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Today in Tech

Host Keith Shaw and his expert guests discuss the latest technology news and trends happening in the industry. Watch new episodes twice each week or listen to the podcast.
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Episodes

Inside North Korea’s AI job scam

A shocking new investigation reveals how North Korean operatives used generative AI tools to pose as remote tech workers, land real jobs, and send stolen salaries—and potentially sensitive data—back to the DPRK. In this episode of Today in Tech, host Keith Shaw speaks with Brett Winterford, VP of Okta Threat Intelligence, about the rise of “wage mole” campaigns, deepfake video interviews, and how companies were tricked into hiring fake personas with stolen identities. Winterford details how thes...

Jul 15, 202534 min

Counterfeit Crisis: How AI fuels dangerous fake goods | Ep. 236

Counterfeit products are no longer just fake handbags and watches—today they include brake pads, skincare, prescription drugs, and even aircraft parts. In this episode of Today in Tech, Keith Shaw talks with Roei Ganzarski, CEO of Alitheon, about how technology—including generative AI—is empowering fraudsters and putting lives at risk. From sophisticated e-commerce scams to counterfeit pharmaceuticals and fake aviation parts, this discussion uncovers the shocking scale of the problem ($3 trillio...

Jul 08, 202538 min

Inside Quantum Cities: How AI, smart tech will transform urban life | Ep. 235

What if the cities of the future could grow 10% annually for a decade? In this episode of Today in Tech, Keith Shaw sits down with Chase Garbarino, co-founder and CEO of HqO, to explore the concept of Quantum Cities—the next evolution of smart cities, powered by AI, connected infrastructure, and citizen-centric design. :rocket: Learn how AI, digital infrastructure, real estate innovation, and public-private partnerships are creating urban ecosystems that are more efficient, more livable, and eco...

Jul 01, 202542 min

Online learning in 2025: What’s next for higher ed & AI? | Ep. 234

Five years after the pandemic forced schools online, what's the real future of distance education in a world shaped by AI, hybrid models, and evolving student needs? In this episode of Today in Tech, host Keith Shaw speaks with Evan Kropp, Executive Director of Distance Education at the University of Florida’s College of Journalism and Communications. They explore: · The difference between online learning and emergency remote teaching · Why course design matters more than ever · How generative A...

Jun 24, 202545 min

AI agents are the new cybersecurity nightmare | Ep. 233

AI agents are revolutionizing productivity, but they’re also creating a massive, growing security crisis for businesses. In this episode of Today in Tech, we chat with Clarence Hinton, Chief Strategy Officer at CyberArk, exploring the alarming findings from a new identity security survey covering over 2,600 cybersecurity leaders across 20 countries. We discuss: · Why 94% of organizations are using AI for security, but only 32% have controls in place · The rising threat of machine identities and ...

Jun 17, 202536 min

AI can track you. Right now. | Ep. 232

They don’t need to hack you. They just need Google — and AI. Your home. Your phone number. Your family’s names. The layout of your living room. In 2025, this isn’t private. It’s searchable — and artificial intelligence is turning casual creepers into digital predators in minutes. In this chilling episode of Today in Tech, host Keith Shaw is joined by Chris Wingfield of 360 Privacy, a former military intelligence officer turned digital defense expert. Together, they expose how AI-powered profilin...

Jun 10, 202539 min

Why most leaders fail in a crisis — and how to fix it | Ep. 231

Being in a leadership role today is no easy task. With nonstop challenges coming from all directions—technology, global events, workplace culture shifts—it can feel like you're constantly being pulled in opposite directions. In this episode of Today in Tech, Keith Shaw talks with Robert Siegel, Stanford lecturer and author of The Systems Leader, about how managers and executives can lead more effectively during turbulent times. Drawing from real-world examples and research, Robert shares a new l...

Jun 03, 202549 min

“The smartphone is dead”? Why tech titans might be wrong | Ep. 230

Everyone from Elon Musk to Mark Zuckerberg is declaring the end of the smartphone era — but is it hype or reality? On this episode of Today in Tech, Keith Shaw is joined by IDC analyst Ramon Llamas to explore whether smart glasses, earbuds, AI pins, or even brain implants will really replace your smartphone. From the rise of AR/VR wearables to the limitations of AI assistants, we dig into what’s coming, what’s hype, and why your phone isn’t going anywhere — yet. 🔍 Topics covered: • Smartphone d...

May 27, 202546 min

Will synthetic data shape the future of AI training? | Ep. 229

As the demand for high-quality training data continues to surge, synthetic data is emerging as a game-changing tool in the world of AI development. But is it the silver bullet enterprises need—or a potential minefield of risks? In this episode of Today in Tech, host Keith Shaw sits down with Alexius Wronka, CTO of Data and Growth at Invisible Technologies, to explore the advantages, limitations, and ethical challenges of using synthetic data to train large language models (LLMs) and enterprise A...

