183 | Bathtub Disaster

Sloan Dean climbed the hospitality ranks from revenue management to the CEO of Remington Hospitality in 2020, steering the company through a global crisis while leading massive expansion. With a background in engineering and finance, he brings a strategic yet people-first approach to hotel management, emphasizing leadership, innovation, and the importance of knowing "a little about a lot." Susan and Sloan talk about prioritization, transformation, and why Gen Z isn't lazy.

Episode Highlights:

🛁 The CEO’s Real Job? It’s not what you think—Sloan reveals the #1 skill that makes or breaks leadership.

🛁 Ditch the Multitasking Myth—Why great leaders don’t juggle everything, they prioritize like pros.

🛁 From Revenue Management to the Corner Office—Sloan’s unexpected career path (and how 46 job interviews shaped his strategy).

🛁 What Gen Z Wants (And Why It Matters to Hotels)—How the next generation’s spending habits will transform travel.

🛁 AI in Hospitality: Hype or Game-Changer? Sloan’s take on what will get automated first (spoiler: it’s not housekeeping).

🛁 The Hardest Leadership Lesson—Why waiting too long to make personnel changes is a mistake every CEO regrets.

🛁 Flooded Hotel Rooms & Bathtub Mishaps—Sloan shares a behind-the-scenes disaster only fit for the Loading Dock.