influence everything from the profitability to the timing of the transition. In this episode, discover other transition factors to keep in mind when it comes to geographical location.

Sep 29, 202132 min

TT Ep 63 - Start-Up Success with Dr. Gabe Duncan

Guest Dr. Gabe Duncan joins the podcast to tell his story of starting up his own successful dental practice. While he didn’t see ownership in his cards right out of dental school, his journey through associateship and his love of dentistry led him to a process that just “felt right.”

Aug 25, 202139 min

TT Ep 62 - Seller Site Visit Tips

The site visit is a critical point in a transition diligence - its important for a buyer to know what the goals are and impress the seller...but its equally important for a seller to understand what their role is and what should and shouldn't be on the agenda! We talk about how your site visit may differ if you have lots of candidates or depending on where your practice is located. We of course bring it back with a dating analogy and go over where you should be as a seller in the process if you ...

Jun 23, 202125 min

TT Ep 61 - Big Questions - Ortho/Pedo w/Jill Allen

Hey team! In this episode we pull on our network to talk with ortho/pedo consultant extraordinaire, Jill Allen about the top questions she gets from her clients re: transition. Jill has the opportunity (like us) to work with both buyers and sellers as they enter or exit transition and she has some great advice from being on the front lines of these practices as they prepare for and initiate a big change! While her focus may be in the ortho/pedo space, I think this episode has a little something ...

May 19, 202137 min

Corporate Transition Series: #4 - Closing the Deal

The Corporate Transition -- a different beast than the private transition and one full of complexity. In this four part series we are going to cover how to know you are ready, what you need to know about the deal, how to maximize your value and maybe most importantly, how to get the job done. In the final part of this series we are going to talk about how to get to closing – how to not mess it up. Basically, what happens once you find a buyer and begin to negotiate the terms of your unique deal....

Apr 28, 202136 min

Corporate Transition Series: #3 - Maximize Your Value

The Corporate Transition -- a different beast than the private transition and one full of complexity. In this four part series we are going to cover how to know you are ready, what you need to know about the deal, how to maximize your value and maybe most importantly, how to get the job done. In part 3 of our 4 part series Christy, Charles and Brett discuss the elusive EBITDA, Value and discuss what 4x (or 14x) really means….most importantly we are going to talk about how to maximize the value f...

Apr 28, 202141 min

Corporate Transition Series: #2 - The Deal

The Corporate Transition -- a different beast than the private transition and one full of complexity. In this four part series we are going to cover how to know you are ready, what you need to know about the deal, how to maximize your value and maybe most importantly, how to get the job done. In part two of this series, we are diving into the deal and some basic facts you need to know if you are considering this route....basically who are the key players, what are the logistics and structure of ...

Apr 21, 202146 min

Corporate Transition Series: #1 - Are you Ready

The Corporate Transition -- a different beast than the private transition and one full of complexity. In this four part series we are going to cover how to know you are ready, what you need to know about the deal, how to maximize your value and maybe most importantly, how to get the job done. In the first part of this series, we start with a few BIG questions – probably the most important one……is WHY followed closely by ARE YOU READY. Why are you looking to transition? Are you financially ready?...

Apr 21, 202146 min

TT Ep 60 Associate Then Owner - Walk Away Sale

In this episode, we are going to cover a unique type of transition – the associate to 100% owner transition. Basically where a buyer starts in a practice they intend to buy 100% in the very short term as an associate first because they can't buy it right away.....it’s certainly not common, but this type of transition can be a great way to mitigate unique risk in certain transitions - whether it's a buyer not having quite enough liquidity, allowing the buyer to prove out production ability or all...

Mar 31, 202136 min

TT Special Episode: 1 Yr Post Covid

One year post covid - oh what a year it has been. In this special episode Charles and Christy look back on the ups and downs of 2020 and how Covid has changed dental transitions and how things have stayed the same! Listen In!

Mar 17, 202129 min

TT Ep 59 Associate Agreements Gone Wrong!

We know that sometimes associateships are sometimes necessary part of your journey to ownership. Whether its short term while you figure out where to land, or a place you to to build your speed before you own, there are some components of an associate agreement that can make a really big BAD impact on your future -- in this episode we talk about associate agreements gone wrong.....Listen in and don't forget to listen to episode 17 for more associate agreement content!

Mar 03, 202122 min

TT Ep 58 Sellers: Expectation Vs. Reality

If you are like most sellers you have thought long and hard about what your eventual transition might look like - maybe its been focused on the value you will receive, what you'll do post transition, how you'll mentor the young buyer and teach them how you've got where you are....Whatever picture you have painted - the truth is that sometimes the expectation doesn't quite match the reality. That can be hard and can be compounded by the emotions that often come with these transitions. So, in this...

