In this episode of IOM, we delve into the crucial topic of non-dues revenue for associations and chambers. We explore why reliance on membership dues alone is becoming increasingly unsustainable and discuss effective strategies for diversifying revenue streams while staying true to an organization's mission. Our guest expert, Avi Olitzky, President and Principal Consultant of Olitzky Consulting Group , shares his insightful perspective, drawing parallels between the challenges faced by houses of...
May 30, 2025•22 min•Season 2025Ep. 8
This week on the show, we're getting to know Judd Wilson, IOM, from the Community Development Foundation in Mississippi. Judd shares his unique journey from pharmaceutical sales to non-profit work, revealing the surprising path that led him to his current role. He discusses the challenges and rewards of his work, the importance of servant leadership, and how he brings his authentic self to the job. We also delve into his passion for music, his impressive bow tie collection (yes, really!), and hi...
May 23, 2025•27 min•Season 2025Ep. 7
Time for some background knowledge. There is a lot that goes into making Institute well…Institute. It can be like planning a conference and a small college all at the same time. However, we on the Institute team are not alone in our endeavor to educate in nonprofit management. One of the most vital components to the whole system is an often unsung group of volunteers who help develop the curriculum being taught in the classroom. It is their job to stay apprised of industry shifts not only for th...
Apr 30, 2025•38 min•Season 2025Ep. 6
Every time I mention the name of this series in a staff meeting, I always get a laugh or an eye roll. Why? Is it because typically calling someone a personality hire is an insult. Probably…but I’m sure no one will forget the name. So. Who really wins here... That’s right. It’s me. So, who is the winner of the personality hire crown this time? It would be Kathy Duck, IOM from the O’Fallon Chamber of Commerce and Industries in Missouri. When going through the list of available people, I saw Kathy ...
Apr 25, 2025•40 min•Season 2025Ep. 5
The term personality hire is commonly used in a negative context. Typically used to describe someone who was hired because they are really nice, or funny, or have great hair (like myself) Wait…. I’ll save the existential crisis for later, but for this series: I’m highlighting our volunteers that we want to get to know because they are great volunteers. I am just one for thought provoking marketing. So, who did I get to interview, who is the personality hire this time? It is Ashley Walton, IOM, O...
Mar 31, 2025•34 min•Season 2025Ep. 4
What do you define as a disaster? And…what disasters has your community faced? We’ve all become accustomed to the images of different disasters impacting our country and the world at large. Wildfires out west, tornados in the plains, and hurricanes in the Deep South, plus many others. The last one is what I want to stay on, hurricanes in the Deep South. Now, as someone who grew up in Georgia. We are always aware of the next hurricane, not as much as our neighbors in Florida, but just enough to k...
Mar 31, 2025•21 min•Season 2025Ep. 3
This is IOM, the official podcast of intelligence with artificial flavoring. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is Jeanne Sheehy, MBA, Chief Marketing Officer at Bostrom. In this episode, we’re talking about AI. I will say, I was ambivalent to doing this episode, not because of the guest because Jeanne is amazing. But because of talking about AI as a concept without being able to demonstrate ...
Feb 28, 2025•30 min•Season 2025Ep. 2
This is IOM, the official podcast of recapping Winter Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guests today are Rudy Flores, IOM from the Lincoln Squares-Ravenswood Chamber of Commerce and Crystal Hilton, IOM from the Foster City Chamber of Commerce. In this episode, we take a look back at 2025 Winter Institute. So, let’s get to it, Rudy and Crystal, welcome to the show. If you like what you heard a...
Feb 28, 2025•23 min•Season 2025Ep. 1
The official podcast of holiday cheer. Today, Stephanie Parton, IOM, CAE, and Angie Whitcomb, IOM (Hospitality Minnesota) interview each other about being the chair of the Institute Board of Trustees. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals. You can find more information about Institute at our website: Institute for Organization Management – A Program o...
Dec 23, 2024•40 min•Season 2024Ep. 14
This Is IOM…the official podcast of good clean ethical living. Im your friend, Nathan Graham, Associate Manager for Institute This podcast is your window in what makes Institute Institute. Today, we are talking about ethics. While this might sound like the philosophy seminar you tried to skip out on in college, I'm going to go ahead and dispel of those rumors. For our very practical discussion, I sat down with Matt McCormick, IOM, CCE from the Columbia Chamber of Commerce in Missouri and Jim Joh...
Nov 15, 2024•50 min•Season 2024Ep. 13
This Is IOM…the official podcast of diversifying your revenue stream. We have a two-part episode today with a focus on insurance for the first half and an overall discussion of non-dues revenue to close us out. For first section, our guests are Jim Skelton from the Tennessee Chamber of Commerce & Industry, Scott Colby from the Ohio Chamber of Commerce, and Timmy Bennett from MetLife. For the general discussion on non-dues revenue, Brad Lacy, IOM, CCE from the Conway Area Chamber of Commerce ...