May 20, 202526 min

How AI image generators are changing art and creativity | Ep. 228

Artificial intelligence tools like ChatGPT and DALL·E are rapidly transforming how we create images, tell stories, and even build entire comic books. In this episode of Today in Tech, Keith Shaw sits down with Michael Todasco — an AI advisor, creative technologist, and visiting fellow at San Diego State University — to examine the explosive growth of AI image generators and the big questions they raise. Tadasco shares real-world classroom experiences showing how fast AI models evolve, explains h...

May 13, 202541 min

Chatbots are out, AI agents are in: The future of customer service | Ep. 227

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks with Glenn Nethercutt, CTO at Genesys, about the rise of AI-powered chatbots, agent copilots, and the shift toward empathetic, agentic AI in CX. From IVRs that frustrate to AI agents that anticipate your needs, we explore how companies are reimagining customer experiences. :small_blue_diamond: Where companies fall on the 0–5 scale of AI-powered CX :small_blue_diamond: Why ...

May 06, 202543 min

How Insider Threats Are Evolving in 2025 | Ep. 226

Insider threats are no longer just about disgruntled employees. In 2025, threat actors are recruiting from within—sometimes using underground "job boards" to find insiders willing to sell credentials, plant malware, or steal data. In this episode of Today in Tech, host Keith Shaw talks with Ryan LaSalle, CEO of Nisos, about how insider threats are evolving and how companies can detect and prevent them. :mag: Topics covered: How North Korean IT workers infiltrated U.S. companies remotely The rise...

Apr 29, 202525 min

Is your data already gone? Fighting back against Big Tech & hackers | Ep. 225

Can individuals and organizations still take control of their data — or has the privacy battle already been lost? In this episode of Today in Tech, host Keith Shaw is joined by Ron DeJesus, Field Chief Privacy Officer at Transcend (formerly with Grindr and Tinder), to explore the evolving challenges of data privacy, corporate surveillance, and cyber threats. Topics discussed include: The long-term impact of data collection by Big Tech and hackers Why seemingly harmless apps request access to sen...

Apr 22, 202536 min

Marc Benioff: Why 2025 Will Be the Year of AI Agents | Ep. 224

Is AI about to cause the biggest workplace disruption in 25 years? In this episode of Today in Tech, host Keith Shaw sits down with Salesforce Chair and CEO Marc Benioff to explore the rise of AI agents—and how they’re already transforming major companies like Singapore Airlines, Disney, Lennar, and Pandora. Marc shares insights from his recent global travels, real-world use cases of Salesforce AgentForce, and why AI agents go far beyond ChatGPT-style tools. From multi-language support in second...

Apr 17, 202545 min

Why companies keep pouring money into failing AI projects | Ep. 223

Generative AI is hot—but are companies wasting their money? 🤖💸 Host Keith Shaw dives into surprising new findings with Brett Roscoe (Informatica) and Blake Andrews (Independent Financial). A global survey of top data leaders reveals that many generative AI projects are "stuck in the mud," yet budgets keep growing. 👀 What’s behind the disconnect—and will it continue in 2025? 👉 In this episode: Why AI projects are failing to deliver What data leaders are really saying Whether AI investment is ...

Apr 08, 202535 min

Will generative AI replace software engineers? | Ep. 222

Generative AI has entered the world of software development—and it’s making waves. In this episode of Today in Tech, host Keith Shaw is joined by Murali Sastry from Skillsoft and Eran Yanav from Tabnine to tackle the big question: Will generative AI replace mid-level software engineers? Or are developers evolving into AI-augmented leaders? From "vibe coding" and AI-generated pull request reviews to the future of entry-level coding jobs and computer science education, we explore how businesses ar...

Apr 03, 202535 min

Why passwords are failing us – the future of secure logins | Ep. 221

Are passwords obsolete? With rising data breaches, weak password habits, and endless security layers failing us, it’s time to rethink how we protect our digital lives. In this episode of Today in Tech, host Keith Shaw sits down with cybersecurity expert Gilad Shriki, co-founder of Descope, to explore the flaws in traditional passwords and discuss cutting-edge solutions for safer, smarter authentication.

Apr 01, 202540 min

Why passwords are failing us – the future of secure logins | Ep. 221

Are passwords obsolete? With rising data breaches, weak password habits, and endless security layers failing us, it’s time to rethink how we protect our digital lives. In this episode of Today in Tech, host Keith Shaw sits down with cybersecurity expert Gilad Shriki, co-founder of Descope, to explore the flaws in traditional passwords and discuss cutting-edge solutions for safer, smarter authentication.

Apr 01, 202540 min

Why AI is disrupting IT sourcing, procurement | Ep. 220

Host Keith Shaw talks with Marci Maddox, vice president of research and content for IDC’s Tech Buyer Digital Platform, about the ways in which artificial intelligence is shaking up the IT sourcing and procurement process for large companies. With agentic AI on the way and concerns around trust, accuracy and risk, how will AI be able to prove itself as a way to improve the procurement process?