Feb 24, 202145 min

TT Ep 57 Sellers: Transition Dating

In Episode 3, we talked to the buyers out there and discussed how to approach that first interview with a seller.....given the time that has passed, we thought it was time to flip the coin and answer some questions we hear from those on the other side of the table. In this seller focused episode we talk about transition "dating". What to talk about during those first initial dates, what to cover as you get more comfortable in those follow-up visits, how to make a great first impression and what ...

Feb 03, 202134 min

TT Ep 56 - Be a Leader

Welcome to the first episode of Transition Talk in 2021! In this episode, we are going to focus on the fact that as a seller, you are the leader, you are the driver of the transition. From laying out the plan, providing the valuation, and sharing your expectations YOU as the seller need to know what you want and know how to share it. Listen in as we embark on this four episode stretch all focused on the seller!

Jan 13, 202145 min

TT - EOY 2020

Just a little note to say thanks.....looking forward to a great 2021!

Dec 30, 20203 min

TT Ep 55 -- Communication with Katherine Eitel Belt

In a transition, communication is key and there are two points in a transition - telling staff and telling patients - where you don't get a second chance to make a first impression! In this very special episode, we are lucky to share the airwaves with master communicator, Katherine Eitel Belt, founder of Lionspeak. Christy and Katherine discuss how to tell patients (and get them to convert), how to deal with staff who may not be ready to accept a new owner, and for buyers, how to generally step ...

Dec 16, 202050 min

TT Ep 54 - Specialty Transitions - OMS

Every transition is different, and while there are certainly universal rules to the process, every specialty has its own unique set of factors to consider. OMS transitions are certainly their own animal! From structure, referral base, OH, technology - all these things have their own importance in an OMS sale. Listen in as Christy and Charles discuss what to look for and what to negotiate in a OMS transition!

Nov 11, 202029 min

TT Ep 53 - Four Big Rocks of a Transition

Ever heard the story of life about rocks, pebbles, gravel? If not, you should definitely google it and this title will seem a bit random! In this episode we talk about the four big points (or rocks) that you have should focus on during a transition and what we feel is most important about these (and what isn't). What you should dig in on, and what you should give up. This one has good nuggets for both buyers and sellers! We know all the points feel big and sometimes overwhelming, but in our opin...

Oct 21, 202031 min

TT Ep 52 - Risk & Valuation

In this special episode of transition talk we have our valuation aficionado, Dawn Whitehurst, with us to talk about all things RISK! Christy and Dawn talk about what risk is, how it impacts valuations, what you can do to mitigate your risk and what risk lives regardless of your actions! Whether you are a buyer or seller, there is something in this one for everyone!

Oct 07, 202031 min

TT Ep 51 - Workback Compensation

In this episode of Transition Talk, we focus on the seller and what their "paycheck" looks like post close in a walk-away sale. While the initial focus is on the price, another big financial and emotional component is how much does a buyer need a seller post close and what are they willing to pay the seller for that time? What amount of time investment is goodwill transfer and what amount is clinical compensation required and expected? Listen in to our thoughts on what's normal and what to consi...

Sep 23, 202038 min

TT Ep 50 - Show Me The Money - Post Covid Lending Update

As we collectively try to get back to "normal" we are noticing some changes in some areas of the transition world, primarily in the lending arena! So much so that we wanted to take a look back at our popular episode about lending (episode 5 if you want to re-listen) and let you know what we see changing and what pieces of lending haven't changed in this post Covid world. Whether looking to purchase soon, are preparing to own in the next few year or if you are a seller who is looking to find a bu...

Sep 02, 202029 min

TT Ep 49 - All About Accounts Receivable

To buy or not to buy accounts receivable is one of the more common questions we get once we are past the "to buy or not to buy the practice" question! While there isn't a right or wrong answer there are some things to consider and definitely pros and cons of a AR purchase or the collection of the AR post close. Listen in!

Aug 19, 202033 min

TT Ep 48 - Eight Transition Dos Don'ts

There are lots of ways to be successful in a transition...and lots of ways to wreck a deal. In this episode we talk about 8 big ones -- this list is by no means all inclusive of either set, but as always, we are open, honest and share it all to help educate you and lead you down the road to a successful transition ! Listen in!

Jul 29, 202031 min

TT Ep 47 - Selling A Satellite

Satellite offices can have big opportunity if approached in the right way -- but what if your plan didn't pan out as you intended and you are looking to sell it? In this episode of Transition Talk we discuss some hurdles you and the buyer might encounter if you are looking to transition a satellite and we discuss what you can do to avoid them - even if you don't think selling is in your future! Listen in!

Jul 15, 202028 min
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