Nov 12, 2024•1 hr 19 min•Season 2024Ep. 12
This Is IOM, the flagship podcast of the U.S. Chamber of Commerce Institute for Organization Management. Im your friend, Nathan Graham, Associate Manager Extordinaire. Our topic today focuses on community & economic development. For this discussion, I have enlisted 2 of Institute’s finest. Those 2 being Chris Romer, IOM from the Vail Valley Partnership and Jeremy Arthur, IOM, CCE from the Government and Economic Development Institute at Auburn University. So, let’s get to it, Chris and Jerem...
Sep 27, 2024•50 min•Season 2024Ep. 11
This is IOM, the flagship podcast of the final Institute site of the summer. Im your friend, Nathan Graham, Associate Manager for Institute. Our window into how the program works takes us to up to Villanova, Pennsylvania. To get the best perspective from Northeast, we have Nina DeAngelo, IOM from the Mid-America Veterans Museum and Nicole Stephenson, IOM from the Main Line Chamber of Commerce. To interview today, we have our Board of Trustees chair Stephanie Parton, IOM, CAE. So… let’s get to it...
Aug 28, 2024•32 min•Season 2024Ep. 10
This is IOM, the flagship podcast of split interviews about Southeast Institute. Im your friend, Nathan Graham. Associate Manager for Institute. Our window into how Institute works takes us to Athens, GA. More specifically, talking about the site that was with our two graduation speakers. Nicholas Glover, IOM serves as the Vice President of Build to Zero at the Environmental Defense Fund and Josh Suitor, IOM is the Chief Executive Officer of The Chamber of St. Matthews in Louisville, Kentucky. O...
Aug 23, 2024•43 min•Season 2024Ep. 9
This is IOM, the flagship podcast of talking about something that happened months ago. I’m your friend, Nathan Graham, Associate Manager for Institute. Our topic for the first of three wrap-up podcasts has been described by many as the best way to start off the summer. That being Midwest Institute. Our hosts and guests today are: Stephanie Parton, IOM, CAE (Indiana CPAs Society) Cecilly "Cici" Francisco, IOM, CDP (U.S. Chamber of Commerce) Lily White, IOM (Columbia MO Chamber of Commerce) Lisa H...
Aug 16, 2024•54 min•Season 2024Ep. 8
This is IOM, the flagship podcast of Southeast Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. And we have no clearer window than our guests from our Southeast LIVE podcast. I was joined by Anissa Starnes, IOM, Chief Impact Officer for YGM Total Resource Campaigns and Jeremy Arthur, IOM, CCE from the Government and Economic Development Institute at Auburn University. This conversation was just a chance to get...
Jul 17, 2024•42 min•Season 2024Ep. 7
This is IOM, the flagship podcast of summer professional development. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is the Chief Impact Officer of YGM Total Resource Campaigns Anissa Starnes, IOM. I am talking to her today about different facets of Volunteer Development and why it is important for organizations to care about their volunteers. So, let’s get into it. Anissa Starnes, welcome to the podcast...
Jun 22, 2024•52 min•Season 2024Ep. 6
This is IOM, the flag ship podcast of recording the intro and outro outdoors. Seriously, if you have the chance to go outside, take it. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. Today, we have an amazing conversation over Workforce Development. For this discussion, I have brought in our top notch volunteers. Christine Kennedy, IOM, CCE is the Chief Operating Officer and Executive Vice President of the Lynchburg Re...
Jun 22, 2024•57 min•Season 2024Ep. 5
This is IOM, the flagship podcast of giving the hosting job to your boss just see what would happen. No shock here, it was a good idea. I'm your friend, Nathan Graham, Associate Manager for Institute. Also, of no shock to you, this podcast is a window into what makes Institute possible. Our conversation today focuses on the ever-important topic of Volunteer Development. To do the conversation justice, we assembled a panel of our own volunteers: Desiree Bennyoff, IOM, CCE, ACE, of the Edwardsvill...
May 02, 2024•52 min•Season 2024Ep. 4
This Is IOM, the flagship podcast of getting outside during your lunch break. No, really, you should do that. Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this show is a window into what makes Institute possible. Today, we are talking about Diversity, Equity, & Inclusion. More specifically the institutional challenges to implementing substantial policies around diversity, equity, and inclusion. This episode was inspired by numerous conversations I’ve had with...
