724 charisma vs connection: what really builds trust at work?

What’s better, being charismatic or being a genuine connector? In this episode, Shell and Scott Smith unpack why charisma can sometimes feel performative and why connection is what really builds trust. They talk about:

👉🏿 charisma can feel self-focused, connection is others-focused

👉🏻 presence and curiosity are key to connection

👉🏾 how to avoid “me too” moments and stay in listening mode

👉🏼 tips for asking meaningful follow-up questions

👉🏽 why over-communicating as a leader is better than under-communicating

📘 Supercommunicators by Charles Duhigg: https://amzn.to/4lhvXki

Check out Shell’s leadership development business, Boldside here: https://www.boldside.com.au/

Shell & Glen’s book 'Sort Your Career Out & Make More Money' is available here: https://amzn.to/4k3YSrr

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