Mar 25, 202541 min

How to go viral in 2025 | Ep. 219

Host Keith Shaw talks with Dustin York, an adjunct professor at the University of Florida who teaches a graduate-level class called “The science of going viral”. With social media becoming more of an entertainment media, many of the rules have changed around what content becomes a hit versus a flop. The two also discuss why so many companies fail at social media branding or whether they are trying too hard on their social channels.

Mar 18, 202549 min

Wait, employees want more AI? | Ep. 218

Host Keith Shaw talks with Mika Yamamoto, chief customer and marketing officer at Freshworks, about their latest survey of 4,000 knowledge workers. The survey said not only are workers embracing AI in their jobs, they’re demanding more from their employers and getting promotions because of the technology. Employees want more AI—and leaders are listening https://www.freshworks.com/theworks/performance/freshworks-global-ai-workplace-report-2024/ Two AI developer strategies: Hire engineers or let A...

Mar 11, 202530 min

What Apple products will wow customers in 2025? | Ep. 217

Host Keith Shaw talks with Ken Mingis from Computerworld and Macworld’s Michael Simon about Apple’s latest battles with the U.K. and Europe over protecting users’ data from governments and side-loading applications on the iPhone. The Apple crew also discusses what we can expect from Apple in 2025, whether the company will be creating a follow-up product to the Vision Pro, and whether the company has moved on from the Steve Jobs legacy on the eve of what would have been his 70th birthday.

Feb 20, 202555 min

Will AI agents disrupt the banking industry?| Ep. 216

Within the financial services spaces, many companies are fast-moving when it comes to technology innovation, but in general the banking space has been slower moving and more conservative, due to regulations and concerns about data privacy. Will this likely continue as companies explore generative AI and agentic AI technologies? Olly Downs, Chief Technology & AI Officer at Curinos, joins the show to discuss where banks, credit-card companies and other financial services firms will deploy AI a...

Feb 13, 202530 min

Why your next co-worker will be a ‘digital employee’ | Ep 215

Going beyond traditional generative AI chatbots and even agentic AI workflows, the next phase within the workplace, especially for tasks that are mundane, will be performed by ‘digital employees’ alongside humans. But what does this mean? Will digital employees be treated the same as other human co-workers? Will they have to sit through job interviews and meetings? (short answer: yes) Gou Rao, co-founder of NeuBird, chats with Keith about this brave new future of work that might be right around ...

Feb 11, 202531 min

DeepSeek, multi-agents and other 2025 AI trends | Ep. 214

Innovations in the AI space continue to disrupt the technology space, and recent news about Chinese startup DeepSeek not only disrupted financial markets, but enterprise concerns as well. Debo Dutta, Chief AI Officer at Nutanix, joins the show to discuss his top AI trends for 2025 and what businesses need to do now to prepare for the constant disruptions in AI.

Feb 06, 202527 min

How sensors will provide new use cases in 2025 | Ep. 213

Advances in artificial intelligence, networking and software are allowing sensor companies to create new use cases for “older” technologies. For example, millimeter wave technology once aimed at creating a better VR experience within the home can now be used to detect falls for older residents living at home. Gregg Rouse, president of Asahi Kasei Microdevices (AKM), joins the show to discuss advances in sensor technologies and what new use cases will emerge from them.

Feb 04, 202528 min

AI, jobs and the new world of ‘work’ | Ep. 212

With new AI tools disrupting companies and workplaces around the world, are we soon approaching a new way of work that goes beyond the agricultural, industrial and information ages? What will happen if we get to a place where humans won’t be ‘working’ in a traditional sense that we’ve all grown up with? Aneesh Raman, the Chief Economic Opportunity Officer at LinkedIn, joins the show to discuss a new paradigm where humans still have jobs and will be ‘working’, but where the nature of work is focu...

Jan 30, 202549 min

Agents and the state of AI in 2025 | Ep. 211

Is agentic AI technology the next phase of generative artificial intelligence, or are there some other AI technologies on the horizon? What is being overhyped versus actual projects that will have business impact? Michael Cohen, global chief data & analytics officer at Plus Company, joins the show to discuss the evolutionary nature of generative AI, and where the world is heading next.

Jan 17, 202529 min

The rise of the Tech Super Chief | Ep. 210

With technology touching so many different parts of the business, companies have created so many different “Chief” officers that it now causes confusion about who is responsible for the technology vision. Would a new “Super Chief” role solve this confusion? John Spens from Thoughtworks and Thomas Davenport from Babson College, join the show to discuss this new IT organizational structure.

Jan 16, 202537 min

Why companies are not ready for agentic AI | Ep. 209

Many companies exploring generative AI now face the possibility of deploying the next phase of the technology, agentic AI, without yet fully getting a grasp on earlier genAI tools. This could spell disaster for many companies as AI agents inadvertently expose private data to employees or those outside the company. Anneka Gupta, a lecturer at Stanford Graduate School of Business and the chief product officer at Rubrik, joins the show to discuss why companies need to get ready for AI agents now.

Jan 09, 202530 min
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