Mar 13, 2024•1 hr 14 min•Season 2024Ep. 3
This Is IOM, The flagship podcast of being in Arizona in January (For some reason, it was still cold). Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this is the podcast that highlights the people that make Institute possible. For today, we have our 2024 Winter Institute Wrap-Up Spectacular with an all-star list of guests. Due to some scheduling, we had to break the interview into two parts, the first part is with 2024 Winter Institute Board Chair Josh Driskell, IO...
Feb 02, 2024•57 min•Season 2024Ep. 2
This Is IOM Live, well technically...we started this year with a LIVE podcast episode straight from our Winter site in Tucson, Arizona. I had the pleasure of interviewing Megan Lucas, IOM, CCE, CEcD from the Lynchburg Regional Business Alliance in Virginia and Gary Troutman, IOM from the Greater Hot Springs Chamber in Arkansas. The audio will sound different as it was recorded live from the Marriott Ballroom. This is the first time we have ever done something like this, so let us know if you wan...
Jan 26, 2024•44 min•Season 2024Ep. 1
Our End of the Year special is over Membership. For that discussion, I have enlisted Mark Field, IOM, CCE, Vice President of Chamber Development at the Knoxville Chamber in Tennessee. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals. You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chambe...
Jan 01, 2024•36 min•Season 2023Ep. 10
Our Thanksgiving special is over Government Affairs. For that discussion, I have enlisted our Past Chair of the Institute Board of Trustees and President & CEO of the Plano Chamber Kelle Marsalis, IOM, CCE and Bob Rohrlack, IOM, CCE, DBA, President & CEO of the Tampa Bay Chamber. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals. You can find more informa...
Nov 22, 2023•35 min•Season 2023Ep. 9
We’re going to end off the month of October with a very in-depth discussion over Workforce Development. For the discussion today, I have enlisted a powerhouse team. Our first time host is Rudy Flores, IOM, President and CEO of the Lincoln Square Ravenswood Chamber of Commerce in Chicago, Illinois. And for our panel, we have Niki DaSilva, Senior Director from the U.S. Chamber of Commerce Foundation Center for Education & Workforce and Adrian Cain, IOM, CCE, CFRE from the Charleston Homebuilde...
Oct 31, 2023•47 min•Season 2023Ep. 8
Today, I took on the ultimate challenge of interviewing my boss Karyn K. MacRae, IOM, CAE, CMP, Senior Director of Institute. The story behind Institute is important and a lot of the inspiration behind this episode is based on the most recent webinar we did regarding storytelling from Institute faculty member and Henry County Chamber of Commerce President & CEO Joseph Henning, IOM, CAE. So, let’s get to the real question, will I have a job after interviewing my boss? If you like what you hea...
Sep 29, 2023•38 min•Season 2023Ep. 7
This month, it is Nathan in the hosting chair talking to Kate Conroy, IOM from the New Jersey Business & Industry Association along with newly minted IOMs Mary Griffin from the African American Chamber of Commerce of New Jersey & Beth Kitchings from the Mississippi Economic Council. The conversation today focuses the great memories made at Northeast. So, lets get to it. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Ins...
Aug 23, 2023•49 min•Season 2023Ep. 6
This month,we have our Board of Trustees chair, Kelle Marsalis, IOM, CCE leading a panel consisting of Henry Florsheim, IOM, Director of the Cedar Hill Economic Development Corporation and newly minted Institute graduates Melissa Lee, IOM, Operations Director of the Forsyth-Monroe County Chamber of Commerce & Ashley Miller, IOM, Executive Director of the Ashburn-Turner County Chamber of Commerce. With the recent conclusion of 2023 Southeast Institute, Kelle, Henry, Melissa and Ashley reminis...
Aug 08, 2023•55 min•Season 2023Ep. 5
This month,we have our returning champion host and Board of Trustees chair, Kelle Marsalis, IOM, CCE (President/CERO of the Plano Chamber) leading a panel consisting of Jason Ball, IOM, CeCD, President & CEO of the Lincoln Chamber of Commerce and newly minted Institute graduate Katie Haas, IOM, ACE Membership Director of the Edwardsville/Glen Carbon Chamber of Commerce. With the recent conclusion of 2023 Midwest Institute, Kelle, Jason, and Katie reminisce over the site that was. So let's ge...
Jun 25, 2023•40 min•Season 2023Ep. 4
Summer is in the air and we are talking Foundations. Today, Nathan is joined by Dave Adkisson, CCE to talk about the ins and outs of Foundations. Dave Adkisson is the retired CEO of the Kentucky Chamber. A veteran chamber executive and former mayor, Dave Adkisson, CCE, served as the CEO of three chambers: his hometown chamber in Owensboro, KY; the metro Birmingham (AL) Regional Chamber and the Kentucky (state) Chamber. On the national level, he served as the 2010 chairman of the board of the Ass...
May 31, 2023•20 min•Season 2023Ep. 3
