Jaymie Lao Gives a Lesson on Creating Cafe Experiences

What makes a memorable cafe experience? We all love going out to cafes and coffeeshops for a variety of reasons. This episode, we chat with Jaymie Lao not only about her favorite experiences, but her willingness to share how these experiences helped her shape cafe experiences for others.

Jaymie Lao is a coffee human based in Los Angeles who has spent 14+ years in the coffee industry. Most recently she was the Director of Cafe Experience for Go Get Em Tiger where she delighted in opening new cafes, coaching leadership, and training baristas and customers alike. While coffee drew Jaymie to working in cafes, it's the humans in those spaces that inspire her and have kept her interest in the coffee industry and hospitality at large. These days, when she's not dreaming of a new cafe experience, you can find her lounging with her dog Wrathbone and playing Magic with friends.